Polish Airlines LOT: the most important information for passengers in one place. Flights LOT Polish Airlines - LOT Polish Airlines Main destinations LOT

Good day to all!
Today I want to talk about my trip with Polish airlines, namely LOT.
I’m not a very experienced traveler, so far I’ve only flown with Aeroflot, Air France, and German Lufthansa, and now it’s the Poles’ turn.
My trip took place in March 2016.
Before the flight, I read a lot of reviews on the Internet, sometimes not very good, that LOT planes were often delayed, that they didn’t like Russians there and generally ignored them.
But the ticket had already been purchased...and only one. I flew to Poland by Lufthansa, and from Poland by LOT.
In general, the impressions were positive.
LOT's planes are small, with only 4 seats in a row (2 seats on each side), and not 6, like Lufthansa.
Airplanes take off easily and land easily, although sometimes they flutter in the air mercilessly))).
It is better to register for your flight in advance online; registration is open 24 hours before the flight. I didn’t have this opportunity, so I checked in at the airport, I had to take what they gave))) But I got row 13))) Through the window you could see the landing gear extending and retracting right in front of you. Not the best place, but useful for the experience.
Moreover, there was no discrimination in the fact that row 13 with the chassis outside the window was given to me out of harm precisely because I was Russian. Because the Poles were sitting next to me and also watched the same picture through the window.
We were not entitled to food. Apparently because the flight is not that long. The flight attendants walked around with a basket; you could take a choice of either a wafer candy or a small package of chewing marmalade.
Then they delivered drinks, and some of the drinks were paid for. I unknowingly poked at a metal coffee pot, thinking that there was tea there))) It turned out that it was coffee and it was paid, it cost 6 zlotys, but I no longer had zlotys, so I agreed to free tea, but it was already over, they asked me to wait , then they brought it in a glass, it was nice that they didn’t forget about me. In general, I did not notice any discrimination based on nationality)))
The flight attendants are all nice and polite.
I can’t say anything about the toilets on board, since I didn’t go)))
The plane was not delayed, we took off and arrived in Moscow on time.
The only thing I didn’t like was that passengers are brought to the plane by bus. Somehow this is not very convenient. We’re already used to boarding a plane through an accordion sleeve, we’ve become spoiled)))
Everything was fine with my luggage, nothing was lost or stolen, although my luggage bag had no locks and was not wrapped in plastic.
In addition to the woman’s handbag and the bag itself, which was checked in as luggage, she also carried a large bag of things with her in the cabin; not a word was said.
In general, I recommend LOT. Quite a decent airline.

LOT is the largest airline in Poland. One of the oldest currently operating air carriers.

general information

Official name: Polskie Linie Lotnicze LOT S.A. ;

IATA code: LO;

ICAO code: LOT;

Call sign: LOT;

Headquarters: Warsaw;

Base airport: Frederic Chopin (Warsaw);

Aviation alliance: Star Alliance

Slogan: Ty wyznaczasz kierunek (“You determine the direction”)

Contacts

Address: ul. Komitetu Obrony Robotników 43, 02-146 Warsaw, Poland;

Phone: +48 22 577 77 55. Call on weekdays from 9:00 to 17:00;

LOT Logo

History and company today

The company was founded on September 29, 1928. On this day, the government decided to merge Aerolot (operating since 1922) and Aero (since 1925).

On January 1, 1929, the first own flights of Polish airlines (in addition to those operated by Aerolot and Aero) were launched. These were routes from Warsaw to Bydgoszcz and Katowice, which were operated by Junkers F.13 and Fokker F.VII aircraft.

In 1930, after approvals from IATA, international flights began to operate to Bucharest, and then to Berlin, Athens, Beirut, Helsinki, Rome and other cities.

Fact! Currently, 99.82% of the shares are owned by the Polish Treasury, 0.144% by TFS Silesia, and the remaining 0.036% by some current and former employees of the company.

LOT continues to develop, actively opening new directions and acquiring aircraft of various classes. There are code-share agreements with dozens of airlines from around the world, including the Russian Aeroflot.

check-in

Lot airline allows you to go through this procedure in various ways.

In an Aeroport

Airport check-in

Starts 2, 3 or 23 hours before scheduled flight departure. The minimum period is 30, 35, 40, 45 or 60 minutes. The time in both cases depends on the departure airport and flight duration.

Through the Internet

Online check-in is carried out on a special page of the official website of LOT airline. The maximum period is 36 hours before departure. You need to select the departure airport, enter the passenger's last name and registration data, or the ticket number and the passenger's last name. After successfully completing the procedure, the passenger has the opportunity to print out a boarding pass. Or (at his request) the airline will send a link via SMS message. By clicking on it, you can download your boarding pass to your mobile phone - in this case there is no need to print it and you will always have the document with you.

LOT website page where you can register online

Using a machine at Chopin Airport

You need to enter your first name, last name and reservation code on the keyboard. The machine will issue a boarding pass. All that remains is to check your luggage (if available) at the counter.

Automatically

You only need to tick a special box when purchasing a ticket, or no later than 25 hours before the scheduled departure of the flight, contact the call center and express such a desire. The system will register the passenger itself and send him a boarding pass by e-mail or SMS.

Important! The service is not available on flights departing from Romania, the UK, Russia, the USA, Canada, China and Japan, as well as in other cases where you need to enter passenger passport details (for example, when flying from a country that is not part of the Schengen area).

Dockings

LOT offers many connecting flight options. Warsaw Chopin Airport is used as a transit point, which has been further refurbished to speed up and facilitate transfers. The minimum connection time is 30, 35 or 40 minutes, depending on the airport from which the passenger arrives.

Baggage

In the basic fare (Economy Simple), there is no opportunity to carry luggage on domestic and international flights in Europe, as well as to the Middle East and North Africa (as well as in the opposite direction) - you can only take 1 piece of hand luggage weighing up to 8 kg. Maximum size - 55×40×23 cm.

But on intercontinental flights, checked baggage is included in the price of any ticket. Quantity and weight depend on the tariff. These are 1, 2 or 3 pieces, each of which does not exceed 23 or 32 kg.

If a passenger bought a ticket without luggage, he can later pay for the possibility of carriage - through the official website or the company's contact center - for 80 zlotys / 21 US dollars / 28 Canadian dollars / 20 euros / 2400 Japanese yen or 24,300 Korean won* one way. Otherwise (already at the check-in counter) it will cost you at the excess baggage rate (that is, much more expensive).

Nutrition

Lot airline feeds its passengers on all flights. The type of food depends on the class of service (economy or business) and the duration of the flight. In particular, according to the rules, on flights lasting less than 6 hours, passengers in economy and premium economy classes receive only a small snack. However, they do have the option to purchase food and drinks from the LOT Gourmet menu on board.

Part of the LOT Gourmet menu

Flying with children

One adult of at least 16 years of age may carry a maximum of two infants at a time. The first person's travel is paid at a rate of 10% (without the provision of an additional seat), the second - 33% (he must take a seat next to an adult).

Passengers traveling on Boeing 787 Dreamliner aircraft with children whose weight does not exceed 10 kg can order a bassinet.

Carrycot for children on an airplane

A special children's menu (baby milk, fruit and vegetable purees, meat, everything from Gerber) is provided for all business class passengers, as well as in economy class for those flying long-haul to and from Tel Aviv.

Fleet

Currently, LOT's fleet includes 59 aircraft of the following models:

• Boeing-737 of various modifications;
• Boeing-787 Dreamliner;
• De Havilland Canada DHC-8 Dash 8;
• Embraer ERJ-170/175;
• Embraer ERJ-190.

All aircraft are designed in a two- or three-class configuration. The average age of aircraft is 8.2 years, which is not the best, but a very good indicator for today. The oldest is the 22-year-old Boeing 737-400 SP-LLE, the most recent are the Boeing 787-9 Dreamliner SP-LSC and the Boeing 737 MAX 8 SP-LVC - they were built and delivered to LOT in June 2018.

Boeing-787 Dreamliner of LOT airlines

Base airport

Warsaw's main airport, which is named after Frederic Chopin. It is very conveniently located (within the city), which is important for those passengers who travel to (or from) the capital of Poland by transport other than air.

Chopin Airport in Warsaw

Rates

Economy class

• Saver - carry only 8 kg of hand luggage and a light snack. Exchanges and returns are not possible;
• Standard. Additional 1 piece of luggage (23 kg), the ability to choose a seat (free) and exchange (with surcharge);
• Flex - additional miles, returns and exchanges - for a separate fee.

Premium Economy Class

• Semi-flex - 2 pieces of baggage of 23 kg each and fast receipt, premium meals, fast security control, the right to board the cabin without a queue, the ability to use the airport business lounge;
• Full Flex - 25% more miles and the possibility of a refund on a ticket without deductions.

Business Class

Business class on the plane

Includes a special business menu, 2 pieces of hand luggage of 9 kg each and 2 pieces of checked baggage of 32 kg each. The chair next to you will be free. Returns and exchanges are subject to additional payment.

Note! This gradation by class is used on short flights within Europe. On long-distance routes, divisions and services included in tariffs may be different.

Directions

83 destinations in Europe (including domestic flights in Poland), North America (USA, Canada), the Middle East and Asia (including Beijing and Tokyo). The number of destinations is constantly growing. For example, LOT is actively developing the Ukrainian market (6 cities).

On a note! As for Russia, at the moment the Polish air carrier flies only to/from Moscow (Sheremetyevo and Domodedovo airports) and St. Petersburg. There are representative offices in both capitals of our country.

bonus program

The company does not have its own program for frequent flyers - passengers (as is the case with other Star Alliance member carriers) receive Miles&More miles.

LOT is the Polish national air carrier, which is owned by the state. It attracts clients with high-quality service, as well as excellent geography - you can fly to almost any continent, via Warsaw. Lot polish airlines official website is very convenient and understandable. There is also a version in Russian.

*Price is as of July 2018

We have collected everything for you the most important and main points, which the passenger should know traveling with LOT Polish Airlines. All the most important things in one place. Concise, concise, clear. And also where you can save money and how not to overpay.

DISCOUNTS

Ticket price for infants (up to 2 years) , which do not occupy a separate place on board is 10% of the adult rate . On board Boeing 787 aircraft, it is possible to rent a special cradle for transporting infants during the flight.

The ticket price for children from 2-11 years old is 25% of the full fare.

Child from 5-11 years old Maybe travel unaccompanied by an adult , then the LOT on-board personnel support service will be additionally paid for. In this case, the child does not receive a discount.

Youth from 12-17 years old can travel independently.

REGISTRATION

There are three ways to check in for a flight: by phone and at the airport.

The most convenient and fastest, and cheapest - this is of course online registration . It begins 24 hours before the flight and ends 2 hours before the flight. At the last stage of check-in, you choose how to receive your boarding pass: either print it or send an SMS to your phone. In this case you will receive a link.

Registration by phone you can go, starting from 16:00 the day before the planned trip, but no later than an hour before departure. A boarding pass can be obtained at the airport by presenting an identification document, at the latest 30 minutes before the scheduled take-off of the aircraft.

BAGGAGE

Checked baggage: one piece up to 23 kg, hand luggage up to 8 kg.

Additionally in hand luggage they allow you to take a laptop OR women's bag OR men's bag not exceeding the size (max. 40 cm x 35 cm x 12 cm) . An additional piece of luggage costs approximately 40 euros.

TRIP WITH ANIMALS

It is allowed to transport animals: dogs and cats, as well as Kharkov. Animal weight with cage should not exceed 8 kg. You can read more details.

ADDITIONAL CHARGES

The advantage of buying tickets online , what are you don't pay additional fees, so-called transaction payments. Otherwise, when purchasing tickets, you will pay a transaction fee, on average from 25-50 euros, depending on the country where you buy.

When departing from Polish airports you must pay an additional service fee:

• intercontinental flights – 70 PLN,
• international flights – 65 PLN,
• Domestic flights - 47 PLN.

ADDITIONAL SERVICES"Route network". Having specified the airport and how you want to fly, the system will show whether your flight in this direction is possible without a transfer.

Carry-on baggage rules

Passengers can carry the following hand luggage:

Business Class - 2 bags, each up to 9 kg

Economy Class - 1 bag up to 8 kg

The size of luggage must not exceed 23x40x55 cm. In addition to hand luggage, you can also carry the following items free of charge: a handbag or laptop bag or food and a folding stroller or high chair.

Baggage rules

Passengers can carry:

For flights Europe - Europe, Africa, Asia, Middle East

Economy class

1 bag up to 23 kg; up to 32 kg (Middle East)

Business class

2 bags up to 30 kg each

Overweight price: EUR 10 per kg (Europe), EUR 20 per kg (Middle East), EUR 30 per kg (Asia, Africa).

For flights Europe - North America

Economy class

1 bag up to 23 kg

For luggage between 23 and 32 kg - USD 60; second bag from NYC/CHI - USD 60; additional luggage from NYC/CHI/YTO - USD 150/180; from other airports - USD 200/230.

Business class

3 bags up to 32 kg each

For each additional bag from NYC/CHI - USD 150/180; from other airports - USD 200/230.

Check-in for LOT flights

Passengers can do:

Web registration. Open 24 hours before departure; closes 120 minutes before flight departure.

Registration by phone. Telephone check-in is available from 16:00 the day before flight departure; Check-in closes 1 hour before departure.

Check-in at the airport. Check-in opens 2 hours (4 hours for flights to/from the USA) and closes 1 hour before departure. Passengers can also check-in using self-check-in machines at the airport. Registration ends 1 hour before departure.

LOT POLISH AIRLINES is a Polish airline that was founded in 1929. LOT Polish Airlines main hub on the map

History of LOT Polish Airlines

LOT has been around since 1929. Which makes it one of the oldest companies in Europe associated with passenger flights and operating under its own name. The first international flight took place in 1930. Then the plane flew to Bucharest.

Main directions of LOT

This company is a major international air carrier. It operates flights to 60 destinations, both domestically and internationally. In Ukraine, LOT planes fly to Kyiv, Kharkov, Odessa and Lvov. Flights also operate throughout Europe (the most popular destinations are Paris, London, Zurich, Zagreb, Venice, Oslo), to some cities in Asia (Tel Aviv, Istanbul, Beirut) and the USA (New York and Chicago).

Promotions on air tickets from LOT

4250 UAH/person

We are pleased to announce new discounts - “West flight story” from LOT Polish Airlines for air tickets to Warsaw, Paris, London, Frankfurt and other Western European cities with a discount of up to 60%! Book flights with Business Visit during the May holidays at the best prices! Round-trip air ticket price: Kyiv – Warsaw from 180 USD Kyiv – Milan from 170 USD Kyiv – Paris from 199 USD Kyiv – Geneva from 199 USD…

522 $/person

Polish air carrier LOT is presenting a super promotion for the winter navigation season 2016 - 2017. You can fly to Toronto and back for just $522 if you buy your ticket before July 3rd. Are you planning to visit Canada between October 12, 2016 and March 31, 2017? - It's time to decide on specific dates and buy a ticket from LOT now. Flight cost: Destination Price, from Av…

Company structure LOT Polish Airlines

LOT has its base airport in Warsaw - named after Frederic Chopin. The headquarters is also located in the capital of Poland, Warsaw. The air fleet is quite young and has an average number of aircraft. There are more than 40 aircraft in total. Most are the world famous Boeing and Brazilian Embrair. The planes are modern and very comfortable. Transatlantic flights are carried out by the newest Boeing model - the 787.

Has a subsidiary company called Eurolot. It operates passenger transportation within Poland. Its fleet includes aircraft of the French manufacturer, ATR 72 and 42 brands. In total, the company operates flights across the country to 11 cities, including Wroclaw, Katowice, Poznan, Rzeszow, Krakow.

LOT is a member of the Star Alliance, the oldest and largest association of aviation companies in the world. Thus, LOT has a very wide network of international connections, collaborating with many companies around the world, and with some having an agreement on a common code. This type of cooperation provides the opportunity to sell on one’s own behalf tickets for flights not only of the airline that directly organizes the flight, but also of its partner.

Promotional video for LOT airline

Service and features of LOT Polish Airlines

As a member of Star Alliance, LOT supports the Miles & More loyalty program. Under the terms of this program, a passenger, using the services of a carrier, accumulates miles, which are then converted into bonus points. The more often a person flies with the company and its partners, the more miles he will receive, and the more bonuses will be on his account. The points a passenger earns from miles can be used to book upgrades, purchase airline tickets, increase baggage allowance and provide greater booking flexibility. There are also additional services that LOT partner companies provide around the world using these points. It is worth noting the excellent service of LOT, as well as the professionalism of its employees.