Aeroflot: unaccompanied children. A child is flying alone: an independent flight or an accompanying service? How to buy an escorted plane ticket
During the summer holidays, most parents of schoolchildren prefer to send their children to nature or a resort. However, in most cases, the desired destination is thousands of kilometers away, and adults are tormented by the issue of moving a child. Let's consider whether it is possible to accompany children on the plane and how much such a flight will cost.
First, let's determine that the cost of a ticket depends on the age of the child.
Two-year-old children are allowed on international flights subject to payment of 70% of the full ticket price. Domestic flights are paid at half the fare. It is from this age that some airlines allow children to travel alone. However, most Russian carriers do not support such a policy and insist on the mandatory presence of guardians or parents until the age of five.
When the child turns five (in some companies - two) years old, parents have the right to send him on an independent voyage and order an escort service from the carrier. This service involves the supervision of an airline employee for the baby until the child disembarks from the aircraft.
The question at what age can a child fly unaccompanied is difficult to answer unequivocally. Some companies restrict children under 12 years of age from flying independently. However, other carriers insist on fifteen years of age. Although twelve-year-old teenagers are already deprived of all benefits. For a seat on the plane here, parents will have to pay the full amount.
Medical nuances
Today, leading specialists from the best clinics in Russia are confident that flights are not contraindicated for infants from three months of age. The only exceptions here will be congenital diseases that threaten the health of children. In addition, doctors advise refraining from flying if a toddler under two years old has contracted an acute viral infection or the flu. That is, from a medical point of view, flights are possible for children of any age, provided the baby is healthy.
List of papers for baby's independent flight
Let's consider the nuances of such an enterprise as sending a child alone on a plane across Russia. When intending to carry out this event, parents should prepare the necessary documentation for the flight. The list of papers is as follows:
- Identity confirmation documents. Here, airlines accept the baby's passport or birth certificate for consideration.
- Compulsory medical insurance policy. Mandatory document for domestic and international flights
- Air ticket. You can purchase an air ticket in any way convenient for you, but check-in for the flight will require the mandatory presence of the sending party and the baby at the counter.
- Parental consent for flights. In this situation, the father and mother sign permission for the teenager to travel independently and notarize the paper.
- Document on health status (for medical reasons). Transportation of medicine in hand luggage on a plane is allowed only after presentation of documents that a particular medicine is necessary to maintain normal human life. This requirement also applies to children.
In addition, during registration, parents fill out a special form, indicating accurate and complete information about themselves and the little one. The initials of the person who will meet the offspring upon arrival are also specified there. Please note that relatives who have agreed to meet your baby take identification documents with them - after all, the flight attendant will hand the little one over only to the person indicated in the accompanying papers.
If you are planning to fly to another country, it is appropriate to ensure that your children obtain a foreign passport and, if necessary, a visa. Of course, these papers complement the list listed above. Since we have decided on the question of whether it is possible to send a child on an airplane alone, we will consider the specific details of such an event using the example of a well-known airline.
Offer from Aeroflot Group
Since this company is today considered the oldest and largest in the Russian Federation, let us clarify on what conditions it will be possible to cooperate with “ Aeroflot" Accompanying a child, the cost of such an airline service and the rules that apply to passengers will be the main criteria for our review. When choosing flights with this airline, parents have the right to send their child on an independent voyage from the age of five. However, a student requires mandatory adult supervision until the age of 12. And you will be able to voluntarily use such a service until your child’s sixteenth birthday.
Thus, parents have the right to either send their child under the supervision of a relative or friend, or order the service “accompanying the child on the plane.” " Aeroflot» offers a full range of services: from boarding the baby to leaving the aircraft cabin. In addition, during scheduled flight connections, the flight attendant sees off the children and supervises the transfer to the next plane.
However, if there is a flight on an international flight, parents are obliged to study the nuances of the legislation of the country where the child is being sent, or the state where the connection is taking place. Plus, booking a babysitting company early will ensure that you don't get unexpected cancellations. Keep in mind that the number of such children on the plane is limited.
If you take into account the cost, do not forget that for a teenager who flies on his own, the parents pay for the air ticket in full. To accompany a schoolchild on domestic flights, airlines ask to pay 3,400 rubles. An international flight with this service will cost 40 euros.
Conversion into domestic currency here occurs at the current rate at the time of registration of the service.
Company rules
Today, only the child’s parents or current guardians will be able to order an escort service. To formalize such agreements, you will have to present documents to the company employee that confirm the official status of the applicant and prove the relationship. In addition, check-in here is only possible at the airport counter. Of course, timely presence at the airport becomes a guarantee of successful boarding of the baby on board the aircraft.
The presence of luggage and hand luggage is also strictly regulated. Do not forget that this standard regulates the basic fare of an air ticket. Typically, in such situations, airlines do not offer discounts for toddlers and only allow allowed baggage in a specified size on board.
As for the person listed on the paperwork as the receiving party, he will be required to be present at the airport on time and have a photo ID. All accompanying papers are placed in a folder and secured to the baby’s chest. This measure becomes a necessity and a basic rule for airlines.
Additional service
Accompanying a child is not limited to the standard range of services. If desired, for an additional payment, parents can clarify the list of services offered by the airline. There is a special menu available for children of different religions, as well as dietary dishes recommended for medical reasons.
When the child has a transfer, parents have the right to pay for the provision of additional services: food and drinks while the child is waiting for the next plane
Considering that connecting flights do not provide free meals when waiting for the plane for up to three hours, parents have the right to pay for drinks for their child. For domestic flights the fee is 400 rubles, and for flights abroad the service will cost five euros. Food for a child during long layovers costs 1,700 rubles when flying within Russia, and 20 euros when a student flies to another country.
There is no need to worry about the quality of the products - because the food for children here is fresh and meets all sanitary standards. Moreover, the food is served at the stipulated time. To place an order for an additional service, parents should contact the company no later than 36 hours from the scheduled departure time. Don't forget, this service is limited and requires early booking.
Try to strictly follow airline requirements. Remember, the absence of the necessary document or payment not made in full will cause the company to refuse to take the baby on board. Therefore, take the bureaucratic stage of such a procedure seriously. Pay special attention to this point if you intend to purchase a non-refundable air ticket.
On the plane, specially trained staff will ensure that your child’s flight is successful.
Of course, modern opportunities make it possible to send both a preschooler and a teenager on an independent trip. However, it is important for parents to remember that responsibility for the life and health of their baby rests solely with them. Airlines provide an escort service, but the official guardian is responsible for the toddler.
According to airline rules, a child can fly on an airplane from the moment of birth, but only in the presence of a parent or guardian
Today, parents of children over five years old can send their child to fly alone
In order for your child to be allowed on the flight, you will have to collect the necessary documents.
Aeroflot airline insists on mandatory payment for accompanying a child under 12 years of age
The cost of such a service will be 3,400 rubles for a domestic flight or 40 euros if you need to fly abroad
Rules for processing the transportation of unaccompanied children on all routes on Aeroflot’s own flights.
This category includes children under 12 years of age, unaccompanied by parents and not entrusted to any passenger over 12 years of age, who will take care of the child during the entire journey. At the request of parents or guardians, the transportation service for unaccompanied minors can be applied to children under 16 years of age (in this case, transportation will be paid at the usual applicable rate without additional fees).
A child is accepted for transportation if:
- accompanying persons remain with the child at the departure airport until boarding the plane
- the child will be met at the arrival airport
- the child travels one way or round trip on a direct route, or with a transfer at the transit/transfer airport only from international to international and from domestic to domestic flights. Transit/transfer related to border formalities is prohibited
- transportation is carried out only on Aeroflot’s own scheduled flights. Unaccompanied children are not accepted on codeshare flights operated under code-share agreements with Aeroflot's marketing participation.
When reserving a seat, parents or a guardian must fill out and sign an application for the carriage of an unaccompanied child and a declaration of responsibility in six copies, which indicates detailed information about the departure/arrival - who is accompanying/meeting, addresses, telephone numbers, flight details (forms of these documents - see below).
- the first copy of this document remains with the parents
- the second copy is confiscated upon check-in and remains at the departure airport
- the third copy is given to the flight attendant responsible for serving the child on board
- the fourth copy is handed over by the flight attendant to the airline representative (agent) at the transit/transfer airport
- the fifth copy is handed over by the flight attendant to the airline representative (agent) at the point of arrival
- the sixth copy remains with the child throughout the flight
When booking, additionally indicate the names and contacts of those seeing you off and meeting you.
Transportation of unaccompanied children under 12 years of age is paid at the full adult fare, unless otherwise specified in the rules for applying the relevant fare.
According to Article 20 of the Law of the Russian Federation “On the procedure for leaving the Russian Federation and entering the Russian Federation”, adopted by the State Duma on July 18, 1996, children under 18 years of age who are flying unaccompanied by parents, adoptive parents, guardians or trustees must have a notarized consent to leave from these persons . In case of departure for a period of more than 3 months, this consent must also be certified by the guardianship and trusteeship authorities in the manner established by the government of the Russian Federation. On the back of the ticket it is necessary to make a note, signed by the person purchasing the ticket, about the presence of a power of attorney.
A power of attorney is required even if one of the parents is traveling with the child. In this case, a power of attorney from the other parent is required.
When registering groups of children from other cities of Russia and it is impossible to present powers of attorney when purchasing tickets, the organization that is engaged in issuing tickets must provide a guarantee of the availability of powers of attorney from their parents, which is also recorded on the back of the ticket of the head of the group of children.
APPLICATION
for transportation of an unaccompanied child under 12 years of age
Last name and first name of the child ______________________________________________________________
Age ____________ Gender ____________________ Language of communication ____________________
Permanent residential address ___________________________________________________
Telephone _______________________________________________________________________
Route Flight No. _________ Date ___________ from _______________ to _______________
Flight No. _________ Date ___________ from _______________ to _______________
Person accompanying you at the airport of departure ______________________________
Last name___________________________________________ Telephone ___________________
Address _________________________________________________________________________
The person accompanying you at the airport of the turning point is ___________________________________
Last name___________________________________________ Telephone ___________________
Address _________________________________________________________________________
The person meeting you at the airport of destination ______________________________
Last name___________________________________________ Telephone ___________________
Address _________________________________________________________________________
Signature of the person meeting the child at the destination ________________________
Declaration of the child's parents
- I confirm that my child will be sent off at the airport of departure and met at the airport of destination by the persons named above. Persons accompanying the child will remain at the airport until the plane departs. Persons meeting the child will arrive at the airport when the scheduled flight arrives.
- In the event that the child is not picked up at the destination airport, I trust the company to take actions necessary to ensure the child's safety, up to and including transportation to the original departure point, with reimbursement for the costs associated with such actions.
- I confirm that the child is provided with all the documents necessary for transportation (passport, visa, vaccination certificate).
- I confirm the accuracy of the information I have provided.
Address, telephone ________________________________________________________________
_______________________________________________________________________________
Signature _____________________________________ Date ___________________________________
Your little one is about to travel by air and you can't keep him company? Don’t rush to make changes to your schedule: solve the problem by ordering your child to be accompanied on the plane. And to save yourself from worry, study the nuances in advance.
What does "unaccompanied children" mean?
If a child makes a flight without adult relatives or friends, he falls into the unaccompanied category. In this case, buy him an economy class ticket (some companies offer business class).
Carriers allow no more than 4 unaccompanied children on board, because otherwise the crew members will not be able to provide enough attention to their charges. If there are passengers with disabilities on board, the number of children flying under the supervision of flight attendants is reduced.
What does an escort service on an airplane mean?
Millions of minors around the world travel without adult companions, and in most cases, flights go smoothly. You just need to ensure your baby’s safety and make sure he has a positive experience. Airlines are meeting halfway, offering the following:
- Where possible, small passengers are given seats in the bow where they are less bothered by turbulence.
- They are served special food designed taking into account age characteristics.
- Children are among the first passengers to board the plane, which gives them the opportunity to get used to the new environment.
But that doesn't mean you can just show up at the airport and send your son or daughter on board. You will need to order an escort so that a child on the plane without a senior person will be under the supervision of crew members. The carrier is responsible for his well-being: employees will monitor your baby at all stages, from registration to meeting an adult relative at the point of arrival.
When can you fly without adults: permissible age
The specifics of the escort service vary depending on the airline. In general, carriers adhere to the following rules:
- Children under 5 years of age can only fly if accompanied by an adult.
- Young passengers 5-7 years old are allowed on board provided that the flight is direct.
- If the traveler is 8-11 years old, some carriers will allow a transfer option. At the intermediate point, the baby will be accompanied by a company representative. When a passenger is 12 years old or older, he can change seats independently. Please check the conditions in advance, since the service is not always provided on transfer flights.
- On some airlines, a passenger 12 years of age may travel unaccompanied.
Find out the details in advance: some foreign companies require the presence of an adult or pre-ordered services for teenagers under 16-18 years old.
Do I need to pay for a child on a plane and at what age?
If your child is flying alone, you will buy a ticket for 100% of the adult fare (sometimes discounts are available). You will also pay extra for escort at the carrier’s rate:
- RUB 3,400 for domestic flights and 40 € in companies Aeroflot and Rossiya;
- 3,000 rub. And 50 € V S7;
- 3,000 rub. when traveling with a carrier "Victory";
- 3,000 rub. for flights within the Russian Federation and 50 € on international flights on "Ural Airlines".
The price is indicated for one-way flights, and you need to book a ticket and make payment in advance.
Features of buying a plane ticket: how to order and pay for escort
Before ordering escort, check the conditions with the company, because some carriers do not allow ordering the service remotely. Lufthansa requires you to contact a service center or airport ticket office; You can also resort to the services of a travel agency. Some firms allow online booking, but in most cases personal attendance is required.
It is necessary to appear in person so that the carrier is convinced of your right to send a minor on an air flight. To do this, bring your identification documents and birth certificate. At the service center you will fill out an application and an application.
When your son or daughter has to fly on a transfer flight, think about additional services:
- if the wait at the airport is less than 3 hours, order soft drinks or tea;
- for a period of more than 3 hours, take care of hot food.
Payment for additional services varies between 400-1700 rubles. depending on the route.
Sample application for accompanying a minor on an airplane
Also check the waiting time at the transfer airport, as companies impose restrictions on escorts. The employee who is supposed to look after the child cannot spend more than 4-8 hours with him. Children under 16 years of age are not allowed to spend the night at the airport for a subsequent transfer. If such a need arises, make sure that an adult meets the baby.
The personal presence of the parents ensures that the minor does not make the purchase on his own. Without this measure, teenagers with access to their parents' credit cards purchased tickets online and traveled without their elders' knowledge.
Medical indications
If children or teenagers have serious illnesses, traveling on an airplane without their parents is not a good idea. If the child has no contraindications, but will have medications with him, give him a prescription and an extract from the medical history. Since crew members are not responsible for administering medications, make sure your child takes the pills on time.
Children in wheelchairs are not allowed on board without an adult companion.
What documents are needed
When going to the airport, prepare the following documents:
- air tickets and payment receipt;
- completed applications;
- compulsory medical insurance policy;
- birth certificate;
- document confirming your identity.
If your child is going to fly abroad, you will also need a passport with a visa and a certified permission to leave the Russian Federation.
How is the flight going?
To prevent the little traveler from feeling discomfort on the plane, tell him about the stages of the flight. If it's his first time traveling by air, take him to the airport to get him used to the environment. Show him where he can get advice if necessary.
At the departure airport
On the appointed day, the young passenger must appear at the airport accompanied by a companion. Check-in for a flight of a child who is traveling without a relative is not carried out via the Internet or using mobile applications. To ensure that the procedure goes without complications, it is advisable to arrive 2 hours in advance, even if the baby is traveling within the country. Do not expect to leave him at the airport and go about your business: the person seeing you off is obliged to wait for departure.
Escorting minor passengers: an airport employee escorts them to the gate
How to order and register? Present the above documents at the appropriate counter; After their registration, the little passenger will be given a boarding pass, as well as a special bracelet or badge. It is needed so that crew members can immediately recognize a child flying without relatives. Please be advised that the bracelet or badge cannot be removed until meeting the designated person at the point of arrival. However, some companies do without this accessory.
Children must be given a handbag or bag with the inscription “Unaccompanied Child”, where copies of documents are placed. Explain that the item needs to be closely monitored.
Make sure your little passenger has used the toilet before boarding. Then you will hand the person over to a company employee who will go through checks with him. After this, a flight attendant will look after the baby.
The person accompanying you must make sure that the plane has taken off: the flight may be rescheduled or cancelled.
During the flight
When boarding a plane, children are the first to board, and they occupy seats in the front rows. Crew members accompany them to the toilet and entertain them when necessary. The child also receives baby food.
There is no need to be afraid that your little ward will be left unattended when he needs support. Escort means that the flight attendant will provide increased attention to:
- will personally greet the baby;
- will introduce the little passenger to the pilots;
- will take him to the place and explain the safety rules;
- will show where the toilets are located.
If possible, do not send children unaccompanied on long flights. If you travel often, you know that even a baby with parents looking after it can cause concern for others. When flying independently, the flight attendant monitors his behavior, but she will not be able to spend the entire flight with him. To prevent your child from acting out from boredom, put his favorite toys, books and treats in his hand luggage.
The escort service on the plane includes the provision of a children's menu.
A flight attendant should not replace a nanny, because her duty is to serve all passengers and take care of safety. If a child is unable to spend several hours in a seat without turning the flight into a travel nightmare, he should fly accompanied by his parents.
At your destination
After the plane lands, the flight attendant helps the young passenger get off and hands him over to an airport employee. The child remains under his supervision until the arrival of the person specified when filling out the application. The person meeting you must present a document to confirm your identity.
If he has not arrived at the airport, company representatives will contact you by phone. According to the instructions received, the young passenger will be sent to the point of departure on the next flight or delivered to a specific address; parents will have to pay additional costs.
Are you about to meet a baby? Consider the rules:
- Stay connected all the time.
- Do not have someone else pick up your child from the airport. Company employees will give it only to the person specified in the application.
- If there are several airports in the city, check the arrival point in advance.
- Did the child travel with transfers? Take with you a printout of his route.
- Planes often arrive ahead of schedule. To prevent your child from worrying, do not arrive at the last minute.
- When you meet a small passenger, inform his parents.
Follow these rules and your escort experience will be positive.
Hand luggage and baggage
Free carriage of hand luggage and baggage on the plane is carried out according to the standard norms for the purchased air ticket. It is important that the child is able to independently carry the bag that he will take to the salon. Pay attention to its contents:
- To prevent your little passenger from getting bored, give him books, games without small parts, coloring books, pencils, and albums with stickers. Prepare a couple of pleasant surprises. If your child will be playing video games on board, make sure the devices are turned off. Teenagers who bring gadgets into the salon will need headphones to listen to music.
- Radio-controlled toys may be prohibited: some airlines do not allow them on board, so as not to pose a threat to the adequate operation of the aircraft systems. You can't take toy guns with you either. Don't forget to explain to your child that the flight attendant will ask you to turn off electronic devices during takeoff and landing; show me how to do it.
- Collect a package where you put a copy of the itinerary with the indicated flight numbers, dates, airline names, plane arrival and departure times. Indicate the phone numbers of parents and those meeting you. Make sure your child knows where the package is and what it is for. The carrier's representatives will give him a similar bag at the airport, but additional precautions will not hurt.
- Pack a small snack as flights may be delayed. Don't forget about liquid limits!
- Pack everything your child will need if their luggage gets delayed or lost. This could be medications, spare glasses, a change of clothes - consider the baby's needs.
- In warmer months, give your baby a sweater, as it can get chilly in the airplane cabin.
- Place wet wipes, motion sickness medications, and nasal drops in your hand luggage.
Make sure your child has a mobile phone where you have entered the required numbers. The baby will also need a small amount of money so that in case of an unplanned flight delay he can buy food.
Responsibilities of Representatives
What are airline representatives responsible for when ordering escort on an airplane? From the moment you hand your child over to an employee at the airport, he will ensure his safety. Before meeting the person who is supposed to pick up the baby at the point of arrival, the staff closely monitors the ward. Some airports even have separate counters for little ones traveling without their parents.
Sometimes children have entire playrooms at their disposal. If the child is leaving from Frankfurt or Munich, he will be taken to a room with game consoles, drawing supplies, and monitors for watching movies.
In the cabin, a flight attendant looks after the baby: she makes sure that the baby does not run around the aisles (he can get hurt or injured if the plane hits a turbulence zone), warms up the food, and takes him to the toilet.
Accompaniment on board the aircraft: a flight attendant looks after an independent passenger
As for food, the children's menu is provided free of charge. You just need to order it 24 hours before departure.
A child without parents on a transit or transfer plane
When ordering the appropriate service, a small passenger can fly on a transfer flight. Not all airlines offer this option, so check the conditions in advance. If the carrier provides such an opportunity, the baby will be looked after at the transfer airport.
FAQ
If your child will be flying alone on a plane, you probably have a lot of questions. Study the list of typical situations that put parents in difficulty:
- Is it possible to buy a ticket to the premium sector of the aircraft? Yes, if desired, you will provide the young traveler with an increased level of comfort. Check the conditions with the carrier, because not all companies offer this option.
- Are children allowed to take pets on planes? When traveling unaccompanied by an adult, pets are not allowed on the plane.
- Is it possible for a parent to come on board with their child to make them feel more relaxed? For security reasons, only passengers traveling on this flight are allowed on the plane.
- The person whose details are provided in the application will not meet the baby at the point of arrival. How to specify another person? Contact an airline representative by phone and explain the situation.
- Children travel together, the eldest is 15-17, and the youngest is 5-14 years old. Do I need to order a special service? Although most airlines allow children 15 years of age and older to fly alone, the youngest passenger is considered unaccompanied. After all, he is not accompanied by an adult person. To avoid changing plans at the last minute, order the appropriate service in advance.
Take into account the nuances and save yourself and your baby from unpleasant surprises.
Features of escort on airlines
Since carrier policies may vary, please check with us in advance. Also study the reviews on the forums, since the information in advertising and the impressions of people who have used the escort service often differ.
Aeroflot: what you need to know about being escorted on an airplane
When contacting Aeroflot, please consider the following:
- Escort orders are available on the company's own flights. It is mandatory for passengers 5-12 years old flying without parents. If you wish, you can order the service for teenagers under 16 years of age.
- If the baby has a transfer, then while waiting for the flight for up to 3 hours, he will be offered juices and drinks. During periods of more than 6 hours, hot meals are provided. You can find the prices on the company's website.
- At Sheremetyevo, your child will go to the playroom, where they will spend time waiting for their flight.
If you read the reviews, you will find out that not everything is so rosy. Although some young air passengers are satisfied with the service, there are plenty of negative reviews. According to information on the forums, the flight attendant can put the baby in a seat, ask the neighbors to look after him and not approach him until the end of the flight. But the main disadvantage is that the wards are not monitored in the departure hall: the child is asked to sit down, after which the staff do other things.
09/21/2017 Lukyanov Valery, review of the Aeroflot company
Disappointed with the company's services! My daughter flew on a transfer flight on the route Krasnodar-Moscow-Sheremetyevo-Beirut, and I paid 160 € for additional support at all stages. They forgot about her at Sheremetyevo, and the girl had to get out on her own along with the rest of the passengers, find the terminal and board a new plane. I spent 2 hours on the phone trying to find out where my daughter was. At this time, no one knew that the girl found the gate, went through all the stages of registration and flew to her destination. Neither my wife nor I, nor our daughter saw the promised peace and comfort. The flight, for which I paid a significant amount, turned into unbearable stress.
S7: consider the features
The age limits for young passengers do not differ from those established by Aeroflot. The service is available on transit or direct flights; On transfers, the child must be accompanied by an adult. The ticket price is affected by age, as a discount is provided for passengers 5-11 years old.
If you compare the service with that at Aeroflot, you will notice a difference in the reviews: in the case of S7, there are more positive ones, and parents note the affordability of prices. But it’s not without its drawbacks, since the kids don’t feel welcome.
11/20/2017 Alina, Moscow, review of the S7 company
My 5-year-old son Sasha was about to fly from Moscow to Moldova. The boy is independent, and we decided that there would be no problems.
We went to the notary and issued an exit permit. Then we went to the airport, where I paid for the ticket and escort (in total it turned out to be 12,600 rubles). You were required to provide your contact information and information about the person meeting you.
On the day of departure, we arrived 2.5 hours in advance, filled out forms, checked in our luggage and received a boarding pass. Airport staff invited us to the counter for unaccompanied minors. Sasha was tied around his neck with a tie with the inscription “Independent passenger”, which he really liked. They also gave us a paper bag, where we then put the necessary documents.
We walked around the airport together and returned to the counter, where we were met by a company employee. The three of us reached the first checkpoint, I showed my boarding pass. The employee put the documents in a paper bag and said goodbye. I kissed my son, and then it began...
Firstly, the escort gave the package with documents to Sasha. A 5-year-old boy should be responsible for the safety of his passport, notarized consent and boarding pass? But what was worse was that the employee turned around and walked away, without even looking to see if Sasha was keeping up with her. He extended his hand, but the woman did not take it. She was not interested in the fact that a 5-year-old could get distracted and get lost!
Fortunately, everything went well, although I got worried when I saw such an attitude. But 4 hours later my mother called me from Moldova and said that she and Sasha were already on their way home. The son was happy and proud, but I don’t know whether he received any attention during the flight. According to stories, on the road he played with a new friend on his tablet. Although overall I am pleased with the result, the company needs to work on the level of service.
Ural Airlines: features of service on airplanes
Ural Airlines provides services for children 5-12 years old (for international flights - 6-12 years old), but at the request of parents, teenagers under 18 years old are also accompanied. They travel in economy class at the full adult fare.
02/14/2018, Oksana Zolotnitskaya, review of the Ural Airlines company
I sent my 12-year-old daughter to her grandmother for the holidays, having bought a ticket online. This function is not available if a child aged 5-11 years is flying: the personal presence of a parent will be required. Then I confirmed the service, and did not hesitate so that other children without parents would not have time to register for the flight. After all, flight attendants cannot keep track of everyone, and the number of such passengers is limited.
We were late for the airport, and I was worried. I thought that paperwork for unaccompanied children takes longer. But I was wrong: my daughter was checked in for the flight and given a boarding pass, after which she was directed to a special counter. There she came into the care of a company employee; We were not charged any additional fee for the escort.
Although according to the rules my daughter should fly in economy class, she was seated in the business cabin. After arrival, we were taken to the airport by car and handed over to my grandmother. We have no complaints about Ural Airlines.
Conclusion
The child escort service will help you out if you need to send your child on vacation to relatives, to a summer camp, or to study. It is necessary not only to place an order in advance, confirm it and make payment, but also study reviews about the company. Remember that promises on websites may differ from reality!
Many parents often travel on airliners with young children. Traveling around the world by air is very convenient and quite fast. In a matter of hours you can be anywhere in the world! Modern airlines create special conditions on board for small passengers.
If you are planning to fly on an airplane for the first time with an infant or preschool child, we recommend that you familiarize yourself with some of the rules of air carriers that allow families with small children to make comfortable and safe flights over any distance.
Rules for transporting children on Aeroflot aircraft
Aeroflot airlines have all the conditions for traveling with a child, from birth to adulthood. On board modern airliners, the necessary equipment is installed for the safe flight of babies in their first year of life.
Passengers planning to travel by air with an infant must notify representatives of the carrier company in advance about the small passenger, for whom a special cradle will be installed, providing additional safety, as well as a compact table for changing and convenient changing of clothes.
Children of all ages can fly on an airplane accompanied by adults. The accompanying person can be not only parents, but also close relatives of the baby, as well as proxies, but on the condition that these people have in their hands all the necessary documents confirming permission to fly from the baby’s blood relatives or guardians.
In addition, the set of documents must include an original birth certificate, a visa and an international passport for the child (if the flight is to a foreign country).
Flying with a child under 3 years old
Children from one to three years of age are more mobile, so they do not always easily tolerate an airline flight. Fast flights do not cause any particular difficulties for parents, but long-distance transportation can be a real challenge for both the baby and his adult companions.
In order for little passengers to happily and carefree endure a long flight on an airplane, the Russian aviation company Aeroflot has developed a small entertainment program for little passengers, which includes:
- broadcasting cartoons on the big screen;
- distribution of audiobooks;
- musical accompaniment for children;
- gaming entertainment.
Flying with a baby
On Aeroflot airlines you can make a comfortable flight over any distance with a small infant. According to the rules, adult passengers with newborn children are allowed on board, but experts do not recommend traveling with babies under 2 months of age. It is best to plan such flights only for urgent reasons.
When buying a plane ticket to fly with an infant, be sure to:
- notify the carrier;
- ask the flight attendants to secure the cradle to the wall;
- take on board everything you need for your baby (diapers, baby food, rattles,
- medicines from the list of approved ones, a change of clothes);
- choose seats in the first row;
- Take a pacifier with you and use it while climbing and landing; with its help you can eliminate the unpleasant stuffing of your ears that occurs when pressure changes.
What can you take on a plane for a child?
Aeroflot offers little passengers an entertainment program during the flight, but parents are still advised to take on board some things that will help diversify the child’s leisure time and create the most comfortable environment for him.
In hand luggage you can take:
- favorite books and toys;
- a bottle of water and baby food;
- travel potty (will help solve the problem with the toilet in case of a long queue);
- a child seat (if a ticket for a separate seat is purchased for the child);
- hygiene products;
- diapers;
- medicines;
- a light blanket for covering while sleeping.
Allowed baggage weight: no more than 10 kg per passenger seat. Personal belongings should not contain items prohibited for transportation according to the air carrier's rules. You can view the list of prohibited items and medications on the company’s official website.
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Transporting a baby stroller
According to the airline's rules, passengers with children can take a compact folding stroller on board the plane, but after landing this accessory is loaded into the luggage compartment of the plane.
What do they give children on an Aeroflot plane?
On all Aeroflot flights, little passengers from 3 to 11 years old are given children's entertainment kits in bright backpacks. The set includes a children's magazine with coloring pages, logic puzzles, pencils and board games.
Food for baby
When flying short distances, lasting up to 3 hours, nutritious meals are not provided for passengers with children. Parents are advised to take fruits, baby formula, juices and other easily digestible foods on the road, in case the baby gets hungry during the flight.
On flights lasting 3 hours or more, special meals are provided for preschool children. When purchasing a ticket, parents must clarify that they are flying with a child so that the carrier company can prepare a menu for the little passenger in advance.
On Aeroflot aircraft, children are provided with delicious, balanced meals, exclusively fresh, from trusted suppliers. Meals are prepared taking into account medical indications, religious beliefs and personal needs of the little passenger. All nuances regarding food for a child on board the aircraft are discussed in advance with authorized representatives of the air carrier.
You must order meals for your child no later than 36 hours before departure!
Children under 2 years old traveling by air without a separate seat are not provided with meals.
Benefits and discounts for children
According to the airline's rules, a child under 2 years old can fly with one of the parents without a separate seat, free of charge. When ordering a cradle or a special chair for a baby, you will have to pay 25-50% of the total ticket price, depending on the destination. Children from 2 to 12 years old need to buy a ticket with a separate seat at a discounted price.
Bonus for children
As a pleasant bonus, little passengers are given memorable souvenirs with the airline's symbols.
Service for accompanying a child on an Aeroflot plane
Children aged 5 to 16 years can travel on Aeroflot flights without adults, but must be accompanied by flight attendants. This service can be arranged by parents or guardians of a minor passenger for a fee.
What documents need to be provided to obtain support services:
- original birth certificate or Russian passport;
- if the child is adopted or is under guardianship, a document confirming this fact will also be required;
- personal statement from parents, adoptive parents or guardians;
- international passport and visa for flights to foreign countries.
Tickets for minor passengers accompanied by flight attendants are sold at full price, without discounts or benefits. The child is provided with an individual seat in the cabin, a place for hand luggage and baggage, and food according to the prepared diet at the request of parents or guardians. You can familiarize yourself with the rules for carrying baggage and hand luggage on an Aeroflot plane.
Boarding the flight is carried out with an accompanying person. You can leave the airport building only after the plane has taken off. During the flight, the child is monitored by flight attendants. After boarding, they hand over the minor passenger to the meeting person indicated in the accompanying document. More detailed information about the escort service can be obtained from the Aeroflot office.
On planes of various airlines around the world, it is common practice to transport children without parents. Each carrier can independently adjust the generally accepted rules for the flight of minors.
Rules for flying unaccompanied children
On board the most popular aviation company in Russia, Aeroflot, a child is allowed to fly unaccompanied by adults after reaching 12 years of age. You can read more about the rules for flying children with this airline.
Primary requirements:
- An unaccompanied child arrives at the airport with parents, guardians or other authorized persons of adult age, who undertake to remain with the child in the terminal building until boarding the flight.
- A child without parents can only travel on regular Aeroflot flights. On routes with transfers and connections, mandatory accompaniment of the small passenger is required.
- Upon arrival, the child must be met at the airport by adult relatives, guardians or other trusted persons.
- A child travels alone on an adult ticket purchased at a standard fare. He, like other passengers on the flight, is provided with free meals and other services provided.
Child escort service by Aeroflot employees
Aeroflot airline provides a paid service - escorting a minor on board the aircraft under the supervision of experienced personnel. Under these conditions, it is allowed to transport a child on connecting flights and with transfers at intermediate airports.
Tariffs for escort services:
- accompanying a child throughout Russia costs 3,400 rubles;
- flight to near and far abroad countries – from 40 euros.
This service is provided to children from 5 to 12 years old. At the personal request of parents, airline employees are ready to supervise the flight of teenage children - from 12 to 16 years old inclusive for a certain fee established in the carrier’s tariff plan.
You can read about the nuances of flying with a baby on an Aeroflot plane.
Instructions for parents on ordering the service
You can order the “accompanying a child” service at the permanent offices of Aeroflot and at specialized agencies that sell tickets for flights of this carrier.
To obtain support services you will need:
- original birth certificate of the minor passenger;
- a document confirming the relationship, guardianship and other rights of an adult applicant for a child sent on an unaccompanied flight;
- fill out an application and a form where you need to indicate the details of the accompanying adult and the person meeting you at the arrival airport;
- international passport and visa for the child if you plan to fly on international flights;
- a receipt confirming payment for the ordered service.
At the place of arrival, the child must be met at the airport by an adult, whose details are initially indicated in the application from the parents/guardians/trustees. The person meeting the minor passenger is required to present a passport or other identity document.
Sample application
Aviation companies around the world create all conditions for a comfortable and safe flight for passengers with minor children, as well as for young travelers going on a flight without parental accompaniment. Under the supervision of experienced airline staff, your children will be transported to their destination with the responsible handover of the minor to the meeting person specified in the parent/guardian application.