Natalie tours at the barricade. Tours from natalie tours Natalie tours tour operator spain
So, let's start with the main thing: we will never fly with Natalie Tours again and we will save all our friends. This tour operator is the only thing that spoiled our wedding trip on 16.08.14-31.08.14 to Thailand (Pattaya), and completely. We took a 4 * hotel, but fortune. Upon arrival, the same 6 tourists, including us, were accommodated in a 3 * hotel. We were a little disappointed, but decided to enjoy what we had. The rest of the tourists spent the whole day negotiating with Natalie-Tours for relocation to a hotel of the corresponding category. The next morning we came to a meeting with the guide Vadim and heard “in 15 minutes we will leave for another hotel” - we were automatically moved with everyone, without notifying us ourselves. To our question, “What would happen if we didn’t come now?” Vadim logically answered, “But you did.” As a result, we lost exactly two days, spending them on suitcases. We (already all six tourists) asked Vadim to somehow apologize from the tour operator and compensate for the 2 lost days. Vadim said that Natalie-Tours was ready to give us an excursion to the zoo at the cost of 400 baht in exchange for receipts that we had no claims against Natalie-Tours. Pretty suspicious, right? No apologies/regrets were even verbally uttered. The representative of the company completely refused to give any contacts of his colleagues both in Thailand and in Moscow - "no one will do anything to you anyway." Vadim's tone and behavior horrified everyone - he allowed obscene words, was rude, impudent, waving his keychain with boxing gloves in front of us in a "bull" pose. When it became obvious to everyone that this was not only a violation of business etiquette and human treatment in general, but also smacked of lawlessness, we took out the camera. Vadim changed even more in tone and face: “I’ll break it for you now, put it away!” And then the curtain: "The Russian does not touch the Russian in Thailand, but the Thais will do anything for my small fee." Don't you think it's overkill? Realizing that there was no point in continuing the conversation with a representative of Natalie Tours in an intelligent shirt, we left to improve our vacation for the better. Of course, we did not sign any papers. On this, our communication with Vadim, thank God, ended. The holiday itself was good. On the eve of departure, on August 30, in theory, flight information should have appeared. But, of course, Natalie Tours is above that. Fortunately, there is Internet and we found out when our flight was, but the question of transfer remained. Six poor tourists have already managed to unite and they had to call Vadim again. He standardly refused, saying that we need to call some kind of Vera (it’s necessary, at least now he gave the contact of a colleague). They called Vera for three hours or more. Of course, Vera was not at all in the subject, and if not for our call, no one would even have taken us from the hotel. In the end, we left safely. The End.
Tour operator Natalie tours offers its customers a wide range of profitable travel offers in various directions. By contacting the company for help, the client can not only purchase a ticket to any direction he is interested in, but also issue or renew a passport, and obtain a visa. All that is required of him is to provide the necessary package of documents. Their transfer to the appropriate authorities and the registration procedure will be undertaken by the employees of Natalie Tours.
Hotline Natalie Tours Moscow operates around the clock. So if a client has problems, he can count on help at any time of the day or night.
Tour operator Natalie tours Moscow tour search
You can search for a tour of this operator in two main ways: by calling Natalie Tours Moscow and arranging a meeting at the company's office or directly on the company's official website. AT last years the latter option is becoming more and more popular among potential consumers of tourism services.
| № | Addresses in Moscow | Working mode | Telephone |
|---|---|---|---|
| 1 | Dolgorukovskaya, 7 | 8‒800‒700‒17‒71 | |
| 2 | Zemlyanoy Val, 64 st2 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 3 | Taras Shevchenko embankment, 23 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 4 | Gross, 21 k125 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 5 | Tsvetnoy boulevard, 1 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 6 | Mira prospect, 75 building 1 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 7 | Strastnoy Boulevard, 8a | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 8 | Bolshaya Cheryomushkinskaya, 1 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 9 | Volgogradsky prospect, 10 building 2 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 10 | Leningradsky prospect, 33a | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 11 | Leningradsky prospect, 33a | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
| 12 | Rusakovskaya, 31 | Mon-Fri: 09:00-21:00, Sat: 10:00-20:00, Sun: 10:00-18:00 | 8‒800‒700‒17‒71 |
Spain became the first and main direction of the tour operator. At the moment, all Spanish resorts host Natalie Tours. The Spanish direction is the strongest side of the tour operator in all areas - the purchase and rental of real estate, business and corporate trips, children's recreation, event and sports tourism. The company has exclusive contracts with Spanish hotels and airlines.
The main office of the company is located in Moscow. 7 official representative offices of the tour operator are located in Kazakhstan, Ukraine and Belarus. The franchise company, launched in 2009, has shown its effectiveness and every year the number of offices under the Natalie Tours brand is growing steadily throughout Russia!
The tour operator has a wide range and offers tourist package tours to 23 countries of the world. The priority is Spain and Europe.
A distinctive feature of the tour operator from others are the developed club family programs for families with children under their own brand.
The tour operator has long won the fame of a reliable and responsible partner who can be trusted in everything!