Paragraph 115 of the rules for the carriage of passengers and baggage. Rules for the passage of passengers and the carriage of luggage in shuttle buses. The procedure for selling tickets for the passage of passengers in buses of urban and suburban routes
RULES FOR USE OF GROUND PUBLIC PUBLIC TRANSPORT (TRAMS, TROLLEYBUSES, BUSES) IN THE CITY OF MOSCOW
Approved by Decree of the Government of Moscow No. 797-PP dated 02.09.2008 No. 880-PP, dated March 1, 2016 No. 62-PP, dated August 30, 2017 No. 596-PP)
1. General Provisions
1.1. Rules for the use of surface urban public transport (trams, trolleybuses, buses) in the city of Moscow (hereinafter referred to as the Rules) are developed in accordance with the Civil Code of the Russian Federation, the Code of the Russian Federation on Administrative Offenses, the Law of the Russian Federation of February 7, 1992 N 2300- 1 "On Protection of Consumer Rights", Federal Law of November 8, 2007 N 259-FZ "Charter of Road Transport and Urban Surface Electric Transport", Resolution of the Council of Ministers - Government of the Russian Federation of October 23, 1993 N 1090 "On the Rules of the Road traffic" (hereinafter referred to as the Rules of the Road), the Law of the City of Moscow dated November 21, 2007 N 45 "Code of the City of Moscow on Administrative Offenses".
(Clause 1.1 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
1.2. These Rules determine the procedure for the use of ground public public transport (trams, trolleybuses, buses) equipped with devices for an automated passage control system and transporting passengers according to tickets and tariffs established by the Moscow Government.
1.3. Lost strength. - Decree of the Government of Moscow of 27.08.2014 N 483-PP.
1.4. These Rules must be kept in the saloons of the rolling stock of urban public transport (trams, trolleybuses, buses).
1.5. The mode of operation of surface urban public transport of the city of Moscow is established by the Department of Transport and Road Infrastructure Development of the city of Moscow. Information on the operation mode of the routes of surface urban public transport is posted at the stopping points located along the route of the route, and on the official website of the Department of Transport and Road Infrastructure Development of the City of Moscow.
(Clause 1.5 as amended by Decree of the Government of Moscow dated February 18, 2014 N 55-PP)
2. Passenger transport enterprises (carriers) are obliged to:
2.1. Ensure the transportation of passengers of all categories, including persons with disabilities, to their destination according to the established route.
2.2. Ensure that stopping points have stencils with information about the names of stops, numbers and operating hours of passing routes, indicating the final stops of these routes, providing access to information for people with visual and hearing impairments.
2.3. Comply with the established schedules of traffic intervals on the routes of urban public transport (trams, trolleybuses, buses).
2.4. In the event of a planned change or closure of routes, notify the public through the media or by posting announcements at stopping points.
2.5. In case of a prompt change in the route, notify the population by placing announcements at stopping points and using rolling stock equipment with information signs.
2.6. Before leaving the line, ensure the proper technical and sanitary condition of the salons, equipment, internal and external design of the rolling stock in accordance with the established requirements.
(Clause 2.6 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
2.7. Ensure the safety of passenger transportation. For improper fulfillment of the conditions of carriage established by the relevant regulatory and legal acts of the Russian Federation and the city of Moscow, the carrier's liability arises in accordance with applicable law.
3. Responsibilities of the driver of urban public transport (tram, trolleybus, bus)
3.1. The driver must:
3.1.1. If passengers detect or receive information about the presence in the cabin of the rolling stock of objects that may pose a danger to life and health, as well as the smell of burning, smoke, fire, electric current, act in accordance with the instructions.
3.1.2. Strictly comply with the requirements of the Rules of the road.
3.1.3. Ensure the transportation of passengers in strict accordance with the requirements for the operation of rolling stock, road safety and passenger transportation.
3.1.4. Send a tram, trolleybus, bus from the stopping point only with closed doors after the boarding and disembarkation of passengers is completed.
3.1.5. Inform passengers, including those with visual and hearing impairments, about the name of each stopping point and the one following it, transmit other necessary information using a voice recorder and special means.
3.1.6. In the event of a malfunction of warning devices, their absence, as well as in the event of a prompt change in the route, announce information on the microphone throughout the route until the malfunction of the devices is eliminated or the warning devices are installed and until the route is restored.
3.1.7. Sell tickets only at stops.
3.1.8. Issue travel tickets to passengers after receiving payment for the fare at the established rate.
3.1.9. Limit the boarding of passengers depending on the filling of the passenger compartment of a tram, trolleybus or bus after notifying passengers of the end of boarding.
3.1.10. Lost strength. - Decree of the Government of Moscow of 27.08.2014 N 483-PP.
3.1.11. Observe the route of the established route and the specified schedule for the movement of ground public public passenger transport.
3.1.12. Carry out boarding and disembarking of passengers at equipped stopping points provided for by the route scheme, with the exception of emergency situations.
3.1.13. When moving along the established route of ground urban public transport, ensure that the vehicle has information signs about the route number, as well as the names of the initial, final and main intermediate stopping points.
(Clause 3.1.13 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
3.1.14. Ensure safe boarding and disembarkation, including through the second door, as well as comfortable conditions for the passage of wheelchair users, people with disabilities with musculoskeletal disorders and people with visual and hearing impairments.
3.2. Other duties of the driver are determined by his job description.
4. Order of entry and exit
4.1. Entry and exit of passengers are allowed only at stopping points after a complete stop of the tram, trolleybus, bus.
4.2. Passengers are required to follow the sequence when entering the tram, trolleybus, bus and exiting them.
(as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
4.3. The entrance to the tram, trolley bus, bus, equipped with turnstiles, is made through the front door. With a no-turnstile travel system, passengers enter through all the doors of the vehicle with payment for travel by means of ticket control and redemption devices located at the corresponding doors.
(Clause 4.3 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
4.4. Exit from a tram, trolleybus, bus equipped with turnstiles is made through all doors except the front one. With a no-turnstile travel system, exit from a tram, trolleybus, bus is made through all doors. Passengers must give a signal to the driver in advance by pressing the bell button to exit.
(Clause 4.4 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
4.5. Passengers with a pram, disabled people with a musculoskeletal system disorder, visually impaired with a guide dog or with a white cane can enter a tram, trolleybus, bus equipped with turnstiles through the second door after the exit of passengers.
(Clause 4.5 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
4.6. Entrance to a tram, trolley bus, bus specially equipped for the disabled is allowed for wheelchair users through the second door after the exit of passengers.
4.7. When entering, exiting a tram, trolley bus, bus, the passenger must hold on to the handrails to avoid injury.
4.8. The entry of passengers with a bicycle into a tram, trolleybus, bus is allowed if it is possible to place the bicycle on the storage area of the passenger compartment of the tram, trolleybus, bus. The entry of passengers with a bicycle into a tram, trolley bus, bus equipped with turnstiles is allowed through the second door after the exit of passengers.
(Clause 4.8 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
5. The procedure for paying for travel and carrying hand luggage
5.1. Payment for travel in accordance with the current tariffs is made at the entrance to the tram, trolleybus, bus by redeeming the ticket through the ticket control and redemption device. Travel tickets on a magnetic stripe carrier are passed through the tray of the ticket control and redemption device. Travel tickets on a carrier without a magnetic stripe (hereinafter referred to as contactless travel tickets) are brought to the target of the ticket control and redemption device. It is not recommended to store travel tickets with sources of electromagnetic radiation in places of high humidity and high temperatures, to expose them to chemical and mechanical stress. When exercising the right to free travel, passengers at the entrance to a tram, trolleybus, bus register their trip by presenting the social card of a Muscovite (SCM), the social card of a resident of the Moscow Region (SKMO) to the target of the ticket control and redemption device. The categories of passengers specified in paragraphs 4.5, 4.6 and 4.8 of these Rules, when entering a tram, trolleybus, bus equipped with turnstiles, pay for the fare (register the trip) through the second door through the ticket control and redemption device installed at the second door, and in its absence, through the ticket control and redemption device installed at the front door.
(Clause 5.1 as amended by Decree of the Government of Moscow dated August 30, 2017 N 596-PP)
5.1(1). To pay for travel (check-in), a contactless ticket, SKM, SKMO must be brought parallel to the target of the ticket control and redemption device, attached to it and held in this position for at least 2 seconds.
(Clause 5.1(1) was introduced by Decree of the Government of Moscow No. 596-PP dated August 30, 2017)
5.1(2). Fare payment (travel check-in) is confirmed by the green indication of the light elements located on the turnstile housing and (or) the ticket control and redemption device, and (or) the corresponding message in the information line on the ticket control and redemption device display.
(Clause 5.1(2) was introduced by Decree of the Government of Moscow No. 483-PP dated August 27, 2014)
5.2. Payment for the carriage of hand luggage (the size of which in the sum of measurements in length, width, height exceeds 120 cm) is made by redeeming a ticket for the carriage of hand luggage, which does not entitle the passenger to travel. When carrying paid hand luggage, the passenger must first pay off through the control and redemption device tickets, a ticket for carrying hand luggage, and then a ticket to pay for your own travel. Travel documents for categories of citizens entitled to free travel or travel with incomplete fare do not give the right to free transport of hand luggage.
5.3. Travel tickets for paying for travel in trams, trolleybuses, buses are purchased at specialized points for the sale of tickets for travel on public urban passenger transport, from drivers, conductors, distributors, as well as in trade facilities of organizations that have contracts for the sale of travel tickets.
(Clause 5.3 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
5.4. Valid tickets are only travel tickets intended for travel on public surface public transport in the city of Moscow.
5.5. Invalid tickets are:
5.5.1. Expired tickets.
5.5.2. Tickets for a limited number of trips with the travel limit exhausted.
5.5.3. Illegally used SKM, SKMO, reduced ticket for pupils and students on ground public public transport, in a suburban bus without trip limit (reduced ticket for students).
(Clause 5.5.3 as amended by Decree of the Government of Moscow dated August 30, 2017 N 596-PP)
5.5.4. Stop-listed tickets. Stop list - a list of numbers and series of travel tickets, SKM, SKMO, discount tickets for students, the validity of which was stopped by the carrier in connection with the receipt of information about the revealed facts from the authorized state authority or subordinate organizations (state institutions and unitary enterprises) of state authorities illegal issuance or withdrawal from circulation of these travel tickets, SKM, SKMO, discount tickets for students.
(Clause 5.5.4 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
5.5.5. Defective tickets - travel tickets with a broken magnetic stripe or recording on a magnetic stripe, tickets with mechanical damage, as well as contactless travel tickets, which cannot be read. A defective ticket is not accepted by the ticket control and redemption device.
5.6. The exchange of defective tickets is carried out at specialized points for the sale of tickets for travel on public public transport in accordance with the current instructions for the exchange of tickets approved by the transport company. Tickets that have external damage, including mechanical, thermal, are not subject to exchange , chemical or otherwise. A travel ticket without a travel limit, as well as a "Wallet" travel ticket, granting the right to travel within the amount paid, having mechanical, thermal, chemical or other external damage, are restored by the transport company after paying the cost of their manufacture (with the restoration of the paid period of validity) after their delivery by the passenger to a specialized point for the sale of tickets for travel on public public transport.
(as amended by Decree of the Government of Moscow dated December 15, 2015 N 880-PP)
Lost travel tickets (including on contactless carriers) are not subject to restoration and blocking.
(Clause 5.6 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
5.7. In the event of a failure in a tram, trolleybus, bus equipped with turnstiles, SCM or other documents on the basis of which the right to travel free of charge or with partial payment is granted, and not included in the stop list, the driver is obliged to let the passenger into the vehicle through the second door .
(Clause 5.7 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6. How to get there
6.1. The list of categories of citizens who have the right to free travel or partial payment of travel in urban public transport (trams, trolleybuses, buses) is determined in accordance with the laws of the Russian Federation and the city of Moscow and other regulatory legal acts of the Russian Federation and the city of Moscow.
6.2. The passenger is obliged:
6.2.1. Pay for the fare (register the trip) in the manner prescribed in paragraph 5.1 of these Rules. One redemption of the ticket entitles the passenger to only one pass for a trip in one direction.
(Clause 6.2.1 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.2.1(1). In case of a no-turnstile travel system, make sure that the fare payment (travel registration) passes through the ticket control and redemption device in accordance with clause 5.1(2) of these Rules.
(Clause 6.2.1(1) was introduced by Decree of the Government of Moscow No. 483-PP dated August 27, 2014)
6.2.2. Until the end of the trip, keep the travel tickets redeemed in the ticket control and redemption device.
6.2.3. When traveling, have documents confirming the passenger's right to free travel or to incomplete fare payment.
6.2.4. To present for verification (hand over) to the controllers of ground urban public transport and conductors all types of tickets, as well as documents for the right to free travel or for incomplete fare payment. The inspectors of ground urban public transport in the city of Moscow are officials authorized by the carrier (carrier inspectors), as well as officials of the GKU "Organizer of Transportation" (controllers of the GKU "Organizer of Transportation").
(Clause 6.2.4 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.2.5. If the controllers of the carrier reveal the fact of travel without payment, transportation without payment of hand luggage paid in accordance with clause 5.2 of these Rules, as well as the fact of presenting invalid travel tickets to confirm payment for travel, transportation of paid hand luggage, the passenger is obliged to pay for the fare, transportation of paid hand luggage by purchasing of a ticket sold by the carrier's inspectors at a set price and redeem the ticket through the ticket redemption control device. paid hand luggage, the passenger is obliged to leave the passenger compartment of the tram, trolleybus or bus at the nearest stopping point.
(Clause 6.2.5 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.2.6. To avoid injury while driving a tram, trolleybus, bus, hold on to the handrails.
6.2.7. The front seats in the cabin, marked with special inscriptions or symbols, are intended for disabled people, the elderly, passengers with children and pregnant women. Other passengers occupying these seats are obliged to release them for the indicated persons.
6.2.8. To observe public order in public land transport.
6.2.9. Upon arrival at the final stop of the route, vacate the interior of the tram, trolleybus, bus.
6.2.10. When purchasing a ticket from the driver, prepare the fare in advance, do not delay or impede the movement of other passengers.
(Clause 6.2.10 was introduced by Decree of the Government of Moscow of August 27, 2014 N 483-PP)
6.3. The passenger has the right:
6.3.1. Carry with you free of charge:
6.3.1.1. Children under the age of 7 years.
6.3.1.2. Baby carriage.
6.3.1.3. Children sledges.
6.3.1.4. One piece of hand luggage not exceeding the sum of three dimensions (height, length, width) 120 cm.
6.3.1.5. One pair of skis in a case or other sports equipment in a case or bag.
6.3.1.6. Animals and birds in cages with a blank bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) do not exceed the dimensions of hand luggage established in clause 6.3.1.4 of these Rules.
(Clause 6.3.1.6 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.3.1.7. Musical instrument in a case or case.
6.3.1.8. One bicycle on the storage area of the cabin of a tram, trolleybus, bus, subject to conditions that exclude inconvenience for the passage of passengers (the bicycle must be held by the passenger during movement, excluding his spontaneous movement around the cabin, subject to the requirements of paragraph 6.2.6 of these Rules).
(clause 6.3.1.8 was introduced by Decree of the Government of Moscow dated February 18, 2014 N 55-PP)
6.3.2. To pass without additional fare in the next tram, trolleybus, bus that left the line due to a malfunction, if there is a ticket redeemed in a malfunctioning tram, trolleybus, bus.
6.3.3. If a ticket malfunction is detected, contact a specialized point for the sale of tickets for travel on public public transport for its exchange.
(as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.3.4. Carry pets, including guide dogs for the visually impaired, under conditions that exclude passengers from disturbing them (dogs must be muzzled and on a short leash).
(Clause 6.3.4 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.4. Passengers are prohibited from:
6.4.1. Pass by tram, trolleybus, bus without paying a fare.
6.4.2. Pass in soiling clothes, carry fetid and dangerous (flammable, explosive, toxic, corrosive and others) substances, cold and firearms without covers and packaging, as well as things (objects) that pollute vehicles or passengers' clothes.
(Clause 6.4.2 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.4.3. Smoking in the salon.
6.4.4. Be in the cabin in a state of intoxication, drink alcoholic and alcohol-containing products, use narcotic drugs or psychotropic substances.
6.4.5. Damage rolling stock and equipment in the cabin.
6.4.6. Unauthorized actuate door opening mechanisms, fire extinguishers, emergency hatch levers, emergency exit rings and other equipment, as well as prevent the closing and opening of doors, if this is not required to prevent accidents associated with a threat to the life and health of passengers.
6.4.7. Leaning out of windows, placing carry-on luggage on seats, and making the seats dirty.
6.4.8. Distract the driver and talk to him while driving.
6.4.9. Travel with invalid tickets.
6.4.10. Travel on a reduced travel document or ticket issued to another person.
6.4.11. Carry hand luggage, the sum of the measurements of which in length, width and height exceeds 180 centimeters, as well as long items over 190 centimeters (except for skis in a case).
(Clause 6.4.11 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
6.4.12. Pass on steps and other elements of the body of the rolling stock of urban public transport (tram, trolleybus, bus) not intended for travel.
6.4.13. Lost strength. - Decree of the Government of Moscow dated March 1, 2016 No. 62-PP.
6.4.14. Pick up objects and things forgotten or left by unidentified persons. If you find forgotten (abandoned) items, things, documents or any valuables in the ground public transport (tram, trolleybus, bus), as well as feeling the impact of electric current, the smell of burning, smoke or fire, the passenger must immediately inform the driver about this .
6.4.15. To make professional photo and video filming in the salons of the rolling stock of public surface urban transport (tram, trolleybus, bus) without the permission of the administration of transport enterprises.
6.4.16. Violate the procedure for transporting pets, as set out in paragraphs 6.3.1.6 and 6.3.4 of these Rules.
6.5. It is forbidden to apply inscriptions, images, place informational and advertising materials on the external and internal surfaces of public surface urban transport (tram, trolleybus, bus), as well as on public transport infrastructure facilities, except for those related to the order of their operation and (or) applied (placed) as part of the execution of a government contract or other agreement concluded with an authorized executive body of the city of Moscow, a state unitary enterprise of the city of Moscow or a state institution of the city of Moscow.
(as amended by Decree of the Government of Moscow dated March 1, 2016 N 62-PP)
7. Monitoring the observance of these Rules by passengers, the payment of travel, the carriage of hand luggage and the responsibility of passengers
7.1. Control over the observance by passengers of these Rules, as well as the availability of tickets for tram, trolleybus, bus passengers that have been redeemed in these vehicles, during the entire time of operation of public surface urban transport, is carried out by controllers of public surface urban transport.
(Clause 7.1 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
7.2. Traveling without a ticket is a person:
7.2.1. Found during a check in a vehicle without a ticket, with the exception of persons accompanying disabled people of the first group and disabled children.
7.2.2. Presenting a travel ticket without a mark of redemption.
7.2.3. Presenting a fake ticket.
7.2.4. Showing an expired ticket.
7.2.5. Presenting a SKM, SKMO, or discount ticket for students that does not belong to this person or that has expired.
(Clause 7.2.5 as amended by Decree of the Government of Moscow dated August 30, 2017 N 596-PP)
7.2.6. Presenting a previously used ticket.
7.2.7. Presenting a travel ticket intended for a person who has been granted an advantage in paying for the fare, who does not have a document confirming the right to provide the said advantage.
7.2.8. Refused to present a travel document (ticket) confirming the fact of payment for travel.
(Clause 7.2 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
7.3. Verification of payment for travel and carriage of hand luggage is carried out in the cabin of the rolling stock of public land transport (tram, trolleybus, bus).
7.3(1). Upon presentation by the passenger to the inspector of ground urban public transport to confirm the fact of payment for the fare, the ticket specified in paragraphs 7.2.3, 7.2.4, 7.2.6, 7.2.7 of these Rules, as well as the SKM or SKMO or a reduced ticket for students who do not belong to this person or whose validity has expired, these documents are subject to seizure in accordance with the established procedure. Withdrawal of a ticket (document) is drawn up by an act in two copies, the first copy is issued to the passenger who presented the specified ticket (document), and the second copy remains with the controller.
(Clause 7.3(1) was introduced by Decree of the Government of Moscow of August 27, 2014 N 483-PP)
7.4. For damage to the rolling stock of ground urban public transport (trams, trolleybuses, buses), as well as their equipment and road maintenance facilities (trams, contact lines, etc.), liability arises in accordance with the law. Damages may also be recovered from the perpetrators in accordance with the procedure established by law.
7.5. Violation of these Rules entails bringing to administrative responsibility in accordance with the legislation of the Russian Federation and the city of Moscow. Payment of the cost of travel, carriage of paid hand luggage in the manner prescribed by clause 6.2.5 of these Rules, or refusal to pay does not exempt the passenger from paying fines for ticketless travel and transportation of unpaid baggage in public surface public transport, established by the legislation of the city of Moscow on administrative offenses .(The paragraph was introduced by Decree of the Government of Moscow of 27.08.2014 N 483-PP)
The authority to draw up protocols and consider cases of administrative offenses provided for in Articles 10.1, 10.5 of the Law of the City of Moscow dated November 21, 2007 N 45 "Code of the City of Moscow on Administrative Offenses" is vested in the controllers of the GKU "Organizer of Transportation". (the paragraph was introduced by Decree of the Government of Moscow of 27.08.2014 N 483-PP)
8. Obligations and rights of the inspector of ground urban public transport
8.1. When working on the line, the inspector of ground urban public transport is obliged to have an official certificate and present it at the first request of the passenger, give his last name.
(Clause 8.1 as amended by Decree of the Government of Moscow dated August 27, 2014 N 483-PP)
8.2. When working on the line, the controller of public surface urban transport has the right and is obliged to:
8.2.1. Monitor the observance by passengers of these Rules, including the correct payment of travel and carry-on baggage.
8.2.2. In the event that the facts of violation by passengers of the requirements of these Rules are established, to take, within their powers in relation to the persons who have committed violations, the measures provided for by law and paragraphs 6.2.5, 7.3(1) and 7.5 of these Rules.
In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government of the Russian Federation decides:
1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.
2. Recognize as invalid:
The Charter of Road Transport of the RSFSR, approved by the Resolution of the Council of Ministers of the RSFSR of January 8, 1969 No. 12 (SP RSFSR, 1969, No. 2 and 3, Art. 8);
Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N26, Art. 141);
Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);
Decree of the Council of Ministers of the RSFSR of May 1, 1980 N253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13,
Decree of the Council of Ministers of the RSFSR No. 101 of March 20, 1984 (SP RSFSR, 1984, No. 7, Art. 57);
Decree of the Council of Ministers of the RSFSR of November 18, 1988 N474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, art. 135);
Decree of the Council of Ministers of the RSFSR No. 98 of February 18, 1991 "On increasing the amount of fines for excessive downtime of vehicles and delays in containers, as well as on changing the Charter of Motor Transport of the RSFSR" (SP RSFSR, 1991, No. 12, Art. 156);
Decree of the Government of the Russian Federation of May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30) ;
Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collected Acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);
Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995,
No. 19, art. 1762);
paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues of railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2003, N 33, Art. 3270).
3. In the Regulation on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements using payment cards without the use of cash registers" (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, art. 2191):
a) in the first paragraph of clause 3 the words "clauses 5 and 6" shall be replaced by the words "clauses 5-6";
b) add paragraph 5 as follows:
"5. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";
c) clause 8 shall be stated in the following wording:
"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:
a) regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;
b) all the details of the document are filled in in a typographical way during the preparation of the document form;
c) all or part of the details of the document are indicated in electronic form.".
Chairman of the Government of the Russian Federation
V. Putin
Rules for the carriage of passengers and baggage by road and urban ground electric transport
I. General provisions
1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing means of transport for such transport.
2. The terms used in these Rules mean the following:
"bus station" - a transport infrastructure facility, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the course of regular transportation of passengers and luggage;
"luggage car" - a vehicle carrying luggage separately from passengers;
"commercial act" - a document certifying the shortage, damage or damage to luggage;
"conductor" - an official who sells tickets in a vehicle;
"passenger taxi" - a vehicle of category "M1" used for the transport of passengers and luggage in accordance with a public charter agreement;
"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;
"vehicle of category "M1" - a vehicle that is used for the carriage of passengers and has not more than 8 seats in addition to the driver's seat;
"vehicle of category "M2" - a vehicle that is used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which does not exceed 5 tons;
"M3 category vehicle" means a vehicle used for the carriage of passengers, which, in addition to the driver's seat, has more than 8 seats and whose maximum mass exceeds 5 tons.
II. Regular transportation
3. Regular transportation of passengers and baggage is carried out according to schedules.
4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.
5. The schedule contains intervals for the departure of vehicles, including by periods of time of the day, or a time schedule for the departure of vehicles from a stopping point.
6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.
7. The timetable is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.
8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.
9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.
10. The schedules indicate local time.
11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.
12. Stopping of vehicles for boarding (disembarking) passengers at their request is carried out if:
a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;
b) there are people at the stopping point waiting for the arrival of the vehicle.
13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.
14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.
15. Signs (with the exception of signs at stopping points located on the territory of bus stations) contain the following information:
a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;
b) the name of the stopping point;
c) numbers of regular transportation routes, which include a stopping point;
d) the name of the final stopping point of each regular transportation route;
e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;
f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;
g) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.
16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.
17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.
18. Stopping points from which more than 100 passengers are departed per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment from atmospheric precipitation, if the land plots adjacent to the stopping point allow it.
19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point passengers on these routes are more than 1000 people per day.
20. The equipment of bus stations must comply with the requirements established by the Ministry of Transport of the Russian Federation.
21. A passenger has the right to free use of the waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel on the regular route from this bus station.
22. The mode of operation of the bus station must comply with the schedule of arrival and departure of vehicles. On the front side of the main building of the bus station with non-round-the-clock operation, there should be a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.
23. The following information should be placed in the main building of the bus station:
a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;
b) the scheme of location and numbering of seats in vehicles of those brands that depart from this bus station;
c) schedule of regular transportation routes;
d) rules for using the services of the bus station.
24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles for each route of regular transportation, including days of the week and time (in hours and minutes):
a) the arrival of the vehicle at the bus station;
b) departure of the vehicle from the bus station;
c) the arrival of the vehicle at the final point of the regular transportation route.
25. The scheme of location and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the cash desks from the outside. This scheme indicates the location and numbering of seats.
26. The scheme of routes of regular transportation is a conditional graphic image, which indicates the route of the vehicle from the bus station to the final points of the routes of regular transportation. The specified scheme is hung out in the waiting room or the ticket office of the bus station. The following information is applied to the diagram with symbols:
a) settlements where stopping points of regular transportation routes are located;
b) numbers of regular transportation routes passing through the settlements indicated on the diagram.
27. The rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.
28. In the main building of the bus station, there are signs for the location of the main services, including the waiting room, mother and child rooms, food points, medical assistance, storage lockers, toilets, as well as places for waiting for the arrival and departure of vehicles on platforms and landing sites.
29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:
30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.
31. The height of the regular traffic route indicator placed on the windshield should not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of its zone glass cleaner cleaning.
32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.
33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.
34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.
35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M2", a sign with the inscription "Entrance" is fixed above each door from the outside or the inscription "Entrance" is applied.
36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.
37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:
a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;
b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;
c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;
d) the cost of travel, hand luggage and baggage transportation;
e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;
e) indicators of the locations of fire extinguishers;
g) indicators of the locations of the vehicle stop buttons;
h) emergency exit signs and rules for using such exits;
i) rules for using the vehicle or an extract from such rules.
38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M2", a sign with the inscription "Exit" is fixed above each door on the inside or the inscription "Exit" is applied.
39. Instead of the signs provided for in subparagraphs "e" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.
40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.
41. In order to conduct an inspection of compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such an inspection into the vehicle.
42. The passage of passengers on regular transportation routes is carried out by tickets.
43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.
44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.
45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.
46. In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.
47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.
48. The ticket must contain explanations for details containing abbreviations, codes or symbols. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.
49. Sale of tickets for travel in urban and suburban communications is carried out:
a) in vehicles (conductors or drivers);
b) at specialized points and other places where tickets are sold outside vehicles.
50. Sale of tickets for intercity travel is carried out at the box office of bus stations or other points of sale of tickets, and in the absence of such points - by drivers or conductors directly when passengers board the vehicle before its departure from the stopping point.
51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.
52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.
53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.
54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.
55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.
56. Carry-on and baggage allowances, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".
57. Carriage of cabin baggage, the quantity or size of which exceeds the established free baggage allowance, is carried out if there is a receipt for the carriage of cabin baggage.
58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and baggage.
59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.
60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.
61. Baggage is accepted for transportation without opening the container or packaging.
62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.
63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.
64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.
65. Delivery of baggage to the carrier is issued by a baggage receipt.
66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.
67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.
68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.
69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.
70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.
71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.
72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.
73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.
74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.
75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.
76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.
77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage receipt and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.
78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.
79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.
80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.
81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.
82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).
83. A person without a ticket is:
a) found during a check in a vehicle without a ticket;
b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;
c) presenting a fake ticket;
d) presenting a ticket, the validity of which has expired or in which the surname and number of the identity document are indicated, which do not correspond to the surname and number indicated in the identity document presented by this person;
e) presenting a previously used ticket;
f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.
84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.
85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.
86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).
87. In the event that baggage or carry-on baggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand baggage is not issued, the owner of this baggage or this carry-on baggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.
88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for ticketless travel, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.
III. Transportation of passengers and luggage on request
89. Transportation of passengers and baggage on request is carried out by a vehicle provided on the basis of a charter agreement, the terms of which are determined by agreement of the parties in accordance with Article 27 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".
90. The charter agreement may provide for the use of vehicles for the transportation of a certain circle of persons or an indefinite number of persons.
91. A charter agreement providing for the use of vehicles for the transportation of a certain circle of persons establishes the procedure for allowing these persons to board the vehicle in accordance with paragraph 92 of these Rules.
92. Boarding of persons specified in the charter agreement in a vehicle provided for the charter transportation of passengers and luggage is carried out upon presentation by the said persons to the charterer of documents (service ID, tour voucher, etc.) certifying their right to travel in this vehicle, and (or) in accordance with the list of passengers presented to the charterer by the charterer.
93. A charter agreement may be concluded in the form of an order for the provision of a vehicle for the carriage of passengers and baggage, drawn up by the charterer. The specified work order must contain the required details, which are presented in Appendix No. 4. In the work order for the provision of a vehicle for the carriage of passengers and luggage, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage on orders.
94. The charter agreement or a copy thereof, as well as an order-order for the provision of a vehicle for the carriage of passengers and luggage, if the charter agreement is concluded in the form of the specified order-order, are with the driver from the beginning to the end of the carriage of passengers and luggage on order and are presented without fail at the request of officials of federal executive bodies authorized to exercise control over the availability of such documents in drivers.
95. A vehicle provided for the carriage of passengers and luggage by order is issued with signs with the inscription "Custom" placed:
a) above the windshield of the vehicle and (or) in the upper part of the windshield;
b) on the right side of the body in the direction of the vehicle;
c) on the rear window of the vehicle.
96. The height of the plate placed on the windshield should not exceed 140 mm, and the height of the plate placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of the zone of its cleaning with a windshield wiper.
97. Above the windshield and (or) on the right side of the body in the direction of the vehicle, the short name of the charterer is indicated.
98. If the charter agreement provides for the use of vehicles for the transportation of an indefinite number of persons, a route indicator is installed on the right side of the body along the direction of the vehicle, on which the names of the initial and final, as well as intermediate stopping points of the route (if any) are affixed.
99. Points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons are equipped with signs, which contain the following information:
a) a symbolic image of a vehicle (bus, trolley bus and tram) used to transport passengers and luggage on request;
b) the names of the final and intermediate points of embarkation (disembarkation) of passengers;
c) the time of the beginning and end of the movement of vehicles along the route;
d) timetable (for the transportation of passengers and baggage carried out according to the schedule);
e) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.
100. Passenger embarkation (disembarkation) points used for transportation of an indefinite number of persons may be combined with stopping points of regular transportation routes.
101. In addition to the information specified in paragraph 99 of these Rules, other information related to the carriage of passengers and baggage on orders may be placed on the signs of the points of embarkation (disembarkation) of passengers used in the carriage of an indefinite number of persons.
IV. Transportation of passengers and luggage by passenger taxi
102. Transportation of passengers and luggage by passenger taxi is carried out on the basis of a public charter agreement concluded by the charterer directly with the driver of the passenger taxi or by accepting the charterer's order for execution by the charterer.
103. The charterer's order is accepted using any means of communication, as well as at the location of the charterer or his representative.
104. The charterer is obliged to register the charterer's order accepted for execution in the registration log by entering the following information into it:
a) order number;
b) date of acceptance of the order;
c) date of completion of the order;
d) the place of delivery of a passenger taxi;
e) the brand of a passenger taxi, if the charter agreement provides for the charterer to choose a brand of a passenger taxi;
f) the planned time for the delivery of a passenger taxi.
105. In addition to the information specified in paragraph 104 of these Rules, the registration log may include other information related to the transportation of passengers and luggage by passenger taxis.
106. The number of the order accepted for execution is communicated to the charterer.
107. Upon the arrival of a passenger taxi to the place of its delivery, the charterer informs the charterer of the location, state registration plate, make and color of the body of the passenger taxi, as well as the last name, first name and patronymic of the driver and the actual time of delivery of the passenger taxi.
108. A passenger taxi, when traveling to a place of permanent parking after the end of the working day, can be provided for transportation only to a destination located near the place of permanent parking.
109. The route for the carriage of passengers and luggage by a passenger taxi is determined by the charterer. If the specified route is not defined, the taxi driver is obliged to carry out transportation along the shortest route.
110. The fee for the use of a passenger taxi provided for the carriage of passengers and luggage is determined regardless of the actual mileage of a passenger taxi and the actual time of using it (in the form of a fixed fee) or on the basis of established tariffs, based on the actual distance of transportation and (or) actual time use of a passenger taxi, determined in accordance with the indications of a taximeter, which in this case is equipped with a passenger taxi.
111. The charterer issues to the charterer a cash receipt or a receipt in the form of a strict accountability form confirming payment for the use of a passenger taxi. The specified receipt must contain the required details, which are presented in Appendix No. 5. In the receipt for payment for the use of a passenger taxi, it is allowed to place additional details that take into account the special conditions for the carriage of passengers and luggage by passenger taxis.
112. In a passenger taxi, it is allowed to carry as hand luggage things that freely pass through doorways, do not pollute or spoil the seats, do not interfere with the driver to drive a passenger taxi and use rear-view mirrors.
113. Luggage is transported in the luggage compartment of a passenger taxi. Baggage dimensions must allow it to be carried with the luggage compartment lid closed.
114. It is prohibited to transport smelly and dangerous (flammable, explosive, toxic, corrosive, etc.) substances, cold steel and firearms without covers and packaging, things (objects) that pollute vehicles or passengers' clothes in passenger taxis. It is allowed to carry muzzled dogs in passenger taxis with leashes and bedding, small animals and birds in cages with a blank bottom (baskets, boxes, containers, etc.), if this does not prevent the driver from driving a passenger taxi and using rear-view mirrors.
115. A passenger taxi is equipped with an orange identification lamp, which is installed on the roof of the vehicle and turns on when the passenger taxi is ready to carry passengers and luggage.
116. A color scheme is applied to the body of a passenger taxi, which is a composition of squares of a contrasting color arranged in a checkerboard pattern.
117. The following information is placed on the front panel of a passenger taxi to the right of the driver:
a) full or short name of the charterer;
b) terms of payment for the use of a passenger taxi;
c) driver's business card with a photo;
d) the name, address and contact numbers of the body responsible for control over the carriage of passengers and baggage.
118. In a passenger taxi, there must be rules for using the corresponding vehicle, which are provided to the charterer at his request.
119. A passenger taxi going to a permanent parking place is equipped with a sign with the inscription "To the park", which is placed at the top of the windshield. The height of this plate must not exceed 140 mm.
120. In order to verify compliance with the requirements for registration and equipment of passenger taxis, provided for in paragraphs 110, 117 and 118 of these Rules, the charterer is obliged to allow officials of the federal executive bodies authorized to carry out such verification into the passenger taxi.
121. Parking of passenger taxis is equipped with an information plate containing the following information:
a) the inscription "Taxi rank";
b) operating hours of the taxi rank;
c) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.
V. Forgotten and found things
122. Persons who have found forgotten things in a vehicle or on the territory of the bus station are obliged to inform the conductor (driver) or an authorized official of the bus station about this.
123. The conductor (driver) or an authorized official of the bus station, who received a message about the discovery of forgotten things, organize a check for the absence of objects in these things that threaten the life and health of passengers, road transport workers and urban ground electric transport.
124. If the check does not establish the presence in the forgotten things of items that threaten the life and health of passengers, road transport workers and urban surface electric transport, the conductor (driver) or an authorized official of the bus station who organized such a check draw up an act of a general form with a detailed description the appearance of the found things and the circumstances of their discovery. A copy of the act is issued to the person who discovered the forgotten things.
125. The conductor (driver) transfers the things forgotten and found in the vehicle together with the act against receipt for storage to the authorized official of the bus station, which is located at the final point of the regular transportation route, or to the authorized official of the carrier or freighter.
126. Found and unclaimed things after the expiration of the deadline set by the owner of the bus station, the carrier or the charterer are subject to sale in the manner prescribed by Part 10 of Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".
127. If, at the end of a trip in intercity traffic, a passenger arriving at an intermediate stop on a regular transportation route finds that he has forgotten things in the vehicle, this passenger has the right to contact the duty officer of any bus station where this vehicle stops. At the written request of the passenger, the bus station duty officer is obliged to immediately send a telegram, fax, e-mail or telephone message to the nearest bus station on the route of the vehicle, indicating in them the place occupied by the passenger, a description of the forgotten things and the requirement to send them to the location of the passenger. In such cases, all costs associated with the return of things (sending a telegram, fax or telephone message, packaging, transportation, etc.) are made at the expense of their owner.
128. A person who has demanded the release of found items must prove his right to them by indicating in writing the exact characteristics of the items.
129. Upon receipt of things, the person who requested their issuance must pay for the services provided to him by the bus station, the carrier or charterer that issued the found things, and also issue a receipt for receiving the things, indicating in it his permanent place of residence and the number of his identity document.
VI. The procedure for filing claims and drawing up acts
130. The circumstances that are the basis for the liability of carriers, charterers, charterers and passengers in the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are certified by commercial acts and acts of a general form.
131. A commercial act is drawn up when the following circumstances are revealed:
a) non-compliance of the name and number of pieces of baggage with the data specified in the baggage receipt;
b) damage (spoilage) of baggage;
c) absence of baggage indicated in the baggage receipt;
d) discovery of unclaimed baggage.
132. A commercial act is drawn up by the carrier on the day when circumstances are discovered that are subject to execution by an act. If the commercial act cannot be drawn up within the specified period, it must be drawn up within the next day.
133. The commercial act is drawn up in 2 copies and filled out without blots and any corrections.
134. A commercial act must contain the following information:
a) a description of the condition of the baggage and the circumstances under which it was found to be unsafe;
b) data on whether the luggage was loaded, stowed and secured correctly;
c) a description of the violation of the requirements for loading, stowage or securing baggage.
135. The commercial act is signed by the carrier, as well as by the passenger, if he participates in the baggage check. At the request of the passenger, the carrier is obliged to issue a commercial act within 3 days. If the carrier refuses to draw up a commercial act or if a commercial act is drawn up in violation of the established requirements, the passenger submits to the carrier a statement about such violations in writing. The carrier is obliged to give the passenger a reasoned response to the application within 3 days. If the validity of the application is confirmed, the passenger will not be charged for storing luggage during the time spent on drawing up a commercial act.
136. If other circumstances not provided for in paragraph 131 of these Rules are revealed, acts of a general form are drawn up.
137. Claims arising in connection with the carriage of passengers and baggage or the provision of vehicles for the carriage of passengers and baggage are presented to carriers or charterers at their location.
138. The following documents are attached to the claim, confirming the applicant's right to file a claim, or their duly certified copies:
a) a commercial act - in case of damage, shortage or damage to the baggage accepted for transportation;
b) an act of a general form - in case of delay in the delivery of baggage or termination of the carriage of passengers and baggage on order at the initiative of the charterer;
c) a ticket - in case of delay in departure or late arrival of a vehicle that performs regular transportation of passengers and luggage in intercity traffic;
d) a charter agreement or a work order for the provision of a vehicle for the carriage of passengers and luggage - in case of failure to provide a vehicle for the carriage of passengers and luggage on order.
Appendix No. 1
Forms and mandatory details of tickets
1. The following forms of tickets are allowed:
a) form N 1 - a single ticket for travel in suburban and intercity traffic with a fixed date and time of departure;
b) form N 2 - a single ticket for travel in urban and suburban traffic with an open date of departure within the specified period;
c) form N 3 - a single ticket for travel in urban and suburban traffic in the vehicle in which the ticket was purchased;
d) form No. 4 - a long-term ticket for travel in urban and suburban traffic, granting the right to a fixed number of trips during the specified period of validity;
e) form N 5 - a long-term ticket for travel in urban and suburban traffic, giving the right to travel within a fixed amount;
f) form N 6 - a long-term ticket for travel in urban and suburban traffic, granting the right to an unlimited number of trips during the specified period of validity;
g) form N 7 - a single personalized ticket.
2. A ticket in form No. 1 must include the following mandatory details:
d) ticket validity area;
e) date of departure;
f) time of departure;
g) date of arrival;
h) time of arrival;
k) date of ticket sale;
l) time of ticket sale.
3. A ticket in form No. 2 must include the following mandatory details:
a) name, series and number of the ticket;
b) the name of the organization that issued the ticket;
c) type of vehicle transporting the passenger;
d) period of use of the ticket;
e) ticket validity area;
f) ticket price.
4. A ticket in form No. 3 must include the following mandatory details:
a) name, series and number of the ticket;
b) the name of the organization that issued the ticket;
c) type of vehicle transporting the passenger;
d) ticket price.
5. A ticket in form No. 4 must include the following mandatory details:
a) name, series and number of the ticket;
b) the name of the organization that issued the ticket;
c) type of vehicle transporting the passenger;
d) the number of trips;
e) the period of use of the ticket;
e) the validity period of the ticket;
g) ticket validity area;
h) ticket price;
i) the number of unused trips.
6. A ticket in form No. 5 must include the following mandatory details:
a) name, series and number of the ticket;
b) the name of the organization that issued the ticket;
c) type of vehicle transporting the passenger;
d) the deposited amount;
e) ticket validity area;
e) the balance of the deposited amount.
7. Ticket in form N 6 must include the following mandatory details:
a) name, series and number of the ticket;
b) the name of the organization that issued the ticket;
c) type of vehicle transporting the passenger;
d) ticket validity period;
e) ticket validity area;
f) ticket price.
8. A ticket in form No. 7 must include the following mandatory details:
a) name, series and number of the ticket;
b) the name of the organization that issued the ticket;
c) last name, first name and patronymic of the passenger;
d) date and place of birth of the passenger;
e) the type and number of the document that certifies the identity of the passenger and for which the ticket is purchased;
f) type of vehicle transporting the passenger;
g) ticket validity area;
h) date of departure;
i) departure time;
j) date of arrival;
k) time of arrival;
n) date of ticket sale;
o) time of ticket sale.
9. If the ticket is intended for the travel of citizens who, in accordance with the legislation of the Russian Federation, have been granted benefits in paying for travel, the requisite "name, series and number of the ticket" must indicate that certain groups of citizens can use it.
10. The requisite "name of the organization that issued the ticket" shall indicate the name of the carrier (if the ticket is valid on regular transportation routes served only by the relevant carrier) or the organization authorized to organize regular transportation of passengers and baggage (if the ticket is valid on routes served by multiple carriers).
11. The requisite "type of vehicle transporting a passenger" shall indicate 1 or several types of vehicles transporting a passenger.
12. The requisite "ticket validity area" indicates the numbers of regular transportation routes on which the corresponding ticket is accepted for payment (if the ticket is intended for travel between any stopping points of the indicated routes), or the numbers of the indicated routes and the name of the boarding (disembarkation) point passenger or zones of departure and arrival (if the ticket is intended for travel between the specified stopping points of the specified routes or specified zones).
13. The requisite "ticket use period" indicates the date after which the ticket is recognized as invalid even if it has never been used to make a trip.
14. The "ticket validity period" attribute shall indicate the month, quarter and year (if the ticket is intended for an unlimited number of trips within the specified period of time) or the period during which the ticket can be used (indicating the day of the first trip), and the date expiration of the ticket (if the ticket is intended for a fixed number of trips during the specified period).
15. To indicate route numbers, the entry "valid on routes with numbers __________" or "on routes with numbers ________________ is invalid" is used.
16. The "date of departure" attribute shall indicate the day, month and year of departure of the vehicle from the point of departure according to the schedule.
17. The "time of departure" attribute indicates the hours and minutes of departure of the vehicle from the point of departure according to the schedule.
18. The "date of arrival" attribute shall indicate the day, month and year of arrival of the vehicle at the destination according to the schedule.
19. The "arrival time" attribute indicates the hours and minutes of the vehicle's arrival at the destination according to the schedule.
20. In the requisite "seat" the number of the seat in the vehicle is indicated or the entry "w / m" is made (without a seat).
21. The attribute "number of trips" indicates the total number of paid one-time trips.
22. The requisite "amount" indicates the amount in rubles and kopecks, taking into account the paid fare and insurance fee.
23. The requisite "ticket price" shall indicate the funds collected from the passenger for travel in rubles and kopecks.
24. The "paid amount" attribute indicates the amount in rubles and kopecks paid when selling a ticket or when replenishing an earlier paid amount.
25. The requisite "information on completed trips" shall indicate the date of each completed trip (for tickets for a fixed number of trips) or the date, point of embarkation or departure zone, point of disembarkation or arrival zone and the cost of each completed trip, and if the fare is paid regardless from the distance of transportation - the date and cost of each completed trip (for tickets with the number of trips within a fixed amount).
26. The "number of unused trips" variable indicates the current date (day, month) and the number of unused paid trips.
27. The "balance of the deposited amount" variable shall indicate the date (day, month) and the unspent part of the deposited amount in rubles and kopecks.
28. The requisite "date of sale of the ticket" shall indicate the day, month and year of the sale of the ticket.
29. In the requisite "ticket sale time" the hours and minutes of ticket sale are indicated.
Appendix No. 2
Mandatory details of the receipt for the carriage of hand luggage
1. The receipt for the carriage of hand luggage must include the following mandatory details:
a) name, series and number of the hand baggage receipt;
b) the name of the organization that issued the receipt for hand luggage;
c) type of vehicle carrying carry-on baggage;
d) number of seats;
e) the cost of hand luggage.
2. In the requisite "name, series and number of the receipt for the carriage of hand luggage" the entry "Receipt for the carriage of hand luggage, series _____, number ____" is made.
3. The requisite "name of the organization that issued the receipt for the carriage of hand luggage" shall indicate the name of the carrier (in the event that the receipt for the carriage of hand luggage is valid on regular transportation routes served only by the relevant carrier) or an organization authorized to organize regular transportation of passengers and baggage (in if the hand baggage receipt is valid on routes operated by more than one carrier).
4. The requisite "type of vehicle carrying carry-on baggage" shall indicate 1 or several types of vehicles carrying carry-on baggage.
5. The "number of seats" attribute indicates the number of paid pieces of hand luggage.
6. In the props "cost of carrying hand luggage" shall be indicated the funds collected from the passenger in rubles and kopecks for the carriage of hand luggage.
Appendix No. 3
Forms and mandatory details of baggage checks
1. The following forms of baggage checks may be used:
a) form N 1 - for the carriage of luggage in the luggage compartment of a vehicle that carries passengers;
b) form N 2 - for the carriage of luggage by luggage cars.
2. Baggage check in form N 1 must include the following mandatory details:
d) point of departure;
e) destination;
f) the number of seats;
g) the declared value of the luggage;
h) the declared value of a piece of baggage;
i) the cost of baggage transportation;
j) additional fee;
k) position, surname, initials and signature of the person who accepted the baggage;
l) position, surname, initials and signature of the person authorized to conduct settlements.
3. Baggage check in form No. 2 must include the following mandatory details:
a) name, series and number of the baggage check;
b) the name of the organization that issued the baggage check;
c) type of vehicle transporting luggage;
d) point of departure;
e) date of departure;
f) time of departure;
g) destination;
h) date of arrival;
i) time of arrival;
j) the number of pieces of baggage;
k) declared value of luggage;
l) declared value of a piece of baggage;
m) the cost of baggage transportation;
n) additional fee;
o) position, surname, initials and signature of the person who accepted the baggage;
p) position, surname, initials and signature of the person authorized to conduct settlements.
4. In the requisite "name, series and number of the luggage receipt" the entry "Baggage receipt, series ______, number _______" is made.
5. The requisite "name of the organization that issued the baggage receipt" shall indicate the name, address, telephone number and TIN of the carrier.
6. The requisite "point of departure" shall indicate the name of the stopping point at which the luggage is presented for carriage.
7. The "date of departure" attribute indicates the day, month and year of departure of the baggage from the point of departure according to the schedule.
8. The "time of departure" attribute indicates the hours and minutes of baggage departure from the point of departure according to the schedule.
9. The requisite "destination" shall indicate the name of the stopping point, to which the luggage follows.
10. The "date of arrival" attribute indicates the day, month and year of arrival of the luggage at the destination according to the schedule.
11. The "arrival time" attribute indicates the hours and minutes of baggage arrival at the destination according to the schedule.
12. The requisite "number of pieces of baggage" indicates the number of paid pieces of baggage.
13. In the requisite "declared value of luggage" the total amount of the declared value of luggage in rubles and kopecks shall be indicated in figures and words.
14. In the requisite "declared value of a piece of baggage" the declared value of each piece of baggage in rubles and kopecks shall be indicated in figures and words.
15. In the "cost of baggage transportation" variable, in figures and words, the funds collected from the passenger in rubles and kopecks for the carriage of baggage, including the amount of the additional fee for accepting baggage with declared value for carriage, are indicated.
16. In the "additional fee" variable, the amount of the additional fee for acceptance for transportation of baggage with a declared value in rubles and kopecks shall be indicated in figures and words.
17. The requisite "position, surname, initials and signature of the person who accepted the baggage" shall indicate the position, surname and initials of the person authorized to accept the baggage for transportation, and his signature shall be affixed.
18. The requisite "position, surname, initials and signature of the person authorized to carry out settlements" shall indicate the position, surname and initials of the person authorized to carry out settlements for the carriage of baggage, and his signature shall be affixed.
Appendix No. 4
Mandatory details of the work order for the provision of a vehicle for the carriage of passengers and luggage
1. An order-order for the provision of a vehicle for the carriage of passengers and baggage must contain the following mandatory details:
a) the name of the document and the date of its execution (day, month and year);
b) the name, address, telephone number and TIN of the charterer, and if the charterer is an individual - the surname, initials, passport details, address and telephone number of the charterer;
c) name, address, telephone number and TIN of the charterer;
d) brand of the vehicle and its state registration plate;
e) last names and initials of drivers;
f) the address of the point of delivery of the vehicle, the date and time of delivery of the vehicle to this point;
g) the names of the final and intermediate points of the route, where the vehicle is supposed to stop en route;
h) the cost of using the provided vehicle in rubles and kopecks;
i) position, surname, initials and signature of the person authorized to make payments for the use of the provided vehicle;
j) hours and minutes of arrival of the vehicle at the point of delivery;
k) hours and minutes of departure of the vehicle after completion of transportation;
l) the number of passengers carried;
m) position, surname, initials and signature of the charterer or a person authorized by him, certifying the execution of the work order.
Appendix No. 5
Mandatory details of the receipt for payment for the use of a passenger taxi
1. The receipt for payment for the use of a passenger taxi must include the following mandatory details:
a) the name, series and number of the receipt for payment for the use of a passenger taxi;
b) the name of the charterer;
c) the date of issue of the receipt for payment for the use of a passenger taxi;
d) the cost of using a passenger taxi;
e) last name, first name, patronymic and signature of the person authorized to conduct settlements.
2. In the requisite "name, series and number of the receipt for payment for the use of a passenger taxi" the entry "Receipt for payment for the use of a passenger taxi, series ______, number ______" is made. The series and number are printed in a typographical way.
3. The prop "name of the charterer" shall indicate the name, address, telephone number and TIN of the charterer.
4. The requisite "date of issue of a receipt for payment for the use of a passenger taxi" shall indicate the day, month and year of issuance of a receipt for payment for the use of a passenger taxi.
5. In the requisite "cost of using a passenger taxi" the funds collected from the charterer in rubles and kopecks for the use of a passenger taxi shall be indicated in figures and in words. If the payment for the use of a passenger taxi is carried out on the basis of tariffs for the distance of transportation and (or) the time of using a passenger taxi, the indications of the taximeter are indicated, on the basis of which the cost of using a passenger taxi is calculated.
The carrier is obliged to provide quality services in the required volume that meet the demand of the population for movement and at the same time guarantee the safety of passengers. As well as efficient use of vehicles and reduce transportation costs. The rules for organizing passenger transportation, enshrined in regulatory documents, are designed to ensure a clear organization of the speedy delivery of passengers with the amenities they need.
General rules
The organization of passenger traffic is based on a systematic analysis of the direction and density of passenger flows using special techniques.
Based on the received data:
An individual entrepreneur or a company that has received a special permit (license) for this type of activity can carry out passenger transportation.
The carrier, for the fee received from the passenger, undertakes, by providing a place in the transport, to deliver the passenger to the place of destination. The right to travel is secured by transportation contracts - a ticket, electronic or in paper form, and a baggage receipt. In case of preferential travel, as well as on railway and air transport, the ticket is issued according to the documents proving the identity of the passenger and his right to the privilege. Resale or transfer of tickets to other persons is not allowed.
ON A NOTE! Traveling without a ticket, on a fake or issued to another person ticket, or on a discount ticket without presenting a document certifying the right to a discount, entails a fine for traveling without a ticket and paying for travel from the point of landing to the destination or point at which the ticketless person leaves the transport. If it is not possible to determine the pick-up point of the stowaway, the fare is calculated from the starting point of the vehicle's departure.
The general rules for the carriage of passengers define the conditions:
- seat reservations;
- ticketing;
- passenger service;
- transportation of pets, luggage, hand luggage;
- conflict resolution between passengers and carrier employees.
The carrier has the right to establish its own rules that do not contradict the general rules of passenger transportation and do not worsen the quality of passenger service.
A passenger may be removed from the transport if he:
- drunk and disturbing public order, disturbing (disembarked by police officers);
- in a morbid condition, the manifestations of which disturb the peace of others, and there is no possibility of its separate placement (landed by doctors at the station where there are specialized medical institutions).
Custom and regular transportation
Passenger transportation can be subdivided according to the degree of passenger participation in determining the parameters of transportation.
Transportation is allocated:
1. Custom. The route, departure time, stopping places are determined by the passenger. Transport is provided on the basis of a charter agreement, with conditions determined by agreement of the parties. When providing passenger taxi services, the freight contract is concluded by the passenger directly with the driver. The passenger taxi has an orange lantern on the roof and a color scheme on the body. In the cabin - information about the freighter, the driver, the body that controls the quality of transportation and the terms of payment for passenger taxi services.
2. Regular. Carried out according to a predetermined schedule.
2.1. Stops are equipped with:
- information signs;
- protection from atmospheric precipitation (when sending more than 100 passengers per day);
- or placed on the territory of railway stations, bus stations (when departing from 250 people per day and the maximum departure interval of transport on routes is more than 2 hours).
2.2. Transport is equipped with route number indicators, with the initial and final stops. The address, telephone number and name of the carrier, regulatory authority, fare, location of fire extinguishers and stop buttons, etc., must be indicated in the cabin.
Types of passenger transportation and regulatory documents
The current editions of the laws of the Russian Federation (RF) determine the conditions and foundations for the interaction of transport structures with each other, with users of transport services (passengers), taking into account the specifics of the types of transport used for transportation. The main regulations for each mode of transport are presented in Table 1.
Table 1.
Type of transportation by type of transport used | Regulatory documents of an industry and departmental nature, defining the rules for organizing the transportation of passengers | Note |
Rail transportation | "Charter of Railway Transport of the Russian Federation" dated 10.01.2003 N 18-FZ Decree of the Government of the Russian Federation of March 2, 2005 N 111 "On Approval". |
The organization of railway passenger transportation provides for the provision of an information desk, ticket offices, waiting rooms and lounges, luggage storage at the station. As well as restaurants and buffets, sanitary facilities. To issue a ticket and when boarding, the carrier requires a passenger identification document. Smoking is prohibited on suburban trains (including in vestibules). On long-distance trains, smoking is allowed only in vestibules on the non-boiler side. Passengers on the route can use:
|
Air transportation | "Air Code of the Russian Federation" dated March 19, 1997 N 60-FZ. Order of the Ministry of Transport of Russia dated June 28, 2007 N 82 “On Approval of the Federal Aviation Regulations “General Rules for the Air Transportation of Passengers, Baggage, Cargo and Requirements for Servicing Passengers, Consignors, Consignees””. |
The organization of passenger road transport in terms of the activities of passenger taxis is regulated by Art. 9 of the law "On amendments ..." dated April 21, 2011 N 69-FZ. |
Sea and river transportation. | "Convention on the Carriage of Passengers and Their Luggage by Sea" (Athens, 13.12.1974) |
The organization of passenger transportation requires serious support:
- analytical (research of passenger flows, development of routes, etc.);
- administrative (organization of the work of drivers, control over the level of their professional training, etc.);
- technical (preparation and equipment of transport; arrangement of stops, etc.).
Therefore, passenger transportation as a type of activity is subject to mandatory state licensing.
Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N 26, Art. 141);
Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);
Decree of the Council of Ministers of the RSFSR of May 1, 1980 N 253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13, Art. 106);
Decree of the Council of Ministers of the RSFSR No. 101 of March 20, 1984 (SP RSFSR, 1984, No. 7, Art. 57);
Decree of the Council of Ministers of the RSFSR of November 18, 1988 N 474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, Art. 135);
Decree of the Council of Ministers of the RSFSR of February 18, 1991 N 98 "On increasing the amount of fines for excessive downtime of cars and delays in containers, as well as changing the Charter of the RSFSR Road Transport" (SP RSFSR, 1991, N 12, Art. 156);
dated May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30);
Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collected Acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);
Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 1995, N 19, Art. 1762);
b) add paragraph 5.1 as follows:
"5.1. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";
c) clause 8 shall be stated in the following wording:
"8. When filling out the document form, it must be ensured
Published March 11, 2009 Effective March 19, 2009In accordance with Article 3 of the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", the Government of the Russian Federation decides:
1. Approve the attached Rules for the carriage of passengers and baggage by road and urban surface electric transport.
2. Recognize as invalid:
The Charter of Road Transport of the RSFSR, approved by the Resolution of the Council of Ministers of the RSFSR of January 8, 1969 No. 12 (SP RSFSR, 1969, No. 2 and 3, Art. 8);
Decree of the Council of Ministers of the RSFSR of November 28, 1969 N 648 "On changing and invalidating the decisions of the Government of the RSFSR in connection with the reorganization of the Ministry of Motor Transport and Highways of the RSFSR" (SP RSFSR, 1969, N26, Art. 141);
Decree of the Council of Ministers of the RSFSR of September 17, 1974 N 510 "On the liability of motor transport enterprises and organizations, consignors and consignees for the improper use of containers in the carriage of goods by road" (SP RSFSR, 1974, N 24, art. 134);
Decree of the Council of Ministers of the RSFSR of May 1, 1980 N253 "On Amendments to the Charter of Road Transport of the RSFSR" (SP RSFSR, 1980, N 13,
Decree of the Council of Ministers of the RSFSR No. 101 of March 20, 1984 (SP RSFSR, 1984, No. 7, Art. 57);
Decree of the Council of Ministers of the RSFSR of November 18, 1988 N474 "On streamlining the system of economic (property) sanctions applied to enterprises, associations and organizations" (SP RSFSR, 1988, N 23, art. 135);
Decree of the Council of Ministers of the RSFSR No. 98 of February 18, 1991 "On increasing the amount of fines for excessive downtime of vehicles and delays in containers, as well as on changing the Charter of Motor Transport of the RSFSR" (SP RSFSR, 1991, No. 12, Art. 156);
Decree of the Government of the Russian Federation of May 26, 1992 N 347 "On strengthening the responsibility of consignors, consignees, railways, shipping companies, ports (piers), motor transport enterprises and organizations for violations of obligations for the carriage of goods" (Rossiyskaya Gazeta, 1992, May 30) ;
Decree of the Government of the Russian Federation of February 12, 1994 N 95 "On increasing the amount of fines for the carriage of goods by rail, river and road transport" (Collected Acts of the President and Government of the Russian Federation, 1994, N 8, Art. 597);
Decree of the Government of the Russian Federation of April 28, 1995 N 433 "On increasing the amount of fines for the carriage of goods by water and road transport" (Collected Legislation of the Russian Federation, 1995,
No. 19, art. 1762);
paragraph 5 of the amendments and additions that are made to the resolutions of the Government of the Russian Federation on issues of railway transport, approved by the Decree of the Government of the Russian Federation of August 8, 2003 N 476 (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2003, N 33, Art. 3270).
3. In the Regulation on the implementation of cash settlements and (or) settlements using payment cards without the use of cash registers, approved by Decree of the Government of the Russian Federation of May 6, 2008 N 359 "On the procedure for making cash settlements and (or) settlements using payment cards without the use of cash registers" (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2008, N 19, art. 2191):
a) in the first paragraph of clause 3 the words "clauses 5 and 6" shall be replaced by the words "clauses 5-6";
b) add paragraph 5 as follows:
"5. Documents used in the provision of services for the carriage of passengers and baggage by road and urban ground electric transport must contain the details established by the Rules for the carriage of passengers and baggage by road and urban ground electric transport.";
c) clause 8 shall be stated in the following wording:
"8. When filling out the form of the document, at least 1 copy must be provided at the same time, or the form of the document must have detachable parts, except for the following cases:
a) regulatory legal acts of the federal executive authorities specified in paragraphs 5 and 6 of these Regulations establish a different procedure for filling out the document form;
b) all the details of the document are filled in in a typographical way during the preparation of the document form;
c) all or part of the details of the document are indicated in electronic form.".
Chairman of the Government of the Russian Federation
V. Putin
Rules for the carriage of passengers and baggage by road and urban ground electric transport
I. General provisions
1. These Rules establish the procedure for organizing various types of transportation of passengers and baggage provided for by the Federal Law "Charter of Road Transport and Urban Surface Electric Transport", including requirements for carriers, charterers and owners of transport infrastructure facilities, the conditions for such transportation, as well as the conditions for providing means of transport for such transport.
2. The terms used in these Rules mean the following:
"bus station" - a transport infrastructure facility, which includes a complex of buildings and structures located on a specially designated area, designed to provide services to passengers and carriers in the course of regular transportation of passengers and luggage;
"luggage car" - a vehicle carrying luggage separately from passengers;
"commercial act" - a document certifying the shortage, damage or damage to luggage;
"conductor" - an official who sells tickets in a vehicle;
"passenger taxi" - a vehicle of category "M1" used for the transport of passengers and luggage in accordance with a public charter agreement;
"taximeter" - equipment designed to calculate the cost of transporting passengers and luggage by passenger taxi based on the established tariffs per unit of mileage and (or) unit of time for using the vehicle;
"vehicle of category "M1" - a vehicle that is used for the carriage of passengers and has not more than 8 seats in addition to the driver's seat;
"vehicle of category "M2" - a vehicle that is used for the carriage of passengers, has more than 8 seats in addition to the driver's seat and the maximum mass of which does not exceed 5 tons;
"M3 category vehicle" means a vehicle used for the carriage of passengers, which, in addition to the driver's seat, has more than 8 seats and whose maximum mass exceeds 5 tons.
II. Regular transportation
3. Regular transportation of passengers and baggage is carried out according to schedules.
4. The schedule of regular transportation of passengers and luggage (hereinafter - the schedule) is compiled for each stopping point of the regular transportation route, which provides for the mandatory stop of the vehicle.
5. The schedule contains intervals for the departure of vehicles, including by periods of time of the day, or a time schedule for the departure of vehicles from a stopping point.
6. The timetable for intercity transportation, in addition to the information specified in paragraph 5 of these Rules, contains a time schedule for the arrival of vehicles at the stopping point.
7. The timetable is posted at all stopping points of the regular transportation route, where the mandatory stop of the vehicle is provided.
8. If the need for regular transportation of passengers and luggage depends significantly on the time of year or days of the week, the schedule may be drawn up for the summer and autumn-winter periods of the year and (or) separately for working days, weekends and holidays.
9. Changes made to the schedule are brought to the attention of the public no later than 10 days before the start of regular transportation of passengers and baggage according to the modified schedule.
10. The schedules indicate local time.
11. Stopping of vehicles for embarkation (disembarkation) of passengers is carried out at all stopping points of the regular transportation route, with the exception of stopping points at which the embarkation (disembarkation) of passengers is carried out at their request.
12. Stopping of vehicles for boarding (disembarking) passengers at their request is carried out if:
a) the passenger in the vehicle will notify the conductor or the driver in advance of the need to stop the vehicle at the appropriate stopping point;
b) there are people at the stopping point waiting for the arrival of the vehicle.
13. The driver or the conductor is obliged to warn the passengers in the vehicle in advance about the stopping points at which passengers are boarded (disembarked) at their request.
14. Stopping points are equipped with signs that determine the place where the vehicle stops for boarding (disembarking) passengers.
15. Signs (with the exception of signs at stopping points located on the territory of bus stations) contain the following information:
a) the symbol of the vehicle (bus, trolleybus, tram) used for the regular transportation of passengers and luggage;
b) the name of the stopping point;
c) numbers of regular transportation routes, which include a stopping point;
d) the name of the final stopping point of each regular transportation route;
e) the timetable for all regular transportation routes, which include a stopping point, with the exception of stopping points, in which boarding (disembarking) of passengers is carried out at their request;
f) the inscription "On demand" at the stopping points where boarding (disembarking) of passengers is carried out at their request;
g) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage.
16. In addition to the information provided for in paragraph 15 of these Rules, signs may contain other information related to the regular transportation of passengers and baggage.
17. The final stopping points of regular transportation routes, at which vehicles arrive and which do not coincide with the points of departure, are equipped with “No Landing” signs.
18. Stopping points from which more than 100 passengers are departed per day, with the exception of stopping points located on the territory of bus stations, are equipped with protective equipment from atmospheric precipitation, if the land plots adjacent to the stopping point allow it.
19. A stopping point is located on the territory of the bus station if, according to the general schedule for all regular transportation routes that include this stopping point, the maximum departure interval for vehicles on one or more regular transportation routes exceeds 2 hours, and the total number of vehicles departing from the stopping point passengers on these routes are more than 1000 people per day.
20. The equipment of bus stations must comply with the requirements established by the Ministry of Transport of the Russian Federation.
21. A passenger has the right to free use of the waiting rooms and toilets located at the bus station if he has a ticket that has not expired and which provides the right to travel on the regular route from this bus station.
22. The mode of operation of the bus station must comply with the schedule of arrival and departure of vehicles. On the front side of the main building of the bus station with non-round-the-clock operation, there should be a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, or an information terminal for issuing information about the arrival and departure of vehicles.
23. The following information should be placed in the main building of the bus station:
a) a general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station;
b) the scheme of location and numbering of seats in vehicles of those brands that depart from this bus station;
c) schedule of regular transportation routes;
d) rules for using the services of the bus station.
24. The general schedule for all regular transportation routes, which include a stopping point located on the territory of the bus station, is posted in the ticket office or waiting room, as well as at the entrance to the main building of the bus station. The specified schedule must contain information about the arrival and departure of vehicles for each route of regular transportation, including days of the week and time (in hours and minutes):
a) the arrival of the vehicle at the bus station;
b) departure of the vehicle from the bus station;
c) the arrival of the vehicle at the final point of the regular transportation route.
25. The scheme of location and numbering of seats in vehicles of those brands that depart from this bus station is posted in the ticket office of the bus station or directly at the cash desks from the outside. This scheme indicates the location and numbering of seats.
26. The scheme of routes of regular transportation is a conditional graphic image, which indicates the route of the vehicle from the bus station to the final points of the routes of regular transportation. The specified scheme is hung out in the waiting room or the ticket office of the bus station. The following information is applied to the diagram with symbols:
a) settlements where stopping points of regular transportation routes are located;
b) numbers of regular transportation routes passing through the settlements indicated on the diagram.
27. The rules for using the services of the bus station are posted in the ticket office, waiting room and other places at the discretion of the owner of the bus station.
28. In the main building of the bus station, there are signs for the location of the main services, including the waiting room, mother and child rooms, food points, medical assistance, storage lockers, toilets, as well as places for waiting for the arrival and departure of vehicles on platforms and landing sites.
29. Vehicles used for regular transportation of passengers and luggage shall be equipped with regular transportation route indicators, which are located:
a) above the windshield of the vehicle and (or) in the upper part of the windshield;
b) on the right side of the body in the direction of the vehicle;
c) on the rear window of the vehicle.
30. On the indicator of the route of regular transportation, placed above the windshield of the vehicle and (or) in the upper part of the windshield, the names of the initial and final stopping points and the number of the route of regular transportation are affixed.
31. The height of the regular traffic route indicator placed on the windshield should not exceed 140 mm, and the height of the regular traffic route indicator placed on the windshield of vehicles of category "M3" - the minimum distance between the upper edge of the windshield and the upper boundary of its zone glass cleaner cleaning.
32. On the indicator of the route of regular transportation, placed on the right side of the body along the direction of the vehicle, the number of the route of regular transportation, as well as the names of the initial, final and main intermediate stopping points, are affixed.
33. On the indicator of the route of regular transportation, placed on the rear window of the vehicle, the number of the route of regular transportation is affixed.
34. It is allowed to use an information electronic board as an indicator of the route of regular transportation.
35. In a vehicle with 2 or more doors through which passengers enter, with the exception of vehicles of category "M2", a sign with the inscription "Entrance" is fixed above each door from the outside or the inscription "Entrance" is applied.
36. Above the windshield and (or) on the right side of the body along the direction of the vehicle, the full or short name of the carrier is indicated.
37. Inside the vehicle used for regular transportation of passengers and luggage, the following information is placed:
a) the name, address and telephone number of the carrier, the name of the driver, and if there is a conductor, also the name of the conductor;
b) the name, address and contact telephone numbers of the body responsible for control over the carriage of passengers and baggage;
c) seat numbers, except when the vehicle is used for regular transportation on tickets that do not indicate the seat number;
d) the cost of travel, hand luggage and baggage transportation;
e) seat indicators for passengers with children and disabled people, except when the vehicle is used for regular transportation on tickets, which indicate the seat number;
e) indicators of the locations of fire extinguishers;
g) indicators of the locations of the vehicle stop buttons;
h) emergency exit signs and rules for using such exits;
i) rules for using the vehicle or an extract from such rules.
38. In a vehicle with 2 or more doors through which passengers exit, with the exception of vehicles of category "M2", a sign with the inscription "Exit" is fixed above each door on the inside or the inscription "Exit" is applied.
39. Instead of the signs provided for in subparagraphs "e" - "h" of paragraph 37 of these Rules, the use of appropriate symbolic images (pictograms) is allowed.
40. In addition to the information specified in paragraph 37 of these Rules, other information related to the regular transportation of passengers and luggage may be placed inside the vehicle.
41. In order to conduct an inspection of compliance with the requirements for registration and equipment of vehicles provided for in paragraphs 37 and 38 of these Rules, the carrier is obliged to allow officials of the federal executive bodies authorized to carry out such an inspection into the vehicle.
42. The passage of passengers on regular transportation routes is carried out by tickets.
43. The ticket must contain mandatory details. Forms and mandatory details of tickets are presented in Appendix No. 1. Additional details are allowed on the ticket.
44. In the event that tariffs are applied on the regular transportation route that take into account the different level of service in the vehicle (the presence of air conditioning, a video recorder, a toilet, luggage racks, sun shades, individual lighting and ventilation, provision of food, newspapers, magazines, modern design and convenient placement seats, etc.), the carrier has the right to indicate on the ticket the details that determine the class of service. In this case, the carrier informs the passengers about the class of service in advance.
45. In the case of using tickets in which all or part of the details are indicated in electronic form, the carrier, when a passenger contacts him, is obliged to provide him with information about all the details of the ticket indicated in electronic form, including the expiration date of the ticket and the remaining the number of trips.
46. In the case of using tickets that are recognized as valid if there is a cancellation mark, the inscription "Without a cancellation mark is invalid" is placed on them.
47. If, in accordance with the legislation of the Russian Federation, personal data on passengers are subject to transfer to automated centralized databases of personal data on passengers, regular transportation is carried out using personalized tickets.
48. The ticket must contain explanations for details containing abbreviations, codes or symbols. If there is not enough space on the ticket, these explanations must be brought to the attention of passengers in any accessible form.
49. Sale of tickets for travel in urban and suburban communications is carried out:
a) in vehicles (conductors or drivers);
b) at specialized points and other places where tickets are sold outside vehicles.
50. Sale of tickets for intercity travel is carried out at the box office of bus stations or other points of sale of tickets, and in the absence of such points - by drivers or conductors directly when passengers board the vehicle before its departure from the stopping point.
51. Sale of tickets for travel in intercity traffic begins at least 10 days and ends 5 minutes before the departure of the vehicle.
52. The sale of a ticket may be refused if the capacity provided for by the design of the vehicle is exceeded, or transportation is carried out only with the provision of a seat in the absence of free seats. Control over compliance with capacity standards and the availability of seats is carried out by the conductor, and in the absence of a conductor - by the driver.
53. In case of termination of the trip in the provided vehicle due to its malfunction, accident or other reasons, passengers have the right to use the purchased ticket to travel in another vehicle specified by the carrier. The transfer of passengers to another vehicle is organized by the conductor or driver of the vehicle for which tickets were purchased.
54. It is allowed to carry items as part of hand luggage, regardless of the type of packaging.
55. Ensuring the integrity and safety of hand luggage is the responsibility of the passenger. It is prohibited to place hand luggage in the places intended for sitting, in the aisle between the seats, near the entrance or exit from the vehicle, including the emergency one.
56. Carry-on and baggage allowances, including free baggage, are established by the carrier, taking into account the requirements provided for in Article 22 of the Federal Law "Charter of Motor Transport and Urban Surface Electric Transport".
57. Carriage of cabin baggage, the quantity or size of which exceeds the established free baggage allowance, is carried out if there is a receipt for the carriage of cabin baggage.
58. The receipt for the carriage of hand luggage must contain the required details, which are presented in Appendix No. 2. Additional details may be placed on the receipt, taking into account the special conditions for the regular transportation of passengers and baggage.
59. Luggage handed over to the carrier shall be transported in the luggage compartment of the vehicle carrying the passenger, or separately from the passenger by a luggage car.
60. Loading and unloading of luggage carried in the luggage compartments of vehicles is carried out by the passenger.
61. Baggage is accepted for transportation without opening the container or packaging.
62. Fetid and dangerous (flammable, explosive, toxic, corrosive and other) substances, cold steel and firearms without covers and packaging, as well as things (objects) that pollute vehicles or clothes are not allowed for carriage as baggage and transportation as hand luggage passengers. It is allowed to carry animals and birds as hand luggage in cages with a solid bottom (baskets, boxes, containers, etc.), if the dimensions of these cages (baskets, boxes, containers, etc.) meet the requirements provided for in paragraph 56 of these Rules.
63. Tare and packaging must ensure the integrity and safety of baggage during the entire period of transportation.
64. Transportation of foodstuffs, including perishable products, in luggage compartments of vehicles and luggage cars without maintaining the temperature regime is carried out under the responsibility of the sender without declaring the value of this luggage.
65. Delivery of baggage to the carrier is issued by a baggage receipt.
66. The baggage receipt must contain the required details. Forms and mandatory details of baggage receipts are presented in Appendix No. 3. Additional details may be placed on the baggage receipt, taking into account the special conditions for the regular transportation of passengers and baggage.
67. A baggage tag is attached to each piece of baggage, a copy of which is issued to the passenger.
68. When checking in baggage with declared value for carriage, the declared value of the baggage, as well as the amount of the additional fee for accepting baggage with declared value for carriage, shall be indicated in the baggage receipt.
69. When checking in several pieces of baggage for transportation, the passenger has the right to indicate in the baggage receipt the declared value of each piece or the total amount of the declared value of all pieces.
70. Baggage is issued to the person who has presented the baggage receipt and the baggage tag. In case of loss of the baggage receipt or baggage tag, baggage may be issued to a person who proves his right to it by indicating in writing the exact characteristics of the items included in the baggage.
71. At the request of the passenger, baggage may be issued to him along the route, if the time of the vehicle’s parking at the stopping point where the passenger wishes to receive his baggage, and the conditions for loading the luggage compartment of the vehicle allow this to be done. At the same time, the passenger is obliged to warn the driver in advance of the desire to receive luggage along the route. In the case of issuing baggage to the passenger on the way, money for the untraveled distance is not returned.
72. Acceptance of baggage for transportation by a luggage car is made upon presentation of a ticket.
73. Baggage checked in for carriage by a baggage car must not impede loading and placement in the baggage car, or cause damage to the baggage of other passengers.
74. Baggage, the packaging of which has flaws that do not cause fear of loss or damage, may be accepted for carriage by a luggage car, indicating these flaws in the transportation documents.
75. Luggage delivered by a luggage car is issued at the point of destination no later than the day the passenger arrives at this point in accordance with the contract for the carriage of the passenger.
76. For the storage of baggage not claimed at its destination for more than a day from the date of its delivery by a luggage car (incomplete days are considered full), a fee is charged in the amount established by the carrier. If the luggage arrived at the destination before the passenger, no fee for storage of such luggage from the day of its delivery until the day following the day of the passenger's arrival is charged.
77. If loss, shortage of pieces or damage (spoilage) of baggage is detected, the carrier, at the request of the person who presented the baggage receipt and baggage tag, draws up a commercial act in 2 copies, one of which is handed over to the specified person for filing a claim with the carrier.
78. If the baggage, for the loss or shortage of which the carrier paid the appropriate compensation, is subsequently found, this baggage is returned to the bearer of the commercial act, subject to the return of the money previously paid to him for the loss or shortage of this baggage.
79. Refunds for travel, baggage transportation and hand luggage are made at the ticket sales point where the passenger purchased the ticket, as well as at other ticket sales points specified by the carrier.
80. Money is issued to the passenger against his receipt in the statements for the acceptance of tickets, baggage receipts and receipts for the carriage of hand luggage, which indicate the date and number of the route of regular transportation, the number and cost of the ticket, baggage receipt and receipt for the carriage of hand luggage.
81. The redemption of a ticket, a baggage receipt and a receipt for the carriage of hand luggage is confirmed by the signature of the cashier of the ticket sales point.
82. The availability of tickets, baggage receipts and receipts for the carriage of hand luggage by passengers is controlled by officials, authorized carriers, as well as other persons who are entrusted with such control in accordance with federal laws or laws of the constituent entities of the Russian Federation (hereinafter referred to as the controller).
83. A person without a ticket is:
a) found during a check in a vehicle without a ticket;
b) presenting a ticket without a mark of cancellation, if cancellation of the ticket is mandatory;
c) presenting a fake ticket;
d) presenting a ticket, the validity of which has expired or in which the surname and number of the identity document are indicated, which do not correspond to the surname and number indicated in the identity document presented by this person;
e) presenting a previously used ticket;
f) presenting a ticket intended for a person who has been granted an advantage in paying for the fare, and who does not have a document confirming the right to provide the said advantage.
84. A person who is a stowaway pays for travel from the point of landing to the point of destination in the manner prescribed by the carrier. If the said person declares a desire to leave the vehicle, the fare to the point where such person leaves the vehicle is subject to payment. If it is not possible to determine the point of departure, the fare is calculated from the starting point of departure of the vehicle.
85. A ticket intended for a person who has been granted an advantage in paying for travel, if a document confirming the right to this advantage is not provided, is withdrawn. Withdrawal of a ticket is documented by an act, the first copy of which is handed over to the person who presented the said ticket.
86. In the case of transportation of children traveling with a passenger, controllers have the right to require such a passenger to present documents confirming the age of the child (birth certificate or passport of the parents with a record of the birth of the child).
87. In the event that baggage or carry-on baggage is found in the vehicle, the carriage or carriage of which is subject to payment and for which a baggage receipt or a receipt for the carriage of hand baggage is not issued, the owner of this baggage or this carry-on baggage is obliged to pay for their transportation from the point of boarding to the point of destination in the manner prescribed by the carrier. If the owner of the said baggage or the said carry-on baggage declares a desire to leave the vehicle, the carriage of the baggage or the carriage of hand baggage to the point where this owner leaves the vehicle is subject to payment. If it is not possible to determine the pick-up point, the cost of carriage of baggage or carry-on baggage is calculated from the starting point of departure of the vehicle.
88. Payment of the cost of travel, carriage of baggage and carriage of hand luggage, provided for in paragraphs 84 and 87 of these Rules, does not exempt from paying fines for ticketless travel, carriage of baggage without payment and carriage of hand luggage in excess of the established free baggage allowance established by the Code of the Russian Federation on Administrative offenses and laws of subjects of the Russian Federation.