Turkish Airlines (Turkish Airlines). Turkish Airlines (Turkish Airlines) Turkish Airlines find out the ticket number by last name

In this article I want to clearly look at registration for Turkish Airlines aircraft. I recommend that you go through this process via the Internet, without any queues and in a relaxed atmosphere. This will not only save time at the airport, but also be one of the first to choose your favorite seats on the plane, which is very important, especially on long flights.

It is worth noting that, unfortunately, online check-in for a flight is not available at all airports. So, for example, when flying out of Sarajevo, I was not able to take advantage of this opportunity. In other cases, she helped me a lot: you don’t have to rush and don’t stand in line. This option can also be considered irreplaceable if you do not have checked luggage, but only hand luggage. Then, upon arrival at the airport, you need to immediately go to the check-in and security counter.

Okay, let’s leave the theory aside for later, let’s look at everything using a specific example.

1. Online check-in for regular Turkish Airlines flights begins 24 hours before departure. This is very convenient; you register at home, even if you then have to go to the airport by train or bus across the country. Slowly, in a calm environment, and not rushing around the nearest cafes in search of WiFi.

Attention! If the flight consists of several flights, check-in will become available 24 hours before the departure of the last one!

To begin the registration procedure, go to the TK website, where you will be asked to indicate the electronic ticket number ( E-Ticket Number) or PNR code ( Booking Reference), as well as name ( First Name) and last name ( Last Name) passenger, then click Next >> ( Continue).

In this case, pay attention to the “ To start online check-in only for mentioned passenger please click.“. This is a function for those who have several people on their ticket and want to complete the check-in procedure only for the passenger whose first and last name you just entered. By default, the checkbox is not checked, and in most cases we do not need it.

Please keep your booking reference and e-ticket number confidential for your own security – Please keep your e-ticket number confidential. for your own safety.

2. If you entered all the data in the first step correctly, you will be directed to the next page. It is used to select a flight for check-in, indicate the bonus account number of Turkish Airlines or another airline member of Star Allians ( Frequent Flyer Card Number) and your nationality ( Nationality). Please note that the Turkey Card ID field ( Republic of Turkey ID Number) can only be completed by citizens of the Republic of Turkey. Then click the Next button.

Please note that flights for which check-in functionality is already available are marked as Available to Check-in.

3. A new inscription will appear at the bottom. You need to check the corresponding box in the green box indicating that you agree with their rules and click again Continue.

I accept the above conditions and would like to continue check-in –I agree to the airline's rules and would like to continue checking in online.

4. We have reached the step where you need to specify a seat for yourself and the other passengers. You can read about which seat is best to choose on the plane in a separate article.

As you can see, we have a diagram of the plane and a schematic representation of all the passenger seats in our class. White, empty squares are free spaces, and we can choose them. We select, click on them with the mouse and the corresponding place will appear opposite your last name. After this procedure, click next. If the flight has connections, you will be asked to select seats on other planes. Do it.

Once we have secured our seat on all segments of the flight, we can move on to the next page.

5. This concludes our registration. At this step, you can still go back and change seats, but not until your boarding passes are printed.

So now you need to print ( Print) all boarding passes ( Boarding Pass) in the corresponding column. You will need to come directly to the flight with these sheets. Try not to crumple it, as I did, putting it in my trouser pocket; at the Donetsk airport during security, the scanner only read the security code from the boarding pass 5 times, I had to be nervous.

Please note that without a Boarding Pass you will not be able to board the plane! Please don't lose these papers. To be on the safe side, I recommend printing out several copies and placing them in different places, plus taking one with you on a flash drive in electronic form (I recommend studying this in my article on documents on a trip).

6. Printing your boarding pass is done in this way: after clicking on the Print button for the corresponding flight, a pop-up window will pop up (make sure that they are not blocked by your browser!)

Click here Please click here to print the boarding pass to send to the printer for printing, and be sure to save it on the computer with the item Please click here to download the boarding pass. We repeat for each landing flight.

If the passengers have made the ticket payment via internet or call center, main credit card is required to be presentes during the boarding time – If a passenger purchased a ticket online or by telephone, they will be required to provide their credit card used for payment as proof of its physical presence at the time of boarding. I’ve never seen it in practice, but just in case, I don’t buy through a virtual credit card, but only pay with a physical one.

7. That's all, actually! Congratulations and have a safe flight!

Any questions? Ask in the comments!

Answers to frequently asked questions

What to do with your luggage?

If you have checked baggage, you will have to check it. As a rule, to do this you need to stand in line with those who are checking in for the flight (even if you have boarding passes). And only some airports have a separate counter and even a self-service baggage check-in machine for such passengers. If you only have hand luggage, go straight to boarding.

I checked in for the flight, but I can’t print out the boarding passes; instead of the print item, there is Info.

There are a number of reasons why the service does not allow you to print your boarding pass. In such cases, you will be able to receive them during check-in at the counter, along with everyone else.

I bought a ticket at a travel agency and online registration is not available to me. This is true?

Yes indeed. Travel agencies buy places in “blocks”. You will only be able to check in at the airport.

Can they ask me for the card with which I paid for the tickets?

Yes, but only if you purchased directly from that airline's website.

Turkish Airlines is the largest national air carrier in Europe. The organization is based at Ataturk Airport in Istanbul. The company's airliners fly to 276 destinations. The official website of Turkish Airlines in Russian contains all the information about the air carrier, including the telephone number +90-850-333-08-49 in Turkey and the telephone number of the company's representative office in Russia +7-800-700-61-61.

The history of Turkish Airlines began in 1933, and currently the air carrier is recognized as a leader in Europe in terms of quality and volume of flights. The dynamically developing airline offers passengers decent service, reasonable air ticket prices, and a convenient schedule of regular flights connecting 110 countries (more than two hundred cities).

How to buy a plane ticket

To buy a plane ticket, you can use the online booking form on the Internet resource of the official representative of Turkish Airlines at https://p.turkishairlines.com/ru-ru/. To book tickets, you need to enter the following information in the form provided:

• City of departure and arrival;
• Round trip flight time;
• Passenger category by age;
• Flight class of service.

After searching for a suitable option, the client confirms the ticket reservation by providing passport details. Payment through the online cash desk is possible with Visa and MasterCard bank cards. Bank account holders can pay for the ticket through the EDD system. Turkish Airlines does not accept other payment methods.

Reservation notification is sent to your email address. After this, it is enough to print a message that the ticket has been purchased, in order to avoid paperwork at the airport ground ticket offices. Online purchases must be made no later than four hours before takeoff.

Classes of service

On board Turkish Airlines you can use three classes of flight service:

1. Inexpensive ticket in economy class - comfortable seats, good food on board, entertainment systems on international flights.
2. Passengers traveling in business class have the opportunity to fly in a comfortable cabin. On long-distance flights, a chef's service, a varied menu and a selection of drinks are available. The passenger seat is adjustable and can be folded into a bed. Additionally, an entertainment system, Internet, USB connection, table and lamp are integrated.
3. According to reviews, Turkish Airlines offers the best amenities when flying in a comfort class (first) cabin - increased distance between seats, better menu and selection of drinks on board, entertainment, Internet connection.

Estimated cost of air tickets

Tariffs for airline tickets depend on the flight category (international, transatlantic, transcontinental) and the selected passenger class of service. Approximate cost of round trip tickets to popular destinations, including taxes and fees:

• Moscow-Dubai – $332;
• Moscow-Paris – $222;
• Istanbul-Antalya – $71;
• Istanbul-Dusseldorf – $563;
• Moscow-Los Angeles – $368;
• Moscow-Amsterdam – $186;
• St. Petersburg-Miami – $460;
• St. Petersburg-Tokyo – $500.

Cheap one-way flights:

• Kyiv-Antalya – $75;
• Istanbul-Nakhchivan – $100;
• Bremen-Antalya – $112.

Turkish Airlines aircraft fly from 42 airports in Turkey, landing at Vnukovo, Sheremetyevo, Domodedovo, at airports in North and South America, Europe and Asia. Turkey has an advantageous geographical location, so the average flight time to fifty countries around the world is only three hours.

Turkish Airlines flight check-in online

Online check-in for a Turkish Airlines flight is possible via the Internet or directly at the airport. Passengers with children under two years of age and airline customers with checked baggage are required to check in at the airport. To check in for a flight online, you need to follow the link to the official website of the representative and follow the instructions:

1. The online registration process starts one day before the plane's departure, but no later than 2 hours before the plane takes off - register in a timely manner.
2. A maximum of four people can register for one ticket reservation at a time.
3. When registering, you must enter your passport details, flight information and a reservation code that is sent by email.
4. During the online check-in process, you can choose a seat in the cabin and check in your luggage.

The advantages of registering in the Online Check-In system are obvious: registration can be easily done directly from the office or home; after arriving at the airport, there is no need to go to the check-in counter, since the passenger prints out the boarding pass independently, which saves time and allows you to choose a seat on the plane.

The instructions for online registration include switching to the Online Check-In service, after which the passenger is asked to follow a simple algorithm: enter the first and last name in English. To start registration only for the mentioned passenger, you need to press E-Ticket (a thirteen-digit numeric expression in the “Ticket Number” column, which is in the passenger’s hands) or go to the booking directory (PNR is a six-digit alphabetic code on the ticket).

Russian language is not available during registration. It is necessary to check the box that the client has been warned about the need to store information about the reservation and e-ticket number for his own safety. After entering the data, the passenger clicks the “Continue” tab, which, if all actions are performed correctly, lights up green, and proceeds to selecting a seat in the cabin.

The service provides a detailed diagram of the seating arrangement. Use the mouse button to indicate the selected seat - the passenger's last name will appear above it. Next, the system will redirect the user to print the boarding pass. After pressing the Print button, it is no longer possible to change the selected seat on board. The passenger presents the printed ticket at the airport counter before boarding.

Important!

• Not all airports offer online registration; this information must be checked with the administration in advance.
• Regarding the booking rules, you need to know that you can refuse a ticket (cancel the reservation) no later than twelve hours before the flight departure, provided that the purchased ticket has not yet been issued.
• Refunds can be obtained in the country where the ticket was issued.
• There is a fine for returning a ticket.
• If your flight is less than 12 hours away, you can cancel your flight through the airline's service center. This applies to non-international flights. After the plane departs, the ticket price is not refunded.

Baggage and hand luggage rules

Turkish Airlines sets certain rules for passengers regarding the carriage of baggage and hand luggage. The requirements are quite strict and must be strictly followed.

Table 1. Free baggage allowance to European and Asian countries

Table 2. Free baggage allowance to North American countries (USA and Canada)

The maximum weight of hand luggage on a Turkish Airlines flight is always the same and does not depend on the direction and class of service of the flight.

Table 3. Weight allowance for free carry-on luggage

If a passenger wishes to carry more hand luggage, it will be placed in checked baggage with an additional charge at the company's current rate of six dollars for each additional kilogram. For any piece of luggage exceeding 32 kg, an additional payment must be made. For carrying bulky items in the cabin, you must pay the full cost of the flight ticket.

Turkish Airlines has strict rules regarding the contents of passengers' luggage. In particular, it is prohibited to transport cargo that threatens flight safety, flammable substances and liquids, suitcases with alarms and other items, a detailed list of which is available on the official website (). Here you can also find out the tariffs for paid luggage transportation, since the company’s prices change periodically. All transported items are subject to inspection at the airport.

Flight rules for certain categories of passengers

According to Turkish Airlines regulations, children under three years of age must travel accompanied by an adult. Infants under two days old are not allowed on the flight, and a certificate is required for a child two to seven days old. Children three to seven years old can fly under the supervision of airline employees without additional payment for the service. To put a child 7-12 years old on board, adult accompaniment is required until takeoff, and upon arrival at the destination, the minor passenger is met by parents, guardians, and authorized representatives.

Pregnant women over 28 weeks are not accepted on board. A woman with a shorter term must provide medical permission and a certificate of no contraindications to the flight. The permit is issued 1-7 days before travel. Passengers with disabilities board without a certificate or an accompanying person. Sick passengers present a certificate stating that they are not prohibited from flying on an airplane due to health reasons. Persons requiring special care must be accompanied by a companion and stretcher requests must be made 24 hours prior to flight departure. Passengers on transit flights with a waiting time in Istanbul of more than six hours are offered a free city tour. If the waiting time between flights exceeds 10 hours, economy class passengers receive a free hotel room, and customers traveling in business class in transit can count on a hotel room and transfer with a waiting time of 7 hours or more. When traveling with animals, you need to have a special permit on hand regarding vaccinations and the pet’s health status. In the cabin, animals weighing no more than 6 kg are transported in cages. Animals in transport luggage containers are charged at a rate per kilogram.

Meals on board the airliner

To ensure that the flight provides passengers with maximum comfort, Turkish Airlines offers food and drinks during the flight. The assortment depends on the class of service. Everyone is given cutlery and menus. The passenger can choose a meal from two to three courses; the volume of drinks consumed is not limited.

Table 4. Meals on board Turkish Airlines

Special meals for small children and other categories of passengers must be booked in advance. In terms of the quality and variety of in-flight meals, Turkish Airlines occupies one of the leading positions among air carriers. Passengers who are not satisfied with the classic menu can book special meals on board the aircraft.

Reservation and purchase of special dishes includes: children's, vegetarian, Asian, strict vegetarian, diabetic meals. You can order a menu low in fat, salt, protein, purine, lactose, or order non-spicy, kosher, Muslim, Hindu, oriental food. Passengers are offered a special menu for the special occasion with cake and champagne.

Air fleet of the company

Turkish Airlines' fleet consists of reliable, modern aircraft. The aircraft fleet includes 288 aircraft. The age of the “youngest” aircraft is several months, the average one is 6 years. The oldest airliner has been flying for 20 years. All aircraft are designed for medium-haul flights.

• The Turkish Airlines fleet includes two Boeing 737-700 aircraft (10 years each).
• The basis of the air fleet consists of 74 Boeing 737-800 aircraft, whose age ranges from 0 to 17.6 years.
• The fleet includes 16 Boeing 737-900 airliners, including a new one-year-old aircraft. The oldest aircraft in this category has been flying for less than five years.
• The list of comfortable airliners is completed by 33 Boeing 777-300 aircraft - ships no older than seven years.

The company's aircraft fleet is not limited to Boeings. Passengers can enjoy flights in the cabins of four Airbus A340-300 airliners (15.9-20 years old), thirty practically new Airbus A330-300 aircraft - airliners no older than six years. You can fly on one of 20 Airbus A330-200s, the oldest of which is no more than 14 years old. In addition, the airline's fleet includes 9 Airbus A321-200 aircraft and 29 Airbus A320-200 airliners (0.0-12.1 years old), and a Cargo cargo airliner. The company's aircraft carry from 150 to 200 passengers, depending on the aircraft model and class of service.

Passengers can purchase tickets online and reserve a seat on the aircraft by first viewing seating layouts. Detailed interior diagrams of Turkish Airlines aircraft are available for viewing when checking in for a flight. The diagrams are different for different airliner models. You can preview the Airbus and Boeing diagrams by following the link.

Miles&Smiles program

In order to increase the level of passenger confidence and attract new customers, Turkish Airlines is implementing the Miles&Smiles loyalty program. For each flight, passengers receive cumulative bonuses. All program participants have advantages when checking in for a flight, an advantageous position when being placed on the waiting list, and the opportunity to choose special in-flight meals.

Passengers under the Miles&Smiles loyalty program are assigned one of four levels from “Classic” to “Elite Plus”. Miles are accumulated when flying or participating in promotions of Turkish Airlines partner companies. Obtaining status allows you to purchase tickets cheaper, enjoy free flights, and provides advantages when servicing at ground ticket offices and choosing VIP lounges.

The Miles&Smiles program gives the right to buy business class tickets with a fifty percent discount for a companion passenger. Customers of the air carrier with an Elite Plus card have access to preferential bookings for economy class flights three days before departure, and business class flights two days before the flight. Program participants have the opportunity to carry additional baggage free of charge (10, 20, 25 kg), starting from the Classic Plus level.

Bonus points include flight miles and club miles earned on flights with partner airlines. Any passenger over two years of age can become a participant in the program. Clients with Elite Plus status receive the greatest benefits of flying cheaply; holders of Classic status have fewer privileges.

The most famous carrier in Turkey is, of course, Turkish Airlines. Anyone who has ever flown on an airplane has heard about this company. Like other carriers, Turkish Airlines has a number of features, knowledge of which will help when planning a trip with this company's planes.

Turkish Airlines Contacts

The company was founded back in 1933. For a long time it operated flights only within the country; the first international flight, which later became regular, dates back to 1947. This flight took place between Turkey and Greece; the company began to operate long-haul flights only in the late 80s of the last century.

Today it operates regular flights to 108 countries. Of the 155 scheduled flights of Turkish Airlines, 32 flights are domestic. The carrier is based in Istanbul. Turkish Airlines has been part of the global airline alliance Star Alliance since 2008.

The airline operates flights on Boeing and Airbus airliners; in total, there are more than 170 aircraft in the Turkish Airlines fleet.

The air fleet is represented by the safest aircraft of our time - Boeing 777 and 737 and Airbus 310, 320, 330, 340. From 2017 to 2020. It is planned to replenish the company's air fleet with aircraft of the improved Airbus 320 neo model.

Airline code – TK (TK). The company has been repeatedly noted in the SkyTrax rating. The carrier Turkish Airlines received 4 stars in 2007. Since then, the company has been repeatedly nominated and received awards as the best European air carrier. For several years in a row, Turkish Airlines has been recognized as the airline with the best food in business class and economy class. From 2012 to 2015, the carrier was among the top ten global airlines.

Rates, conditions and reservations

Ticket reservations are made both at the box office and remotely, on the airline’s website or ticket sales agencies (in this case, the cost of tickets is usually lower).

Online check-in for a Turkish Airlines flight becomes available one day before departure, and you can check in at the airport no earlier than two hours before the flight.

Important! Check-in for a flight closes on average half an hour before departure.

You can cancel your reservation no later than 12 hours before your flight. In this case, the passenger will be charged a penalty for canceling the reservation. The amount of the fine depends on the flight and ticket price. If a passenger needs to change the data specified when booking a ticket, he should contact the airline's service center. Changing passenger passport details is prohibited, and to change the date or destination you must pay a certain amount, which depends on a number of factors.

Best prices for tours

Main directions

The airline serves more than two hundred routes. Regular flights operate to 108 countries. Popular destinations involve arrival at the largest airports in the countries, here are just a few of them:

• European airports: Berlin, Warsaw, Moscow, Frankfurt, Brussels, Paris, Kyiv, Vienna;
• Asian airports: Beijing, Seoul, Singapore, Tokyo, Dubai, New Delhi, Bangkok;
• Canada and USA: Toronto, New York, Washington;
• African airports: Nairobi, Tunisia, Cairo.

In Moscow, flights of this airline operate from Vnukovo Airport. Flight schedules can be found on the official website.

In 2017, it was planned to expand the routes, but the implementation of plans has been delayed due to the arrival of new aircraft.

Check-in for Turkish Airlines flights

The company's official website has wide functionality; all information is presented in a simple and conveniently structured manner, so booking tickets and checking in for a flight does not cause difficulties. On the Turkish Airlines website, online check-in for a flight in Russian is selected from the menu. To do this, you need to select the Russian-language menu from the drop-down list at the top of the page.

Important! Online check-in is not available for all airports, so please check this information with the help desk before your flight date.

The advantages of online check-in for a flight are obvious:

• no queues;
• saving your own time;
• independent choice of location.

Registration becomes available one day before the flight. This allows you to undergo the procedure at home even if you have to travel to the airport by bus or train. This way, every passenger can go through the process leisurely, book their favorite seat on the plane, and then head to the airport without haste.

• First, you need to go to the website page for online check-in for the carrier’s flight;
• You must enter your ticket number on the page. This is the E-Ticket Number. There you must enter your first and last name (First name and Last name, respectively);
• After entering the requested data, you must click “Continue”;
• After confirming that the entered information is correct, the client will be redirected to another page of the official website to select a flight. On the same page you must indicate your citizenship in the Nationality column. There should not be any difficulties with filling out data for the selected flight, since flights available for check-in are highlighted and accompanied by the phrase “Available to Check-in”;
• As a result, an inscription highlighted in green will appear at the bottom of the data entry form. By checking the appropriate box, the passenger agrees to the check-in rules for the flight. After this, you must confirm the action again by pressing the “Continue” button;
• If all data is entered correctly, the site will redirect to a page for selecting a location. There is a detailed diagram of the arrangement of seats in the cabin. By right-clicking on the seat he likes, the passenger will see his last name appear opposite the seat icon;
• Then a proposal to print boarding passes will appear (the inscription “Print”). Please note that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should select another seat before pressing the “Print” button.

This completes the online registration procedure. Printed sheets will need to be presented at the airport check-in counter.

Hotel accommodation during connections

The company offers free hotel accommodation for long layovers. A passenger of any class can use this service, but there are several conditions:

1. Free hotel accommodation is only available for international flights with a long layover in Istanbul. The service is not provided for connections in other cities;
2. Economy class passengers have the opportunity to use the service free of charge only if the connecting time exceeds 10 hours;
3. For Business Class passengers, the service is provided if the connection in Istanbul takes more than 7 hours;
4. Free accommodation is possible only if the seat is confirmed and is valid only for passengers whose tickets are issued on the Turkish Airlines stock, that is, the first three digits of the corresponding block in the ticket number correspond to the TK number - 235.

Important to remember! It is not possible to book a free hotel check-in service. You can use the service only by contacting a company representative upon arrival at the international terminal.

The service also includes transfer of the passenger from the terminal to the hotel and back. Each passenger who uses the service is provided with free breakfast at the hotel.

Important! Children under 18 years of age flying unaccompanied by adults are not provided with free accommodation during connecting times.

If the connection lasts more than 6 hours, passengers may be offered a free sightseeing tour to get to know Istanbul. Tours start at 8:30, 9:00, 12:00 and 16:00.

Baggage transportation

What weight of baggage can be carried for free and the cost of excess luggage at TK depends on the class of service and the direction of the flight.

On flights to Europe and Asia, restrictions are imposed on the weight of baggage, but the number of items does not matter. Thus, the weight limit for first class passengers is 60 kg. When purchasing business class tickets, you can carry up to 30 kg of baggage free of charge. For Economy class this value is 23 kg, but for a number of directions this norm has been increased to 30 kg.

For a child under two years of age, the baggage weight limit is 10 kg. You can also transport a baby stroller, but only completely disassembled and provided that the structural parts do not exceed 1150 mm.

Important! The cost of each kilogram of excess baggage is not fixed and depends on the direction of the flight. You need to find out this information directly when purchasing tickets in the desired direction.

For flights to Canada and the USA, the weight standards are different:

• for first class and business class – 32 kg;
• for economy class – 23 kg;
• for a child under two years old – 23 kg.

On TK flights in these directions there are restrictions on the number of items transported and their dimensions. The maximum available number of pieces of luggage for passengers of any class is no more than two pieces. At the same time, in first and business class the dimensions of luggage should not exceed 1580 mm for each item, and economy class passengers must take into account the total size of two pieces of luggage - no more than 2730 mm.

Carry-on baggage is the same in all directions and depends on the class. Business class passengers can carry two items of 8 kg each; for economy class, one piece of hand luggage weighing no more than 8 kg is possible. The size standards allowed for transportation in the cabin are the same for all passengers - no more than 230x400x550 mm.

Important! If a passenger requires additional carry-on baggage space, it must be reserved when purchasing a ticket.

Meals on airplanes

Turkish Airlines has repeatedly received awards for the best in-flight food. And, as noted by passengers who prefer to travel on this carrier’s planes, these awards are fully deserved, because the food is truly very varied.

According to the airline, food should bring true pleasure, so a lot of attention is paid to this issue. The company offers food for every taste. Here everyone can choose the optimal food - a vegetarian, a raw foodist, and a person with religious dietary restrictions.

On board the aircraft, high-quality metal cutlery is used, and not plastic dishes, as is often practiced, but TK or Turkish Airlines uses standard trays. In addition to main courses, passengers can try desserts and sweets for which Turkey is so famous.

The portions are quite large, so passengers will not remain hungry, regardless of the comfort class.

A special feature of the Turkish airline is also the variety of drinks and the absence of restrictions on their quantity.

Flying with a child

The airline is attentive to young passengers. Children on Turkish Airlines planes can travel either with their parents or accompanied by airline representatives when ordering the appropriate service.

Infants are allowed on the plane once they reach one week of age. However, one adult (parent or guardian) can accompany only one newborn. Children whose birth has passed two days are allowed on board, but only if they have a medical certificate confirming the need to fly for treatment.

When flying with babies, parents may need a bassinet. Bassinets for babies are available, but only by prior arrangement. This should be discussed when purchasing tickets.

Important to remember! When traveling with small children, you must inform them about this at check-in, as in this case the passenger will be provided with one of the safest seats in the cabin.

The airline representative must be informed about the need for special nutrition for a newborn or small child when booking tickets, but no later than one day before departure. As a rule, children's meals are provided on airplanes upon request. You should also find out if you can use your own food or formula for feeding, and if there is an option to pre-warm a baby bottle on board.

Children over two years old will not be bored during the flight. The airline offers a range of multimedia entertainment especially for young passengers: children's films and cartoons, music, and exciting educational games. During a long flight, your child will be provided with a blindfold, slippers, a blanket, and a T-shirt to sleep on. To prevent kids from getting bored, coloring books and a set of felt-tip pens are provided on planes.

Airline fleet

The airline's flights are carried out by the following aircraft models of different configurations:

• Airbus 310, 319, 320, 321,330,340;
• Boeing 737, 777.

The airline operates three Airbus A310-300 aircraft. This aircraft is designed for 280 passenger seats. The age of the aircraft is 25-27 years.

The A319-100 model is designed for 150 passenger seats and is used for domestic flights throughout the country. In total, the airline has 14 such aircraft, their age ranges from three to ten years.

The company's fleet also includes 33 Airbus A320-200 aircraft, the passenger capacity of which is designed for 150-180 people, depending on the configuration. The newest aircraft of this model has been in operation for about 5 years, the oldest – 12 years.

43 Airbus A321-200 airliners are designed to carry 185-200 passengers, depending on the number of classes. The newest aircraft of this model has been flying for just over a year; the maximum age of the “oldest” Airbus A321-200 aircraft in the Turkish airline is 8 years.

16 A330-200 aircraft carry 150 to 180 passengers daily. The age of these aircraft at the disposal of Turkish Airlines ranges from 6 to 12 years.

The A330-300 and A340-300 are designed for a maximum of 440 passengers, if there is only one comfort class in the cabin. The A330-300 model is represented by 18 aircraft, each of which is just over four years old.

The company has six A340-300 aircraft, whose age ranges from 15 to 22 years.

Transportation is also carried out by Boeing aircraft. In total, the company uses 4 types of these airliners:

• 18 777-300 aircraft;
• 10 aircraft 737-900;
• 68 737-800 aircraft;
• 3 aircraft 737-700.

The newest aircraft at the company's disposal are the Boeing 777-300 (in operation from 1 to 8 years) and the 737-900 airliner (the oldest aircraft is no more than four years old).

Judging by the number of airliners, the carrier prefers the Boeing 737-800. The newest aircraft of this model was purchased by the company last year, and the oldest aircraft is 17 years old.

Also, starting in 2017, deliveries of a new model of the Airbus A321 neo aircraft are expected, and next year the company expects to replenish the fleet with the Boeing 737 MAX 8 model.

Base airport

The airline’s “headquarters” is the largest and most famous airport in Turkey – Ataturk. It is located on the shores of the Sea of ​​Marmara and is 24 km away from Istanbul.

In terms of the number of passengers using air travel services, Ataturk Airport ranks third in Europe. The airport has a developed infrastructure. On its territory there are two terminals and its own hotel. The first terminal is intended for domestic flights within the country, and the second for international flights. A spacious underground passage serves to connect the terminals.

8 The airport is one of the largest in Europe in terms of the number of passengers served

Good transport links make it easy to get from the airport to various parts of the city by metro or buses.

Important! In June 2016, a large-scale terrorist attack occurred at the airport, as a result of which more than two hundred people were injured and 41 people died.

Bonuses and discounts

The company’s bonus program is called “Miles&Smiles” and involves the accumulation of bonus miles for each flight made with Turkish Airlines.

Anyone can become a participant in the program, including children over two years old. To do this, you need to fill out a form on the carrier’s website, or ask for a form at the check-in counter or in the cabin during the flight.

Bonus miles are awarded when flying on flights of the company and its partners. Car rental companies and a number of hotels also participate in the program.

The loyalty program includes four levels that provide passengers with different bonuses and privileges:

• classic level;
• “classic plus” level;
• elite;
• Elite Plus level.

The classic level allows you to choose a menu to your liking, check in for your flight online and receive discounts when renting cars from airline partners, while the elite plus level provides free 25 kg of excess baggage, special conditions for booking tickets and the opportunity to stay in elite waiting rooms.

Bonus miles are accumulated on every flight. They can be spent on increasing your level in the loyalty program or purchasing tickets. Detailed conditions, bonuses and privileges of a participant in the Miles&Smiles program can be found on the airline’s website.

Video

The airline enjoys well-deserved popularity and is growing rapidly. Turkish Airlines practices a special approach, so every passenger, regardless of the cost of his ticket, will feel comfortable when flying with this carrier.

 In 2012-2015 Turkish Airlines has officially entered the TOP 10 best airlines in the world. Turkish Airlines is a parastatal (49% owned by the local government and 51% by various investors) and transports at least 20 million people annually. In total, flights are carried out to 120 countries, which is a record number of destinations compared to other companies. The geography of flights covers almost the entire globe, flights take place in:

• Numerous European countries (42 airports in total);
• Transcaucasia and Russia;
• Countries of the Middle and Far East;
• Africa;
• North and South America;
• Oceania.

Most flights are to European countries, with flight times not exceeding 3 hours. Departure to the largest number of destinations is carried out through the company’s base airport in the capital of Turkey, Istanbul. In total, flights are carried out to 262 airports around the world.

Turkish Airlines

Turkish Airlines also serves the tourist flow of the most populous cities in Russia. Departures regularly take place from:

• Moscow (Vnukovo airport);
• St. Petersburg;
• Yekaterinburg;
• Kazan;
• Sochi;
• Rostov-on-Don;
• Stavropol;
• Voronezh;
• Samara.

In addition to mass transportation services, the company actively sponsors the production of films and the Euroleague football, as well as other large-scale world championships in this sport.

Check-in rules for airline flights

Turkish airlines check-in for flights online within a strictly limited time. Registration opens exactly 24 hours before takeoff and closes 90 minutes before takeoff.

There are several registration options:

• At the check-in counter or similar self-service counters at the airport.
• On the official website through any convenient device with Internet access.
• Via a mobile application.

Note! You can check in through the self-service point at the airport only after pre-registration on the website. In this case, the passenger’s identity data has already been verified and collected, all that remains is to check in and check in the luggage.

Ticket booking

Different categories of passengers have different free baggage allowances. They should be strictly observed in order not to delay the procedure for passing customs control. For economy class the maximum is 23 kg, for business class - 30 kg. Passengers taking advantage of special offers and promotions can only take 15 kg of hand luggage. In general, when purchasing any adult ticket, an infant or child who is not allocated a separate passenger seat is given the right to carry an additional 10 kg of luggage.

When choosing a ticket, the maximum baggage allowance is specified.

If the amount of luggage exceeds the norm, then the additional payment will be at least 4-8 Turkish liras (52-104 rubles) per 1 kilogram of weight or 80 dollars for 1 piece of additional luggage. These data are given for flights to Turkey and Cyprus; on international flights the surcharge amount will increase significantly.

For those who have completed online check-in, there are two check-in options at the airport itself:

• Re-check in with your boarding pass at the staff counter and check in your luggage there.
• Check in at the self-service checkout, check your luggage there without the participation of employees, then board the plane.

Orange self-service terminals where luggage is also checked in

If you do not need to check in your luggage, you only have hand luggage, then check-in is also carried out at one of the two counters listed above. Which one to choose is up to you.

How to book a flight online. Instructions

You can book your flight immediately on the airline’s home page www.turkishairlines.com. Usually, due to the reading of cookies, the menu in Russian is automatically displayed immediately upon opening the site. If this does not happen, then you need to select the corresponding icon with the Russian flag in the upper right corner to change the language and currency.

On the Turkish Airlines website, online registration is carried out in several steps, you need to:

1. Go to the main page of the official website indicated above.
2. In the middle of the screen with a color image, select the second icon called “Registration/manage booking.”
3. Enter your personal data in two translucent windows: your last name and the number of the purchased ticket and click on the red arrow to continue.
4. On the next page, fill in the details of your flight (it will be difficult to confuse it with other flights, since it is highlighted with a special “Available” line).
5. Accept the terms and conditions of online registration.
6. On the detailed plane diagram, select a suitable seat and confirm your choice (as a result, the passenger’s last name should appear opposite the selected seat).
7. Send the file for printing, present the sheet at the registration desk.

Turkish Airlines aircraft cabin layout that will be displayed during online check-in

If several people are registered for one ticket, but you only need to register a seat for one, you must uncheck the box that will accompany the data entry at all stages of registration.

Once the file has been printed, you cannot change your selection. Only 22.5 hours are given to complete online registration. However, it provides the following advantages:

• The right to independently choose a seat (for example, by the window or at the beginning or tail of the plane, that part of the board where there is less motion sickness).
• Saving time (we are talking not only about the absence of queues, but also the opportunity to check in independently at the self-service counter at the airport, bypassing the check of documents and luggage by employees).

Note! The online check-in form is not available for all airports around the world. Before you begin the procedure, check with the help desk to see if the function is available for a specific air port.

You need to carefully ensure that the printed form is not lost anywhere until you board the aircraft. It will serve as a boarding pass; there is no other alternative to it, confirming the right to be on board. This is the only copy of the ticket.

For those who bought a ticket from a travel agency, online check-in for Turkish Airlines flights is not available. On charter flights, all seats are purchased in advance; you cannot subsequently choose another seat yourself.

Reservations

Despite the fact that many travel agencies and intermediary sites offer the purchase of tickets for Turkish Airlines flights, it is strongly recommended to book tickets on the official website or at the sales desk, even if it turns out to be more expensive.

Reservation, as well as registration of a place, is available immediately on the start page of the site. In this case, to start the system, you will only need to change the language, otherwise the active windows already offer a choice of airports and dates. To book a flight without payment, the following steps are taken:

1. Data about points and times of departure and arrival are entered.
2. If there are several options, the most suitable one is selected.
3. The passenger’s personal data is filled in (passport and other data cannot be changed later).
4. The ticket is redeemed 12-24 hours before departure or at another specified time for a specific flight.

You must specify how many passengers should receive separate tickets (or all passengers will be registered for one ticket). It is necessary to indicate their status: child, adult, disabled. These categories have different pricing policies; registration is also different if you have one ticket for everyone or a separate coupon for each (the whole group will go through in turn as separate passengers or all at once on one ticket).

Cancellation without penalty is rare. You can completely cancel a ticket purchase without any consequences only when the application has not yet been processed. Cancellation fees are charged from a portion of the money already paid in the form of a certain percentage of the total amount (its size depends on the specific destination and other factors). Changing booking data is only possible through corporate customer support (by calling the hotline or other methods).

Registration via mobile application

This registration form will be convenient for those who do not have the opportunity to use the computer version of the site. In general, check-in for a flight in Russian on Turkish Airlines through the application is similar to what has already been discussed. You need to do the following:

1. Open the application start page and select “Check-in” (one of the four icons, the one located in the upper right corner).
2. Indicate the same personal data: last name, ticket number.
3. Choose a suitable location.
4. Get your boarding pass with a QR code on the application page.
5. Present the QR code at the service counter as a boarding pass.

Selecting a seat on board and boarding pass in the mobile application

Thus, when using a mobile application, there is no need to even print a ticket; you just need to show it on your smartphone.

Restriction for online registration.

It is quite difficult to meet restrictions when registering online, because... the company actively receives feedback from its customers. This is possible in two cases:

• Contact or personal information was entered incorrectly.
• The required airport has not yet been entered into the airline's electronic database or is not serviced on the Turkish Airlines website.

The first situation can be corrected by contacting the customer service center. In the second situation, nothing can be done. You can check in at such an airport only in the general manner (i.e. in person) at the service counter.

Thus, there are two ways to pre-register online with the right to choose your desired seat on board: on the official website of Turkish Airlines or through their mobile application. At the airport itself, check-in is possible either at the service counter or at the self-service counter (provided that online check-in has already been completed).

Turkish Airlines is the largest air carrier in Turkey, operating regular flights to 120 countries, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator; no other airline in the world can boast of such a route network.

The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are Esenboga International Airport (Ankara) and Gokcen International Airport (Istanbul).

History of the airline

Turkish Airlines has been in existence since 1933. At that time, the carrier's main flights were between three major Turkish cities: Istanbul, Eskisehir and Ankara.

In 1937, the company's fleet was replenished with new aircraft, and the route network was expanded to include 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.

Turkish Airlines began operating long-haul flights across the Atlantic Ocean and to the Far East only in 1987.

Since 2008, Turkish Airlines has been a full member of the Star Alliance.

During 2012-2015. the carrier was one of the ten best airlines in the world.

Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpress And North Cyprus Airlines.

Flight Destinations

Turkish Airlines flies from 42 airports in Turkey, including a very large number domestic flights. Flights on the Istanbul - Ankara route alone operate more than 100 times a week.

Majority international flights The carrier operates from Ataturk Airport in Istanbul.

IN Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.

Turkish Airlines planes can be used to reach CIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.

Transatlantic flight with Turkish Airlines

Using the services of Turkish Airlines, you can fly across the Atlantic to North America(US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and in South America(Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).

Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.

Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.

The airline operates regular flights to cities of the Russian Federation: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. Turkish Airlines also operates direct charter flights from Russian cities to the resort of Antalya.

Airplanes of Turkish Airlines

As of July 2018, Turkish Airlines' fleet consists of 310 aircraft, with another 216 aircraft on order (they will join the company's fleet between 2018 and 2023). The entire fleet of Turkish Airlines aircraft is represented by aircraft of the world famous and reliable Airbus and Boeing brands:

• Airbus. Models: A319-100, A320-200, A321, A321neo, A330-200, A330-300, A340-300. The A321neo (91 aircraft) and A350-900 (25 aircraft) models have been ordered.
• Boeing. Models: 737-700, 737-800, 737-900ER, 777-300ER. The 737MAX8 (65 aircraft) and 737MAX9 (10 aircraft), as well as the 787-9 (25 aircraft) have been ordered.

Schemes of the aircraft cabins of the Turkish Airlines carrier can be viewed on the official website of the airline in Russian. And in the publications of our portal you can get acquainted with the placement of seats and the best places on board aircraft and Turkish Airlines, which often operate flights to Russian cities.

Boeing 737-800 Turkish Airlines

Classes of service

Turkish Airlines offers passengers 2 classes of service:

• Economy class. The seat backs recline 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. For entertainment, 350 video programs and 600 music discs are available.
• Business Class. The chairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, and a reading lamp. Meals on board are served in porcelain, the menu changes weekly and features gourmet dishes that have won the Skytrax Award for Best Flight Catering in Europe. At the airport, business passengers check in at a separate counter, board the plane last, and leave early. Increased baggage allowances are also provided.

In different airline aircraft models, as well as depending on the main flight route of the airliner, the placement of the “economy” and “business” cabins differs. Find out in advance information about the cabin layout of the aircraft you plan to fly in order to choose the best seats for a comfortable flight with Turkish Airlines.

Flight rules for passengers

On international flights of Turkish Airlines, the carriage rules luggage and hand luggage depend on the route direction and flight distance.

Most often, economy class passengers can carry baggage weighing up to 20 kg and hand luggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces of no more than 8 kg each.

The maximum permissible dimensions of luggage are 158 cm in total dimensions, weight - 32 kg; for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).

Can be transported in luggage sports equipment. On domestic flights 1 set of equipment for many sports (kayaking, golf) can be carried completely free of charge. Special tariffs established by the air carrier for the transportation of sports equipment to international flights, range from 30 to 60 euros. More information about the conditions for transporting equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.

Pregnant women from 28 to 35 weeks before the flight, a medical certificate is presented stating that there are no contraindications to flights, and women from the 36th week of pregnancy are not allowed on board the plane.

For flights from small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.

The airline provides a paid service (from 7 to 12 years old) during the flight. You need to order the service and complete the necessary documents for such a child’s flight in advance.

Pets are approved for transportation and travel with Turkish Airlines comfortably and safely. Cats, dogs and some birds in cages are allowed into the aircraft cabin, provided that none of the flight passengers has provided a medical certificate indicating that they are allergic to the animals being transported. The permissible dimensions of the cage are 23*40*55 cm, and its weight together with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. Due to international air travel regulations, some pets are not allowed on board, please check the list in advance.

The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.

You can find out more about all the nuances of transporting pets on board aircraft.

Miles and Smiles program (Miles&Smiles)

The Turkish Airlines Miles and Smiles program provides many benefits for frequent flyers, from award tickets to free upgrades.

Becoming a member of the program is very simple, you just need to fill out the Miles&Smiles membership form on the Turkish Airlines website. This is done absolutely free.

You can earn points by flying on Turkish Airlines and its partners (other Star Alliance airlines). The number of points will depend on the class of travel. You can also earn points when you spend with your Miles and Smiles card. And the miles accumulated on the Miles&Smiles credit card can be used to pay for tickets and other purchases. You can apply for a credit card on the airline's website.

You can earn miles in the Miles&Smiles program starting from your first trip. It is then possible to use them to obtain the following privileges:

• spend your miles on award tickets for domestic and international Turkish Airlines flights for yourself, family and friends;
• use your miles for a free upgrade;
• accumulate and spend miles with program partners;
• Use your miles to make purchases at Shop&Miles.

Turkish Airlines Miles&Smiles Cards

All Miles and Smiles program members receive privileged status and higher-class service: they book flights on the Turkish Airlines website or through the Turkish Airlines mobile app, use the Business class lounges and check-in counter for free (regardless of which class they fly), and enjoy increased free baggage allowance.

For more information about the program cards, see the airline’s official website in the section “How the Miles&Smiles program works.”

Checking in for a Turkish Airlines flight

The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline’s website from a computer, tablet or smartphone, as well as using a mobile application. After completing the procedure on the website, you can send your boarding pass to your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and avoid queuing at the check-in counter. If you check-in online, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours before departure (for international flights).

Online check-in begins 24 hours and ends 90 minutes before departure.

You can check in as usual at the airport. In this case, you should arrive early and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).

Some airports have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosks. To do this, you must do one of the following:

• insert your Miles&Smiles member card or bank card into the reader;
• enter the electronic ticket number;
• Dial the reservation code (PNR).

Self-check-in begins 12 hours before flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. The self-service kiosks allow up to 8 people to register simultaneously with the same reservation code (PNR).

After printing their boarding pass at the self-service kiosk, passengers without luggage can proceed directly to the boarding gate. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.

Always time yourself correctly - after checking in at the counter or self-service kiosk, you must be at the gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers will not be allowed to board the flight.

Turkish Airlines website

Turkish Airlines has a convenient and very informative official website; most of the information is translated into Russian, but there are also sections available only in English.

The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat, order services on board (special meals, accompanying minor children, transportation of animals, etc.). Using the company's website, passengers can use bonus program points, book hotels and rent a car.