How to spend bonus miles S7. How to exchange S7 award miles for a ticket How to register tickets for miles in s7
Large banks and airlines are fighting for the attention of the consumer, enticing him with various gingerbread. From literal sweets to other freebies, they try to win you over and s7 is no exception. So, there are special s7 miles, identical to the bonus programs that almost every major bank has at its disposal. But in their acquisition and use, there are some features that can mislead an unprepared user.
The company itself is a member of the Oneworld international alliance, and what it is and what advantages it brings for you, we will describe below. It already includes over 15 various airlines, but, in addition to them, c7 has other counterparties around the world, most of them travel agencies.
When paying for the services of the company itself or its counterparty, you receive a small percentage deduction - bonuses, which, in fact, are a cashback from each operation performed by the user. It can be combined with bonus cards and get even more benefits, but such credit cards have their drawbacks. Let's figure out what kind of bonus program it is and how to get the most out of it.
Free airfare by s7
Allows you to get a free air ticket by paying the full cost of the ticket at the expense of cashback. However, this is not the only use of the accumulated funds. And here there is a small nuance, because you can pay only 99 percent of the ticket price using miles, the rest will be deducted from your card.
oneworld + emirates ticket
But why do you need a bonus program that will limit you to a single airline, if you can get a card at a bank, with the ability to spend bonuses as you wish?
First, mileage deductions come at much higher rates than you'll find with c7 competitors. Secondly, you can spend bonuses in all airlines and counterparties of the Oneworld program. These are flights to more than 100 countries of the world, as well as 14 other airlines that can be used as a transfer point.
As a result, you get the opportunity to accumulate and use points all over the world and on any air flight. Thus, you can pay for air travel not only in OneWorld, but also the Emirates program, which allows you to travel almost all over the world.
Upgrade from economy class to business
Surely, many people do not like to fly economy class for many reasons, but they have to do it because paying a few thousand extra for business class seems like a waste of money. However, you can give away part of the bonuses received from flights, namely 6.5 thousand, and increase the class indicated on the ticket. This allows, having flown on vacation and bought tickets back, to fly home already in comfort.
Especially this feature of the program will be convenient for those who need to travel frequently at the expense of the employer, who pays only for the economy class.
Such a system greatly simplifies the life of customers, because the ability not only to buy air tickets, but also to pay for services within the airline, allows you to literally immediately try out the program.
The higher the class of the ticket you buy, the more status bonuses you will receive for purchasing it. But miles are calculated as 10-15 percent of the purchase amount, and are equivalent to 1 ruble in value. That is, all your miles can be conditionally converted into rubles, and in this case, the operations performed with their help will be much easier to calculate and control.
In addition, you can spend bonuses on any actions within the airline and the airport, which allows you not only to pay for your food on the flight, but also to improve flight conditions.
Transfer miles to a friend and charity
However, if for some reason you don’t need bonuses or the employer takes all the expenses on himself without any questions, then the received miles can be transferred to another card and to a friend. And for those who are worried about the prosperity of other people and want to do a good deed, it is proposed to transfer cashback to a charitable organization, because it is still money in a sense.
You should not treat miles as something ephemeral and incomprehensible, because these are literally the same rubles as on your debit card. They are simply presented in the form of other units through which the airline provides cashback from the amount of your expenses.
Miles expire when the client is inactive for a long time, but they can always be transferred to a friend's bonus card. And if this function is not required, then you can simply donate the saved money to charity, thereby giving it to those for whom even a couple of hundred rubles will be a gift. All this allows the client to somehow dispose of the funds received so that they do not burn out without a purpose.
C7 itself cooperates with dozens of charitable foundations, including the Red Cross. Therefore, if you go deep into the topic of charity, then in the comments to the translation you can choose what exactly the money should be spent on. It is worth noting that the funds themselves are not delivered to charitable organizations, but only the purchases made on them. This allows both customers and the airline itself to be sure that the money will not be stolen and will not be used for unnecessary things.
Additional features of S7 Priority
When enough bonuses accumulate, you can either spend in one of the partner companies. c7 cooperates, among other things, with services for booking accommodation, as well as car rental, so free air travel is not the only thing you can count on. The bonuses themselves are of two types:
- Status. They affect your conditional level, and the higher it is, the better service and flight conditions will be provided to the client. Naturally, highest level affects the percentage of bonus deductions under the miles program.
- Miles. The cashback itself, which allows you to spend coins equivalent to 1 ruble in any services related to the airline. There is only a small nuance - you cannot pay the full cost of the goods or the flight with the help of bonuses, as this will interfere with the conclusion of the sales contract. Therefore, only 99 percent of the value of your purchase can be paid with miles, and the rest will need to be laid out from your wallet.
Status points increase your priority as a company customer. The higher it is, the better service is offered to the client. Milli can also be used to extend if you do not use S7 services for a long time, or increase it for a short period in order to experience all the delights of a full-fledged business class in one or two flights and understand whether you need it or not.
If you don't know how to spend your s7 miles because you don't have enough of them to use for your flight, then the good news is that you have the opportunity to buy the missing amount of bonuses.
You can purchase 15,000 points per year. They are sold in packs of five hundred pieces, the price of the pack is 500 rubles. The status of the participant cannot change, that is, it will not become gold instead of green. But it will be possible to take the necessary ticket for miles.
How to buy s7 miles? To do this, you need to call the toll-free number of the s7 hotline. Tell the operator how many points you are going to purchase, answer a few questions. To log in to the system, you will need to tell the details of your bank card and make a purchase. The purchase will be credited to your account instantly, so you can also buy a ticket right away.
When figuring out how to sell s7 miles, keep in mind that this feature is not actually provided by the company. But there are two options that are very reminiscent of a sale.
- If you want to sell your bonuses, then you really just have to buy a ticket for them for the person who is ready to buy your miles. Of course, he will thank you, but the price of the service will be negotiated between you and the buyer. In this case, you need to be careful not to become a victim of a scam.
- The second way is quite official - mile transfer. If your relatives have bonuses, but they do not need to fly, then you can transfer their miles to your account by phone. This operation is not free. For five hundred points transferred, the company will deduct 250 rubles from you. Thus, you can transfer no more than 15,000 other people's bonuses. Of course, the consent of relatives is also needed for this.
All the nuances can be found out from the operator by calling the company's hotline.
S7 Airlines began selling additional paid services for miles: now S7 Priority program members can spend miles on choosing a regular or comfortable (Extra Space) seat, as well as additional baggage. Other Russian airlines do not have such an opportunity: additional services are sold only for money, however, this practice is common, for example, among airlines of the oneworld alliance, which includes S7. So here are the details:
The cost of choosing a regular seat is 1,000 miles, and seats superior comfort- 2500 miles. One piece of baggage costs 5,000 miles. How much is it in money? It's very simple: for money, choosing a seat costs 350 rubles on the site and 500 rubles at the airport, Extra Space - 1000 rubles, and excess baggage, depending on the direction, 2000-3000 at the airport or 1600-2400 rubles on the site, respectively.
That is, one mile is equivalent to about 32-36 kopecks, for paying for luggage on long flights, its “face value” reaches 48 kopecks. This is close to the cost of S7 Airlines miles on the "black market": officially, the airline does not allow the sale of miles and, upon detection of such actions, cancels membership in the bonus program, but allows. However, the cost of transferring miles is 75 kopecks per mile, which makes their transfer for the purchase of additional services meaningless. It makes even less sense to buy miles: in this case, one mile costs from 1.30 to 2 rubles.
But it makes sense to spend bank miles on additional services: they are not qualifying, that is, giving the opportunity to get a status, and in some cases you can get them in fairly large quantities by “scrolling” money through. However, with high turnover on a number of S7 cards, it gives you a silver status for free, and with it you can choose extra-comfort seats and take one piece of luggage for free - including on no-baggage fares.
Interestingly, if the listed services are bought for money, this brings additional miles - from 50 to 400, depending on the cost of the service (or from 1000 miles for a paid upgrade to business class). In addition, you can get 50 miles for free for online registration.
You can buy seat selection or S7 baggage with miles during check-in, both at the counter and on the website. At the same time, you must have at least one S7 Airlines flight (according to the fare involved in mileage accrual) in the current or previous year. Miles will be deducted from the account at the time of service registration automatically. Miles from other oneworld airlines cannot be redeemed.
The purchase of additional services for miles is intended for those who fly not so much to save up for a miles ticket or do not need it, because they still fly on business trips at public expense. “The new opportunities will allow passengers to see the benefits of participating in the S7 Priority loyalty program faster. Even if there are not enough miles accumulated to issue award ticket, you can already use miles and get additional services, making your trip even more comfortable. Participation in the loyalty program is beneficial even for those members who have only 1,000 miles on their account,” says Natalya Nikolaeva, S7 Priority Loyalty Program Development Director.
Under a similar sauce, she recently modernized her bonus program airline Utair: in it, not save up to full. However, additional services can still be paid only in cash.
I want to tell you one very interesting and exciting story.
How I bought air tickets from s7.
So, I'll start with the fact that I previously preferred to use the services of this particular company. The service was no worse and no better than others, but the fleet consisted only of European aircraft. It pleased. When buying tickets via the Internet, sometimes there were difficulties, but previously they were always solved.
More than a year ago, I decided to join the s7-priority program and started earning miles. The moment has come when the number of miles was enough to buy a ticket. From this moment on, an exciting show begins.
It is impossible to find instructions, a link, and any mention of the possibility of buying a ticket for miles on the s7.ru website. There is a "spend miles" page containing textual information that they can be spent.
After spending 10 minutes searching, using all the options of search queries on the s7 website and Google, having studied the faq section and not finding anything, I called the call center.
After waiting 10 minutes and explaining the situation to the specialist, I received an offer to record the call center phone number s7 priority. He asked me to connect with a new call center. After waiting another ten minutes and talking about my problem, I received a question verbatim: "Have you ever been to our site?!" After some time, they nevertheless helped me and oriented me: we buy tickets for miles on the "Order an award" page.
OK. No problem. Already at this stage, suspecting something was wrong, I asked the specialist in detail about my further actions.
Gentlemen, sit back and listen :-) you will not find this information anywhere on the Internet.
Steps on how to buy a ticket for miles with s7:
1. Enter the interface for buying tickets to the s7 website in the usual way
2. Find the flights you need
3. Call the call center (here it is very useful to write down the direct phone number of the call center. :))
4. Find out if there are tickets under the s7 priority program for the flights you need. If they are not, it is better not to hang up :)
5. Next, go to the site in the section S7 priority to the page "Order a premium"
6. On the page, enter everything manually about the route and the passenger (are you tired yet? Everything is just beginning :))
7. Within 24 hours you will receive a mail containing your details and the cost of the ticket to be paid. Yes! You heard right :) According to experts, this is the cost of airport taxes. In my case, the amount of 1980 rubles was written in the letter. OK. The letter also includes an offer to choose a payment method. There are few options: Call the service center and announce the details of your bank card, or pay the payment in the Svyaznoy salon or at the Qiwi terminal.
I decided not to tempt fate with voicing details over the phone. This method of payment caused me concern.
8. Send an email back with a payment option. Wait for a response with the payment ID.
9. We are trying to pay for tickets through the qiwi wallet website. S7 --> booking payment. Result: System error.
10. We call technical support. We find out that payment via the qiwi Internet service is impossible. Only through the terminal.
11. We go to Svyaznoy. The employee of the Svyaznoy at the checkout is trying to make a payment. Function S7--> booking payment. Result: no connection with the provider. I ask the employee to read the letter. He searches for a long time at the checkout for an opportunity to pay. Booking ID and payment ID contains letters. All Qiwi services support the introduction of only digital identifiers. In the end, he finds an interface where you can enter a payment identifier and announces the cost of the payment 880 rubles. The system interface does not issue any more details. We compare together the cost of the payment from my letter (1980 rubles) and decide that it is not worth paying.
12. I go to the S7 office. 1st Tverskaya-Yamskaya, 28. There are no signs, banners with a combination of the cherished S and 7 on the house.
13. I am looking for an office phone number on the site - they explain to me that I need to find a store selling kitchen utensils, go through the store hall to the second floor. The s7 office is one of 5 tables from different airlines in a small shabby room.
14. I start communication with an employee of the company s7. The employee genuinely wants to help me. In her system, it can be seen that the cost of a ticket is 880 rubles. But the letter says something else. This embarrasses her, and we call the call center. In the call center they explain to us that they cannot accept payment to the s7 office, because this ticket of the s7 company is a priority.
I have a strong feeling that someone does not understand something. I insist on making a payment. To which an s7 employee who sincerely wants to help me explains to me that s7 airlines is a large holding. She has an s7-tickets company that sells tickets, she has an s7 priority, and there is also a company that transports animals. And "s7 tickets" can not deal with the transportation of animals, and tickets of the company "s7 priority". OK.
15. I go to the messenger to try my luck. I hope for a miracle. Alas. Attempts by Svyaznoy sellers to accept payment fail. ISP connection error.
16. In another office of the Messenger, the situation repeats itself.
17. Last attempt - Qiwi street terminal: Pay for tickets --> Air carriers --> S7 --> I enter a phone number (the call center confirmed this method of payment). 3-minute wait and transition to the main page of the service. I make 3 attempts. All end badly.
The curtain.
I want to believe that our wonderful airline has problems only in this process.
Results: 5 hours of wasted time, no tickets purchased.
I'm afraid to use the second payment option - it would be very reckless on my part to dictate the details of a credit card to someone from THIS company by phone.