Turkish Airlines check in. Turkish Airlines: check-in for flights in Russian. Registration via mobile application
In this article I want to clearly look at registration for Turkish Airlines aircraft. I recommend that you go through this process via the Internet, without any queues and in a relaxed atmosphere. This will not only save time at the airport, but also be one of the first to choose your favorite seats on the plane, which is very important, especially on long flights.
It is worth noting that, unfortunately, online check-in for a flight is not available at all airports. So, for example, when flying out of Sarajevo, I was not able to take advantage of this opportunity. In other cases, she helped me a lot: you don’t have to rush and don’t stand in line. This option can also be considered irreplaceable if you do not have checked luggage, but only hand luggage. Then, upon arrival at the airport, you need to immediately go to the check-in and security counter.
Okay, let’s leave the theory aside for later, let’s look at everything using a specific example.
1. Online check-in for regular Turkish Airlines flights begins 24 hours before departure. This is very convenient; you register at home, even if you then have to go to the airport by train or bus across the country. Slowly, in a calm environment, and not rushing around the nearest cafes in search of WiFi.
Attention! If the flight consists of several flights, check-in will become available 24 hours before the departure of the last one!
To begin the registration procedure, go to the TK website, where you will be asked to indicate the electronic ticket number ( E-Ticket Number) or PNR code ( Booking Reference), as well as name ( First Name) and last name ( Last Name) passenger, then click Next >> ( Continue).
In this case, pay attention to the “ To start online check-in only for mentioned passenger please click.“. This is a function for those who have several people on their ticket and want to complete the check-in procedure only for the passenger whose first and last name you just entered. By default, the checkbox is not checked, and in most cases we do not need it.
Please keep your booking reference and e-ticket number confidential for your own security – Please keep your e-ticket number confidential. for your own safety.
2. If you entered all the data in the first step correctly, you will be directed to the next page. It is used to select a flight for check-in, indicate the bonus account number of Turkish Airlines or another airline member of Star Allians ( Frequent Flyer Card Number) and your nationality ( Nationality). Please note that the Turkey Card ID field ( Republic of Turkey ID Number) can only be completed by citizens of the Republic of Turkey. Then click the Next button.
Please note that flights for which check-in functionality is already available are marked as Available to Check-in.
3. A new inscription will appear at the bottom. You need to check the corresponding box in the green box indicating that you agree with their rules and click again Continue.
I accept the above conditions and would like to continue check-in –I agree to the airline's rules and would like to continue checking in online.
4. We have reached the step where you need to specify a seat for yourself and the other passengers. You can read about which seat is best to choose on the plane in a separate article.
As you can see, we have a diagram of the plane and a schematic representation of all the passenger seats in our class. White, empty squares are free spaces, and we can choose them. We select, click on them with the mouse and the corresponding place will appear opposite your last name. After this procedure, click next. If the flight has connections, you will be asked to select seats on other planes. Do it.
Once we have secured our seat on all segments of the flight, we can move on to the next page.
5. This concludes our registration. At this step, you can still go back and change seats, but not until your boarding passes are printed.
So now you need to print ( Print) all boarding passes ( Boarding Pass) in the corresponding column. You will need to come directly to the flight with these sheets. Try not to crumple it, as I did, putting it in my trouser pocket; at the Donetsk airport during security, the scanner only read the security code from the boarding pass 5 times, I had to be nervous.
Please note that without a Boarding Pass you will not be able to board the plane! Please don't lose these papers. To be on the safe side, I recommend printing out several copies and placing them in different places, plus taking one with you on a flash drive in electronic form (I recommend studying this in my article on documents on a trip).
6. Printing your boarding pass is done in this way: after clicking on the Print button for the corresponding flight, a pop-up window will pop up (make sure that they are not blocked by your browser!)
Click here Please click here to print the boarding pass to send to the printer for printing, and be sure to save it on the computer with the item Please click here to download the boarding pass. We repeat for each landing flight.
If the passengers have made the ticket payment via internet or call center, main credit card is required to be presentes during the boarding time – If a passenger purchased a ticket online or by telephone, they will be required to provide their credit card used for payment as proof of its physical presence at the time of boarding. I’ve never seen it in practice, but just in case, I don’t buy through a virtual credit card, but only pay with a physical one.
7. That's all, actually! Congratulations and have a safe flight!
Any questions? Ask in the comments!
Answers to frequently asked questions
What to do with your luggage?
If you have checked baggage, you will have to check it. As a rule, to do this you need to stand in line with those who are checking in for the flight (even if you have boarding passes). And only some airports have a separate counter and even a self-service baggage check-in machine for such passengers. If you only have hand luggage, go straight to boarding.
I checked in for the flight, but I can’t print out the boarding passes; instead of the print item, there is Info.
There are a number of reasons why the service does not allow you to print your boarding pass. In such cases, you will be able to receive them during check-in at the counter, along with everyone else.
I bought a ticket at a travel agency and online registration is not available to me. This is true?
Yes indeed. Travel agencies buy places in “blocks”. You will only be able to check in at the airport.
Can they ask me for the card with which I paid for the tickets?
Yes, but only if you purchased directly from that airline's website.
Turkish Airlines tickets can be purchased at the ticket office, but there is a much more pleasant option - book them online. This can be done on the website of the airline itself or using the services of an agency; the procedure will be equally fast. You don’t need to travel anywhere or stand in line – you just need to indicate the desired dates, number of passengers and departure/arrival points in the search form.
Booking
To book your favorite flight, you must carefully follow all instructions, and a booking confirmation will be sent to you by email. Afterwards, all you have to do is print it out and present it at the airport – and there’s no paperwork involved.
Of course, in certain cases you cannot do without additional documents: for example, if a visa is required to enter the country. But booking via the Internet is in any case much more convenient and is becoming popular with an increasing number of passengers.
You can only book a ticket online using a bank card, so it is recommended to check in advance whether your card is suitable for online transactions and whether there are enough funds on it. Thus, Turkish Airlines accepts only Visa and Master Cards for payment, and owners of German bank accounts have the additional opportunity to pay using EDD.
Registration
Check-in for a flight is possible both online and directly at the airport. Of course, online check-in is more convenient, as it opens in advance and saves you from standing in queues, but it is not available to all categories of passengers. For example, those who carry checked luggage or those traveling with children under two years old cannot use this feature.
It is better to arrive at the airport in advance to check-in, especially if you have to check in luggage, so as not to rush and get everything done on time. Typically, check-in at the airport begins two hours before the plane departs, and closes 30 minutes on domestic flights and 45 minutes on external flights.
Baggage includes clothing, personal items and necessary equipment to provide the passenger with comfort and convenience during travel. Before registering, please check that there are no prohibited items.
How much baggage can I take on board for free?
Turkish Airlines considers baggage allowance to be packaged items whose weight must correspond to:
- economy class – 20 kg;
- business class – 30 kg;
- baby (infant) – 10 kg.
Please note that the weight of one unit should not be more than 32 kg.
When flying to the USA or Canada, different rules apply:
- economy class – 2 items / 23 kg each with a total size of 273 cm;
- business class – 2 items / 32 kg each, dimensions of 1 item based on the sum of three sides no more than 158 cm;
- for a baby (infant) – 23 kg, total size less than 115 cm.
For a child under 2 years of age, without allocating a separate seat, a fully disassembled baby stroller is allowed (the size of the components should not exceed 115 cm).
What size carry-on bags are allowed?
Turkish Airlines considers hand luggage to be luggage that is taken into the cabin and has dimensions of 55 x 40 x 23 cm. The weight for free transportation depends on the class of ticket purchased:
- economy class – 1 seat / up to 8 kg;
- business class – 2 seats / up to 8 kg each.
What can you carry in excess of your carry-on luggage?
For Turkish Airlines, the following can be carried in excess of the carry-on baggage allowance:
- women's / men's bag;
- small camera;
- baby carrier;
- laptop/tablet;
- umbrella (without pointed tip).
Is it possible to transport an animal on airline planes?
Yes, Turkish Airlines allows pets. Cats, dogs and birds can be transported if they have a valid health and vaccination certificate/authorization to enter the destination country. They can be taken into the salon in a separate cage. Animals not mentioned above may be transported through a freight service. The following rules apply for their transportation:
- Advance booking is required for cabin transportation.
- Animals must be kept in special containers measuring 23 x 40 x 55 cm, and passengers are expected to take care of their own storage. The total weight of the animal and container should not exceed 8 kg.
- Dogs that assist blind and deaf passengers can travel free of charge in the cabin outside of their cages.
- The cage must have a tag identifying both the passenger and the animal.
Turkish Airlines is the largest air carrier in Turkey, operating regular flights to 120 countries, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator; no other airline in the world can boast of such a route network.
The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are Esenboga International Airport (Ankara) and Gokcen International Airport (Istanbul).
History of the airline
Turkish Airlines has been in existence since 1933. At that time, the carrier's main flights were between three major Turkish cities: Istanbul, Eskisehir and Ankara.
In 1937, the company's fleet was replenished with new aircraft, and the route network was expanded to 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.
Turkish Airlines began operating long-haul flights across the Atlantic Ocean and to the Far East only in 1987.
Since 2008, Turkish Airlines has been a full member of the Star Alliance.
During 2012-2015. the carrier was one of the ten best airlines in the world.
Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpress And North Cyprus Airlines.
Flight Destinations
Turkish Airlines flies from 42 airports in Turkey, including a very large number domestic flights. Flights on the Istanbul - Ankara route alone operate more than 100 times a week.
Majority international flights The carrier operates from Ataturk Airport in Istanbul.
IN Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.
Turkish Airlines planes can be used to reach CIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.
Transatlantic flight with Turkish Airlines
Using the services of Turkish Airlines, you can fly across the Atlantic to North America(US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and in South America(Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).
Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.
Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.
The airline operates regular flights to cities of the Russian Federation: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. Turkish Airlines also operates direct charter flights from Russian cities to the resort of Antalya.
Airplanes of Turkish Airlines
As of July 2018, Turkish Airlines' fleet consists of 310 aircraft, with another 216 aircraft on order (they will join the company's fleet between 2018 and 2023). The entire fleet of Turkish Airlines aircraft is represented by aircraft of the world famous and reliable Airbus and Boeing brands:
- Airbus. Models: A319-100, A320-200, A321, A321neo, A330-200, A330-300, A340-300. The A321neo (91 aircraft) and A350-900 (25 aircraft) models have been ordered.
- Boeing. Models: 737-700, 737-800, 737-900ER, 777-300ER. The 737MAX8 (65 aircraft) and 737MAX9 (10 aircraft), as well as the 787-9 (25 aircraft) have been ordered.
Schemes of the aircraft cabins of the Turkish Airlines carrier can be viewed on the official website of the airline in Russian. And in the publications of our portal you can get acquainted with the placement of seats and the best places on board aircraft and Turkish Airlines, which often operate flights to Russian cities.
Boeing 737-800 Turkish Airlines
Classes of service
Turkish Airlines offers passengers 2 classes of service:
- Economy class. The seat backs recline 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. For entertainment, 350 video programs and 600 music discs are available.
- Business Class. The chairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, and a reading lamp. Meals on board are served in porcelain, the menu changes weekly and features gourmet dishes that have won the Skytrax Award for Best Flight Catering in Europe. At the airport, business passengers check in at a separate counter, board the plane last, and leave early. Increased baggage allowances are also provided.
In different airline aircraft models, as well as depending on the main flight route of the airliner, the placement of the “economy” and “business” cabins differs. Find out in advance information about the cabin layout of the aircraft you plan to fly in order to choose the best seats for a comfortable flight with Turkish Airlines.
Flight rules for passengers
On international flights of Turkish Airlines, the carriage rules luggage and hand luggage depend on the route direction and flight distance.
Most often, economy class passengers can carry baggage weighing up to 20 kg and hand luggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces of no more than 8 kg each.
The maximum permissible dimensions of luggage are 158 cm in total dimensions, weight - 32 kg; for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).
Can be transported in luggage sports equipment. On domestic flights 1 set of equipment for many sports (kayaking, golf) can be carried completely free of charge. Special tariffs established by the air carrier for the transportation of sports equipment to international flights, range from 30 to 60 euros. More information about the conditions for transporting equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.
Pregnant women from 28 to 35 weeks before the flight, a medical certificate is presented stating that there are no contraindications to flights, and women from the 36th week of pregnancy are not allowed on board the plane.
For flights from small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.
The airline provides a paid service (from 7 to 12 years old) during the flight. You need to order the service and complete the necessary documents for such a child’s flight in advance.
Pets are approved for transportation and travel with Turkish Airlines comfortably and safely. Cats, dogs and some birds in cages are allowed into the aircraft cabin, provided that none of the flight passengers has provided a medical certificate indicating that they are allergic to the animals being transported. The permissible dimensions of the cage are 23*40*55 cm, and its weight together with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. Due to international air travel regulations, some pets are not allowed on board, please check the list in advance.
The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.
You can find out more about all the nuances of transporting pets on board aircraft.
Miles and Smiles program (Miles&Smiles)
The Turkish Airlines Miles and Smiles program provides many benefits for frequent flyers, from award tickets to free upgrades.
Becoming a member of the program is very simple, you just need to fill out the Miles&Smiles membership form on the Turkish Airlines website. This is done absolutely free.
You can earn points by flying on Turkish Airlines and its partners (other Star Alliance airlines). The number of points will depend on the class of travel. You can also earn points when you spend with your Miles and Smiles card. And the miles accumulated on the Miles&Smiles credit card can be used to pay for tickets and other purchases. You can apply for a credit card on the airline's website.
You can earn miles in the Miles&Smiles program starting from your first trip. It is then possible to use them to obtain the following privileges:
- spend your miles on award tickets for domestic and international Turkish Airlines flights for yourself, family and friends;
- use your miles for a free upgrade;
- accumulate and spend miles with program partners;
- Use your miles to make purchases at Shop&Miles.
Turkish Airlines Miles&Smiles Cards
All Miles and Smiles program members receive privileged status and higher-class service: they book flights on the Turkish Airlines website or through the Turkish Airlines mobile app, use the Business class lounges and check-in counter for free (regardless of which class they fly), and enjoy increased free baggage allowance.
For more information about the program cards, see the airline’s official website in the section “How the Miles&Smiles program works.”
Checking in for a Turkish Airlines flight
The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline’s website from a computer, tablet or smartphone, as well as using a mobile application. After completing the procedure on the website, you can send your boarding pass to your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and avoid queuing at the check-in counter. If you check-in online, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours before departure (for international flights).
Online check-in begins 24 hours and ends 90 minutes before departure.
You can check in as usual at the airport. In this case, you should arrive early and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).
Some airports have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosks. To do this, you must do one of the following:
- insert your Miles&Smiles member card or bank card into the reader;
- enter the electronic ticket number;
- Dial the reservation code (PNR).
Self-check-in begins 12 hours before flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. The self-service kiosks allow up to 8 people to register simultaneously with the same reservation code (PNR).
After printing their boarding pass at the self-service kiosk, passengers without luggage can proceed directly to the boarding gate. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.
Always time yourself correctly - after checking in at the counter or self-service kiosk, you must be at the gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers will not be allowed to board the flight.
Turkish Airlines website
Turkish Airlines has a convenient and very informative official website; most of the information is translated into Russian, but there are also sections available only in English.
The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat, order services on board (special meals, accompanying minor children, transportation of animals, etc.). Using the company's website, passengers can use bonus program points, book hotels and rent a car.
In 2012-2015 Turkish Airlines has officially entered the TOP 10 best airlines in the world. Turkish Airlines is a parastatal (49% owned by the local government and 51% by various investors) and transports at least 20 million people annually. In total, flights are carried out to 120 countries, which is a record number of destinations compared to other companies. The geography of flights covers almost the entire globe, flights take place in:
- Numerous European countries (42 airports in total);
- Transcaucasia and Russia;
- Countries of the Middle and Far East;
- Africa;
- North and South America;
- Oceania.
Most flights are to European countries, with flight times not exceeding 3 hours. Departure to the largest number of destinations is carried out through the company’s base airport in the capital of Turkey, Istanbul. In total, flights are carried out to 262 airports around the world.
Turkish Airlines
Turkish Airlines also serves the tourist flow of the most populous cities in Russia. Departures regularly take place from:
- Moscow (Vnukovo airport);
- St. Petersburg;
- Yekaterinburg;
- Kazan;
- Sochi;
- Rostov-on-Don;
- Stavropol;
- Voronezh;
- Samara.
In addition to mass transportation services, the company actively sponsors the production of films and the Euroleague football, as well as other large-scale world championships in this sport.
Check-in rules for airline flights
Turkish airlines check-in for flights online within a strictly limited time. Registration opens exactly 24 hours before takeoff and closes 90 minutes before takeoff.
There are several registration options:
- At the check-in counter or similar self-service counters at the airport.
- On the official website through any convenient device with Internet access.
- Via a mobile application.
Note! You can check in through the self-service point at the airport only after pre-registration on the website. In this case, the passenger’s identity data has already been verified and collected, all that remains is to check in and check in the luggage.
Ticket booking
Different categories of passengers have different free baggage allowances. They should be strictly observed in order not to delay the procedure for passing customs control. For economy class the maximum is 23 kg, for business class - 30 kg. Passengers taking advantage of special offers and promotions can only take 15 kg of hand luggage. In general, when purchasing any adult ticket, an infant or child who is not allocated a separate passenger seat is given the right to carry an additional 10 kg of luggage.
When choosing a ticket, the maximum baggage allowance is specified.
If the amount of luggage exceeds the norm, then the additional payment will be at least 4-8 Turkish liras (52-104 rubles) per 1 kilogram of weight or 80 dollars for 1 piece of additional luggage. These data are given for flights to Turkey and Cyprus; on international flights the surcharge amount will increase significantly.
For those who have completed online check-in, there are two check-in options at the airport itself:
- Re-check in with your boarding pass at the staff counter and check in your luggage there.
- Check in at the self-service checkout, check your luggage there without the participation of employees, then board the plane.
Orange self-service terminals where luggage is also checked in
If you do not need to check in your luggage, you only have hand luggage, then check-in is also carried out at one of the two counters listed above. Which one to choose is up to you.
How to book a flight online. Instructions
You can book your flight immediately on the airline’s home page www.turkishairlines.com. Usually, due to the reading of cookies, the menu in Russian is automatically displayed immediately upon opening the site. If this does not happen, then you need to select the corresponding icon with the Russian flag in the upper right corner to change the language and currency.
On the Turkish Airlines website, online registration is carried out in several steps, you need to:
- Go to the main page of the official website indicated above.
- In the middle of the screen with a color image, select the second icon called “Registration/manage booking.”
- Enter your personal data in two translucent windows: your last name and the number of the purchased ticket and click on the red arrow to continue.
- On the next page, fill in the details of your flight (it will be difficult to confuse it with other flights, since it is highlighted with a special “Available” line).
- Accept the terms and conditions of online registration.
- On the detailed plane diagram, select a suitable seat and confirm your choice (as a result, the passenger’s last name should appear opposite the selected seat).
- Send the file for printing, present the sheet at the registration desk.
Turkish Airlines aircraft cabin layout that will be displayed during online check-in
If several people are registered for one ticket, but you only need to register a seat for one, you must uncheck the box that will accompany the data entry at all stages of registration.
Once the file has been printed, you cannot change your selection. Only 22.5 hours are given to complete online registration. However, it provides the following advantages:
- The right to independently choose a seat (for example, by the window or at the beginning or tail of the plane, that part of the board where there is less motion sickness).
- Saving time (we are talking not only about the absence of queues, but also the opportunity to check in independently at the self-service counter at the airport, bypassing the check of documents and luggage by employees).
Note! The online check-in form is not available for all airports around the world. Before you begin the procedure, check with the help desk to see if the function is available for a specific air port.
You need to carefully ensure that the printed form is not lost anywhere until you board the aircraft. It will serve as a boarding pass; there is no other alternative to it, confirming the right to be on board. This is the only copy of the ticket.
For those who bought a ticket from a travel agency, online check-in for Turkish Airlines flights is not available. On charter flights, all seats are purchased in advance; you cannot subsequently choose another seat yourself.
Reservations
Despite the fact that many travel agencies and intermediary sites offer the purchase of tickets for Turkish Airlines flights, it is strongly recommended to book tickets on the official website or at the sales desk, even if it turns out to be more expensive.
Reservation, as well as registration of a place, is available immediately on the start page of the site. In this case, to start the system, you will only need to change the language, otherwise the active windows already offer a choice of airports and dates. To book a flight without payment, the following steps are taken:
- Data about points and times of departure and arrival are entered.
- If there are several options, the most suitable one is selected.
- The passenger’s personal data is filled in (passport and other data cannot be changed subsequently).
- The ticket is redeemed 12-24 hours before departure or at another specified time for a specific flight.
You must specify how many passengers should receive separate tickets (or all passengers will be registered for one ticket). It is necessary to indicate their status: child, adult, disabled. These categories have different pricing policies; registration is also different if you have one ticket for everyone or a separate coupon for each (the whole group will go through in turn as separate passengers or all at once on one ticket).
Cancellation without penalty is rare. You can completely cancel a ticket purchase without any consequences only when the application has not yet been processed. Cancellation fees are charged from a portion of the money already paid in the form of a certain percentage of the total amount (its size depends on the specific destination and other factors). Changing booking data is only possible through corporate customer support (by calling the hotline or other methods).
Registration via mobile application
This registration form will be convenient for those who do not have the opportunity to use the computer version of the site. In general, check-in for a flight in Russian on Turkish Airlines through the application is similar to what has already been discussed. You need to do the following:
- Open the application start page and select “Check-in” (one of the four icons, the one located in the upper right corner).
- Indicate the same personal data: last name, ticket number.
- Choose a suitable location.
- Get your boarding pass with a QR code on the application page.
- Present the QR code at the service counter as a boarding pass.
Selecting a seat on board and boarding pass in the mobile application
Thus, when using a mobile application, there is no need to even print a ticket; you just need to show it on your smartphone.
Restriction for online registration.
It is quite difficult to meet restrictions when registering online, because... the company actively receives feedback from its customers. This is possible in two cases:
- Contact or personal information was entered incorrectly.
- The required airport has not yet been entered into the airline's electronic database or is not serviced on the Turkish Airlines website.
The first situation can be corrected by contacting the customer service center. In the second situation, nothing can be done. You can check in at such an airport only in the general manner (i.e. in person) at the service counter.
Thus, there are two ways to pre-register online with the right to choose your desired seat on board: on the official website of Turkish Airlines or through their mobile application. At the airport itself, check-in is possible either at the service counter or at the self-service counter (provided that online check-in has already been completed).