What time does the train arrive? What time do trains depart in Russia? As stated in Russia earlier

Indicate the route and date. In response, we will find information from Russian Railways about the availability of tickets and their cost. Choose the appropriate train and place. Pay for your ticket using one of the suggested methods. Payment information will be instantly transmitted to Russian Railways and your ticket will be issued.

How to return a purchased train ticket?

Is it possible to pay for a ticket by card? Is it safe?

Yes, sure. Payment occurs through the payment gateway of the Gateline.net processing center. All data is transmitted over a secure channel.The Gateline.net gateway was developed in accordance with the requirements of the international security standard PCI DSS. The gateway software has successfully passed the audit according to version 3.1.The Gateline.net system allows you to accept payments with Visa and MasterCard cards, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.The Gateline.net payment form is optimized for various browsers and platforms, including mobile devices.Almost all railway agencies on the Internet work through this gateway.

What is an electronic ticket and electronic registration?

Purchasing an electronic ticket on the website is a modern and fast way to issue a travel document without the participation of a cashier or operator.When purchasing an electronic train ticket, seats are redeemed immediately at the time of payment.After payment, to board the train you need to either register electronically or print a ticket at the station.Electronic registration Not available for all orders. If registration is available, you can complete it by clicking on the appropriate button on our website. You will see this button immediately after payment. You will then need your original ID and a printout of your boarding pass to board the train. Some conductors do not require a printout, but it is better not to risk it.Print e-ticket You can do so at any time before the train departs at the ticket office at the station or at the self-registration terminal. To do this, you need a 14-digit order code (you will receive it via SMS after payment) and an original ID.

How to return a purchased train ticket?

Is it possible to pay for a ticket by card? Is it safe?

What is an electronic ticket and electronic registration?

If email service is available. registration for trains running between Russia and Latvia, Russia and Belarus, Russia and Ukraine, registration of boarding passes at ticket offices and self-service terminals is not carried out less than 1 hour before the train departs from the initial station of the route.

Issuance of cash-free electronic tickets for the travel of children under 5 years of age without occupying a separate seat, accompanied by adults, from stations located on the territory of Ukraine, not produced on the site. ATTENTION! From March 1, 2015, a passport of a citizen of the Russian Federation and a birth certificate are no longer valid for entry, transit, stay and movement within the territory of Ukraine; a foreign passport is required.

If the checkpoint has not been completed or is not possible, then you must obtain a boarding pass on a form at ticket offices or self-service terminals of Russian Railways JSC. ONLY in the Russian Federation.

Dear passengers! Before traveling on an international route, we ask you to carefully study the passport, administrative (including visa) and customs rules both for yourself and for your hand luggage and baggage. The carrier does not have the right to control compliance with these rules and is not responsible for failure to comply with these rules by passengers. For detailed information on the procedure for crossing the borders of the Russian Federation and foreign countries, we recommend that you contact the migration, border or customs authorities of the country of destination and each of the countries of passage located along the train route.

The choice of seats on trains on the Finland – Russia route is temporarily unavailable when issuing an electronic ticket from Finland.
If you don’t see any trains, uncheck “Only with tickets” and click the “Schedule” button.
To see the cost of a trip, you must select one of the proposed train options, then specify the carriage and seat and enter the passenger’s personal data. After this, the ticket price and other additional data will be displayed.

Purchasing electronic tickets for commuter trains without specifying seats is currently only possible for trains following the routes of the Yaroslavl direction: Moscow - Pushkino - Bolshevo and the Sochi region: Sochi - Rosa Khutor - Tuapse - Imereti resort - Sochi Airport - Lazarevskaya.

from populated areas of Crimea from 4 to 24 hours;
to populated areas of Crimea from 30 minutes to 24 hours.

“Single tickets” to Crimea and back are issued at the next transfer time from train to bus:

from populated areas of Crimea from 4 to 24 hours;
to populated areas of Crimea from 30 minutes to 24 hours.

Trains marked with the "Excellent payment" icon have a deferred payment service.

If a price range is indicated for the selected carriage, then the cost varies depending on the type of seat (upper side - upper - lower), and for Lux and SV carriages of the Strizh train - depending on the number of passengers in the compartment (1 or 2).

The fare on Sapsan trains, on Lastochka trains numbered 700 by the DOSS carrier (Russian Railways OJSC), as well as on trains with the "DC" badge, changes automatically depending on demand and the date of departure and is not a public offer.

Information on the application of special tariffs (Senior, Junior, road map).

Before issuing travel documents, at the stage of filling out the data, make sure that you have selected the required tariff plan!

At the "Passenger details and payment" step, a seat is reserved and the actual fare is displayed.

How to buy a train ticket?
- Indicate the route and date. In response, we will find information from Russian Railways about the availability of tickets and their cost.
- Choose the appropriate train and place.
- Pay for your ticket using one of the suggested methods.
- Payment information will be instantly transmitted to Russian Railways and your ticket will be issued.
How to return a purchased train ticket?
Is it possible to pay for a ticket by card? Is it safe?

Yes, sure. Payment occurs through the payment gateway of the Gateline.net processing center. All data is transmitted over a secure channel.

The Gateline.net gateway was developed in accordance with the requirements of the international security standard PCI DSS. The gateway software has successfully passed the audit according to version 3.1.

The Gateline.net system allows you to accept payments with Visa and MasterCard cards, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.

The Gateline.net payment form is optimized for various browsers and platforms, including mobile devices.

Almost all railway agencies on the Internet work through this gateway.
What is an electronic ticket and electronic registration?

Purchasing an electronic ticket on the website is a modern and fast way to issue a travel document without the participation of a cashier or operator.

When purchasing an electronic train ticket, seats are redeemed immediately at the time of payment.

After payment, to board the train you need:
- or complete electronic registration;
- or print your ticket at the station.
Electronic registration Not available for all orders. If registration is available, you can complete it by clicking on the appropriate button on our website. You will see this button immediately after payment. You will then need your original ID and a printout of your boarding pass to board the train. Some conductors do not require a printout, but it is better not to risk it.

Which, however, has already been discussed in various communities.

The Russian Railways holding will change the procedure for displaying arrival and departure times on travel documents for long-distance and suburban trains. From August 1, 2018, only local time will be indicated on train tickets, which corresponds to the time zone of departure of the passenger, Russian Railways reported.

Currently, the forms record the Moscow time of arrival and departure, as well as local time.
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“For the convenience of passengers, the arrival and departure times will be indicated on travel documents, specifying how many hours they differ from Moscow. Information about local arrival and departure times will also be displayed on information boards on trains, on platform signs and station electronic clocks,” the statement said.

That is, in essence, from August 1, 2018, the centuries-old tradition of Moscow time on Russian Railways becomes a thing of the past. No, of course, all dispatching, work schedules and schedules will remain on the same Moscow time, but all this will no longer be visible to the ordinary passenger. It will be like in aviation, where dispatch is carried out according to UTC, but few passengers know about it.

Why did Russian Railways abandon this tradition? There are, in my opinion, three main reasons.

Reason #1. Formal.

There is a decree of the Government of the Russian Federation dated 01/08/1992 N 23 (as amended on 08/31/2011) “On the procedure for calculating time on the territory of the Russian Federation”, paragraph 5 of which reads:

"...the movement of railway, water and intercity road transport open for public use, as well as the operation of intercity telephone and telegraph communications on the territory of the Russian Federation is carried out according to Moscow time. Air transport movements are carried out according to universal coordinated time. Informing the population about the operation of transport and communications is carried out according to the time established in the given area."

That is, there is a government decree that must be followed. This is the law. The only strange thing is that, as it turned out, Russian Railways ignored him for more than 25 years... However, in Russia there are a lot of strange things with the laws...

Reason #2. Fight for the client.

Many will say: “Where is the struggle here, the passenger needs speed and comfort, but it doesn’t matter what time is on the schedule.” For regular passengers, yes, they are accustomed to this feature of Russian Railways and almost never get confused. But those who rarely use the railway may not know about Moscow time on the schedule. Having made a mistake once, he, of course, will receive a negative reaction, and the likelihood that he will use the railway next time becomes lower.
But these small bricks make up the overall prestige of the railway.

It’s not for nothing that most suburban companies, for which passenger transportation is not a small side activity, but their main income, switched to local time in their schedules back in the early 2000s. Moreover, they even show a dependence: the better things are with suburban transportation in the region, the sooner they switched the schedule to local time. And vice versa, in regions where local authorities and Russian Railways have long since neglected the suburbs, Moscow time is still preserved in the schedule of the remaining trains. These are, for example, the Trans-Baikal Territory and the Chelyabinsk Region. Is that the Sverdlovsk region is some exception here: the suburbs are gradually developing, in particular, accelerated flights to neighboring cities have appeared (Nizhny Tagil, Kamensk-Uralsky, etc.), but their schedule is still based on Moscow time.

Seyatel station (Novosibirsk), schedule. Long-distance trains - according to Moscow time, suburban ones - according to local time (MSK+4).

Display board at the suburban station of Chelyabinsk. Moscow time and 0 (zero) electric trains in the next few hours...

I would also note that Russian Railways is now trying to follow the path of Europe and develop multimodal transportation based on the connection of different modes of transport (train + electric train, train + bus, train + plane, etc.). When buses, commuter trains, and aviation schedules are written at one time, and long-distance trains at another, it is not very convenient for passengers to perceive this; errors are possible due to incorrect determination of the time zone at the connecting point, or during recalculation.

Reason #3 (push). Change of time zones in the Volga region and the World Cup.

In 2016, several regions of the Volga region changed their time zone, moving from Moscow time (on which they lived for 25 - 30 years) an hour forward. They certainly received a more comfortable lighting regime, but many residents were unprepared for the difference with Moscow. Since they have been accustomed to living in the same time zone with the capital for a long time, some people have atrophied the “firmware” in their heads with the perception and processing of 2 or more time zones. Converting from local time to Moscow time and back turned out to be too difficult a task for such people, and they began to write indignant letters to Russian Railways. The latter met them halfway and in the middle of last year introduced double time on railway tickets (I’m talking about this), and now, apparently, they are completing the reform.

There is also a version that the reform was carried out because of the World Cup, so that foreign guests would not get confused. But the timing doesn’t add up here. The date announced by Russian Railways for transferring schedules to local time is August 1, 2018, and the championship will last from June 15 to July 15, 2018. However, it is possible that in the cities hosting the 2018 World Cup, the schedule reform will be carried out a couple of months earlier. Let's see...

But won’t the abandonment of the unified Moscow time in schedules create more problems and inconveniences?

Such statements in connection with this reform are already being heard and sometimes quite actively. I'll look at the most common ones:

1. Local time in schedules in a country with more than 10 time zones can lead to desynchronization of railway operations and, as a result, failures, emergencies and crashes.

This is all either a misunderstanding of the principles of operation of the railway, or deliberate speculation. The entire internal “kitchen” of the railway has always worked and will continue to work according to a single time, so there will be no desynchronization. What is displayed for passengers does not affect internal dispatching in any way, neither in commuter transportation, nor in aviation (where information in local time has been carried out for quite a long time) so far not a single crash has been recorded for this reason.

2. A train is not a plane, it has intermediate stops in different time zones, passengers will get confused along the way without a single time.

Here it is worth examining the situation in more detail. First of all, you should answer the question, How many passengers cross time zones at least once during their trip??
At first, I honestly tried to find statistics on passenger flows by destination in order to calculate the number of passengers across time zone boundaries, but in vain. Therefore, only the most general figures. According to the Russian Railways countdown for 2016 (see here), 101.4 million passengers used long-distance trains (of which 9.2 were in high-speed traffic). The passenger turnover of long-distance trains amounted to 93.5 billion passenger-kilometers (of which 4.6 were in high-speed traffic). High-speed traffic in Russia is available only in one time zone, so we are obviously not interested in, if we discard it and divide passenger turnover by passenger flow, it turns out that the average trip length is 964 kilometers.
Now look at the map or reference book: the average distance between the boundaries of time zones when moving along the Trans-Siberian Railway is 1200 - 1800 km. The only exceptions are the Samara (MSK+1) and Omsk (MSK+3) time zones, which are about 170 and 330 km, respectively, but these are very small regions in terms of population. That is, it turns out that the average passenger does not even reach the time zone border. Why does a passenger need Moscow time on a trip if he is traveling from Khabarovsk to Vladivostok, from Taishet to Irkutsk, from Novosibirsk to Krasnoyarsk or from Perm to Tyumen? It is definitely more convenient for such a passenger to see local time in the schedule.

photo by Andrey Yablonsky

Even if a passenger crosses one time zone during a trip, it is unlikely that it is more convenient for him to use Moscow time for this; it is easier to change the clock once - and that’s it. And only for those who travel through 2 zones or more, it may be more convenient to navigate the trip using the unified Moscow time than to remember where the boundaries of time zones are and change the clock according to them each time. But are there many such passengers? According to my observations, even on long-distance Trans-Siberian trains like No. 99/100 Moscow - Vladivostok there are less than half of them. And on other routes there are simply no such ones a priori, because almost nowhere else there is more than one time limit on the route. That is, the real share of such passengers, I think, is on the order of a percentage. Agree, it is illogical to do what is convenient for a very small, highly specialized group (which, moreover, will only shrink in the future as aviation develops), to the detriment of the rest.

3. Yes, they are toiling around with nonsense, everyone has long been accustomed to it and no one gets confused. Unless “victims of the Unified State Exam” cannot add/subtract a few hours for conversion from Moscow to local and vice versa.

Well, first of all, the “Unified State Exam victims” are people too, and Russian Railways, as passengers, are also important. And secondly, it’s a myth that no one gets confused. At a minimum, those who rarely use railways, as well as residents of the Moscow time zone who find themselves outside it for the first time, often make mistakes; these categories are simply not aware of this feature of Russian Railways.
But sometimes even experienced people make mistakes. Yes, due to absent-mindedness, inattention, accident, but nevertheless it happens. For example, one of my friends, planning a transfer from a train to an electric train, incorrectly determined the time zone at the transfer point (it had changed a couple of months before, but she did not know). As a result, when the train arrived, the train had already left. This is how the error disrupted the trip a little. If only local time had been on the train schedule, such an error would not have happened.
Another friend of mine bought a ticket for a train leaving in the middle of the night. He correctly converted from Moscow time to local time, but did not take into account that the ticket had to be bought for “yesterday’s” date (when in Novosibirsk it is 2:50, in Moscow it is still “yesterday”). I discovered this error only upon boarding (when it turned out that his seat was occupied). Since the trip was planned for a specific event, it partially lost its meaning... Yes, in a way, of course, it’s my own fault, I need to be more careful, but nevertheless, many people have difficulties because of this.

4. Now, when crossing the border, conductors will have to reset the time on the display inside the cars each time. Extra troubles will probably sometimes be forgotten.

Perhaps this is the only one real problem. But, firstly, there is still no need to dramatize, when moving from west to east, on average, the hour boundaries go through 21 hours (I counted for the fastest train No. 1/2 "Russia"). Additional fuss almost once a day for a couple of minutes obviously will not overload the conductor with work. Yes, at first they will probably make mistakes and forget, but I think after 2-3 flights they will get used to it and will do it automatically.
Well, in the future, of course, we need to make this function automatic, with synchronization via GPS-Glonass.

5. What about those places where the railway runs along the time line and “jumps” to one time zone and then to another several times over a short distance?

There are only a few such places throughout Russia (for example, the Agryz - Naberezhnye Chelny section) and there is no intensive passenger traffic anywhere through them, mostly only local. I think for such lines you need to decide on an individual basis, for example, indicate both time zones in schedules.

That's all. I hope I have convinced you that the planned reform is really reasonable and that it will become a little more convenient for most passengers. Yes, of course, it’s a little sad and a pity for the age-old tradition, which was even sung by some foreigners traveling around Russia, but the railway needs to develop. In the meantime, take photographs of Moscow time on station clocks and displays, as well as in timetables in long-distance trains - soon this will be history.

What time does the train arrive? What time do trains depart in Russia? As stated in Russia earlier