What are the dimensions of hand luggage on the s7. Hand luggage S7 - size, dimensions, weight. Baby stroller in hand luggage

Excess baggage at the airport may result in additional costs. Before you go on a trip, you should find out in advance what cargo allowances are accepted by Aeroflot, S7, Ural Airlines and many others and.

Weighing luggage at the airport

There are 2 systems:

• weight;
• depending on the number of seats.

If we talk about the first, then it only assumes that the weight of your luggage will be limited. For example, if you can carry only 20 kg, then without additional payment you can take only 2 suitcases with you, the weight of each should not exceed 10 kg. Anything over 20 kg will be considered excess of the norm by the airline. You will have to pay extra for overweight baggage.

For example, an airline has determined that 20 kg can be carried. You take 2 suitcases with you. 1 bag is 17 kg and 2 bag is 11 kg. You need to calculate the total amount, it is 28 kg. Subtract the allowed weight of luggage, in the end you will get the following value: 28-20=8. You will have to pay extra for 8 kg.

There is another system, it takes into account the number of seats. If we talk about an economy class flight, then passengers have the right to check in only 1 suitcase. Its weight should not exceed 23 kg.

Utair baggage allowance

For a better understanding, consider 2 examples.

Situation 1. You took 2 suitcases with you on your trip. You loaded the first one lightly - 10 kg, but the second is heavier - 13 kg. Counting the total weight, you get 23 kg. But it is worth considering that airlines with such a system also limit the amount of luggage. As a result, you will receive an excess of baggage, it is 1 piece.

Situation 2. You have 1 bag, its weight is 28 kg. Although you fit within the number of seats, an excess weight of 5 kg will be recorded.

How much is overweight baggage

The cost of excess baggage depends on the standards that the airline uses, as well as the destination. You should always check with the airline for specific numbers. Employees of Aeroflot, Pobeda and S7 will always provide assistance to passengers.

The cost of overweight baggage may vary from airline to airline.

If the carrier uses a weight system, then you will have to pay extra for each kilogram that is recorded in excess of the established limit. Payment is influenced by airline policy and direction. The cost is calculated taking into account transportation in economy class, while the highest fare is taken into account.

For 1 kg of overweight, an amount equal to 1.5% of the ticket will be taken. In addition, the air carrier may set a fixed amount. Usually the cost of 1 kg of overweight fluctuates within reasonable limits, from 5 to 10 euros will be taken from a passenger.

For example, you are going to fly from Paris to Berlin. In economy class, you can carry a suitcase that weighs no more than 20 kg. Your bag weighs 24 kg. We can say that the advantage was 4 kg. If the excess baggage fee is 10 euros per 1 kg, then you will have to pay an additional 40 euros.

Some companies have adopted restrictions not only on weight, but also on the number of seats. In this case, the cost will be calculated differently. You will have to pay extra for the extra baggage you occupy and for the extra kilos you carry.

For example, if you are flying from Milan to London, you are entitled to a free baggage allowance of 23 kg. Let's say you have a heavy bag, its weight is 31 kg. The airline has set tariffs, if the baggage weight is more than 23, but less than 32 kg, then you will have to pay 100 euros. Consider how much you exceeded the norm, it does not matter. In any case, you will pay 100 euros for an overweight of 3 kg and 9 kg.

What if you have multiple suitcases? For example, you took 2 bags with you on a trip. The weight of one is 20 kg, the other is slightly lighter. Let the second bag weigh 14 kg. In this case, there will be an excess, but already by the number of seats. You will have to pay for 1 more seat, usually 50 euros.

Please note that in some situations it is much more profitable to pay extra for 1 seat than to pay for the carriage of baggage in excess of the established standards. It is recommended to always have a small amount of money with you, then the demand of the airport staff will not take you by surprise.

It is worth considering another example. You go on a trip, take 2 suitcases with you. The weight of one bag is 26 kg, and the second is slightly lighter - 15 kg. It can be said that the airport staff will record an excess not only in the weight of luggage, there will be an excess in the number of seats. For carrying heavy suitcases you will have to pay 100 euros. Also, be prepared to pay €50 for 1 extra seat. As a result, you will pay 150 euros.

What can be done in such a situation? It is best to put some of the things from the heaviest suitcase into a lighter bag. As a result, you will only pay extra for 1 extra seat.

When going on a trip, pay attention to the fact that the weight of 1 suitcase should not exceed 32 kg. If an excess is recorded, then the cargo will be considered oversized. Most airports simply will not transport it, you will have to deal with sending things on your own. At many airports around the world, loaders will not carry bags that weigh more than 32 kg. They are forbidden to do so. Explore. Almost every airport is provided, but it is paid.

It is worth paying attention to one more rule. We are talking about coordinating the transportation of oversized cargo. Be sure to notify Utair or another carrier, otherwise the suitcase may not be accepted for carriage. The carrier has the right to do so.

Where to pay

To pay for baggage, if you have exceeded the standards, you should contact the specialists. The payment desk is located at all airports. You can find out about its location by contacting the employee at the front desk. Here you will also be told about the cost of excess baggage.

First your bag will be weighed. Often, passengers do not even have to pay for a small excess of luggage on the plane. Of course, we are talking about 2-3 kg.

Counter payment for additional services at Domodedovo airport

Review the information provided to clients. Additional payment for overweight is possible not only at the airport. For example, in 2020, UTair allows you to carry 23 kg of baggage in economy class. Aeroflot has set similar standards. But in the economy-comfort and business class, 2 extra seats of 32 kg each are provided. Special conditions are offered to participants of the Status program of UTair. For more information, please contact your airline representative.

S7 Airlines is one of the leaders in the air transportation market. It has more than 1000 domestic and international flights. The company is constantly improving customer service. Thanks to this, the number of tourists who travel on its aircraft is increasing. Many are interested in the question of what are the rules for transporting luggage and hand luggage established by the carrier. Let's figure it out in this article.

Carry-on baggage allowance at S7 Airlines

Transportation of hand luggage S7 is carried out in accordance with the established rules and tariffs. Accordingly, the passenger is allowed to take on board a certain number of bags. This parameter depends on the fare of the flight.

Tourists who travel on the Economy Basic tariff can take hand luggage weighing up to 10 kg with them into the cabin. At the same time, its dimensions must correspond to three parameters: 55 × 40 × 20 cm. If a tourist flies under the Economy Flexible tariff, he can take hand luggage with him, the dimensions and weight of which are similar to the previous tariff.

Free baggage allowance and carry-on baggage allowance

The "Business Basic" tariff plan allows you to carry bags weighing up to 15 kg and measuring 55 × 40 × 20 cm as hand luggage. The "Business Flexible" tariff has similar rules for carrying hand luggage. It should be noted that if these standards are exceeded, a certain fee is provided. It depends on the dimensions of hand luggage, as well as the fare of the flight.

You need to remember about the items that are allowed to be transported in hand luggage. These may be food items that are ready to eat. It is also allowed to transport baby food. It just doesn't have to be cooked. In addition, you can transport the necessary medicines and other personal hygiene items. Liquids are transported in containers of 100 ml, not more than 1 liter per passenger.

Baggage allowance

One passenger can carry one bag or box free of charge as checked baggage. At the same time, it is worth considering that their dimensions and weight must correspond to the established parameters. They are different in all tariff plans.

The Economy Basic and Economy Flexible tariffs provide for free transportation of baggage, the weight of which does not exceed 23 kg, and its dimensions in three parameters do not exceed 203 cm. In the Business Basic and Business Flexible tariff plans, the baggage weight is increased to 32 kg, but the dimensions in three parameters remained the same (203 cm). In S7, excess baggage must be paid for at special rates. They can be found on the airline's website.

Additional baggage allowance

In some fares, the free baggage allowance has been increased. Such privileges can be used by members of the loyalty program from the carrier. Also available to passengers new service"Additional Baggage Allowance". You can use it directly on the airline's website.

You can do this in the following ways:

• in the "My Bookings" section of the website after making the payment;
• during web registration;
• during the online booking of flight tickets.

The cost of excess baggage S7 is reduced if you pay for transportation services on the website of the air carrier. After making the payment, the passenger receives a receipt, which must be printed out and presented at the airport.

Transportation of animals on the plane

The airline does not prohibit tourists from transporting pets. But there are certain rules here:

• animals must be in special cages or carrying bags;
• the parameters of such cages should allow pets to stand up and turn freely;
• there must be special materials at the bottom of the cage;
• cage doors should be tightly closed;
• dogs are transported in collars and muzzles.

The mass of the cage or carrying must not exceed 10 kg, and the dimensions in three parameters - 115 cm.

It is worth considering that for the transportation of animals you will need a veterinary passport. Vaccinations are included in this document. To travel abroad, you will need an international veterinary certificate. Also, all pets at the airport are examined by a veterinarian.

Important! The company must be notified about the transportation of a pet a few days before the planned departure.

Transportation of skis and snowboards

Sports equipment of this type is allowed to be transported on the aircraft of the airline. Moreover, during the winter season it is transported free of charge. It must be packed in special cases. Its weight must not exceed 23 kg, and its dimensions in three parameters - 203 cm. In other seasons, the rules for transporting such luggage have been changed. They can be found on the website of the air carrier or you can ask questions by calling the hotline.

Baggage damage

If defects are found after receiving the baggage, you must not leave the special area. You need to contact the airport staff. They will offer to write a statement and draw up an act of damage. Based on these documents, a decision on compensation for damages will be made. You also need to provide a luggage tag, a boarding pass.

For security reasons, international regulations prohibit the following items and substances from being carried in checked or carry-on baggage.

The above list of prohibited items is not exhaustive; it can be added at any time. Please note that certain flights may be subject to more stringent requirements. In addition, the regulations in force in the specific countries must be observed.

Restrictions on liquids in carry-on baggage

New safety regulations have been established to protect passengers from the risks associated with the possible use of liquid explosives. These rules apply to flights departing from all airports located on the territory of the EU member states, as well as in China, Korea, Thailand, Norway, Iceland, Switzerland, Moldova, etc.

From August 27, 2007, the rules come into force on the territory of the Russian Federation and will apply to all passengers departing from Russian airports. Please read these rules and take them into account when preparing for your trip. Passengers can still carry liquids in their checked baggage. The new rules apply exclusively to hand luggage.

Medicines and certain types of food that may be needed during the flight are not subject to the requirements for packaging in a plastic bag.

Passengers on flights will be able to carry liquids in hand luggage only if the volume of the container in which they are transported does not exceed 100 ml. Containers must be shipped in a transparent plastic bag that can be resealed. The volume of such a package should not exceed 1 liter. The restrictions apply to all types of liquids, gels, lotions, perfumes, creams, toothpastes, liquid cosmetics, etc.

If your itinerary includes a connecting flight, remember that these rules will apply to you at the transfer airport.

Items purchased from duty-free shops can be brought on board in a sealed bag. In addition, you must keep a receipt confirming the purchase of such goods. The check must be dated, coinciding with the date of departure. The package is sealed directly at the place of purchase of the goods. In the US, there are special regulations governing the transport of goods purchased from duty-free shops. You can get the necessary information in these stores.

Rules for entry and exit to / from the Russian Federation

1. Entry and exit to / from Russian Federation is carried out in accordance with the provisions of the legislation of the Russian Federation, in particular, Federal Law No. 114-FZ “On the Procedure for Departure from the Russian Federation and Entry into the Russian Federation”. The full text of this law can be found. Below are excerpts from that law.

2. When entering the Russian Federation and leaving the Russian Federation, foreign citizens or stateless persons are required to present valid documents proving their identity and recognized by the Russian Federation in this capacity, and a visa, unless otherwise provided by the legislation of the Russian Federation.

3. Documents certifying the identity of a foreign citizen in the Russian Federation are a passport of a foreign citizen or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document proving the identity of a foreign citizen.

4. Documents certifying the identity of a stateless person in the Russian Federation are:

• A document issued by a foreign state and recognized in accordance with an international treaty of the Russian Federation as a document proving the identity of a stateless person.
• Temporary residence permit.
• Resident card.
• Other documents provided for by federal law or recognized in accordance with an international treaty of the Russian Federation as documents proving the identity of a stateless person.

5. Foreign citizens who have received a residence permit in the Russian Federation shall enter the Russian Federation and exit the Russian Federation on the basis of valid documents proving their identity and recognized by the Russian Federation in this capacity, and a residence permit.

6. Foreign citizens and stateless persons recognized as refugees on the territory of the Russian Federation in accordance with the procedure established by federal law may leave the Russian Federation and enter the Russian Federation on the basis of a refugee's travel document.

7. Foreign citizens and stateless persons in respect of whom a foreign state has granted a request from the General Prosecutor's Office of the Russian Federation to extradite them for criminal prosecution or execution of a sentence on the territory of the Russian Federation and who do not have valid documents proving their identity and recognized by the Russian Federation in this capacity, enter the Russian Federation on the basis of a written notification from the competent authority of a foreign state on the satisfaction of the specified request.

8. During the period of the Olympic Games and Paralympic Games, foreign citizens participating in the organization and holding of the Olympic Games and Paralympic Games, as well as foreign citizens who are participants in the Olympic Games and Paralympic Games, enter the Russian Federation, stay on the territory of the Russian Federation and departure from the Russian Federation without issuing visas on the basis of valid identity documents and recognized by the Russian Federation as such, and an Olympic identity card and accreditation or a Paralympic identity card and accreditation.

9. An Olympic identity and accreditation card is a document issued by the International Olympic Committee or the Sochi 2014 Organizing Committee that gives its holder the right to participate in the Olympic Games or carry out other activities related to the organization and holding of the Olympic Games.

10. A Paralympic identity and accreditation card is a document issued by the International Paralympic Committee or the Sochi 2014 Organizing Committee, which gives its holder the right to participate in the Paralympic Games or carry out other activities related to the organization and holding of the Paralympic Games.

11. Foreign citizens arriving on the territory of the Russian Federation during the organization and (or) the period of the Olympic Games and Paralympic Games as volunteers enter the Russian Federation and leave the Russian Federation on ordinary humanitarian visas issued by a diplomatic mission or consular office of the Russian Federation . Ordinary humanitarian visas may be single or double entry and may be issued for up to three months, or multiple entry and issued for up to one year. Continuous stay of a volunteer on the territory of the Russian Federation on a multiple-entry humanitarian visa issued for up to one year cannot exceed 180 days.

12. Temporary personnel arriving on the territory of the Russian Federation during the organization and (or) the period of the Olympic Games and Paralympic Games enter the Russian Federation and leave the Russian Federation on ordinary work visas issued by a diplomatic mission or consular office of the Russian Federation for a period of up to three months with a possible subsequent extension by the territorial body of the federal executive body authorized to exercise the functions of control and supervision in the field of migration, by issuing a multiple-entry visa for a period of not more than one year on the basis of a petition from the Sochi Organizing Committee

13. Entry into the Russian Federation by a foreign citizen or stateless person may not be allowed if the foreign citizen or stateless person:

• At the checkpoint across the State Border of the Russian Federation, the rules for crossing the State Border of the Russian Federation were violated, customs regulations, sanitary norms, - until the violation is eliminated.
• Used forged documents or knowingly provided false information about themselves or the purpose of their stay in the Russian Federation.
• Have an unexpunged or outstanding conviction for committing an intentional crime on the territory of the Russian Federation or outside it, recognized as such in accordance with federal law.
• Two or more times within three years were brought to administrative responsibility in accordance with the legislation of the Russian Federation for committing an administrative offense on the territory of the Russian Federation, except for cases where the federal law provides for a ban on entry into the Russian Federation of a foreign citizen or stateless person after a single commission by them an administrative offense on the territory of the Russian Federation.
• During the period of their previous stay in the Russian Federation, they evaded paying a tax or an administrative fine or did not reimburse the expenses associated with administrative expulsion from the Russian Federation or deportation - until the corresponding payments were made in full.
• During the period of their previous stay in the Russian Federation, they were in the Russian Federation as a result of their transfer by a foreign state to the Russian Federation in accordance with the international agreement of the Russian Federation on readmission - within five years from the date of transfer in accordance with the said agreement.

14. A foreign citizen or stateless person is not allowed to enter the Russian Federation if:

• This is necessary in order to ensure the defense or security of the state, or public order, or the protection of public health.
• During the period of his previous stay in the Russian Federation, a foreign citizen or stateless person was subject to administrative expulsion from the Russian Federation, deported or transferred by the Russian Federation to a foreign state in accordance with the international treaty of the Russian Federation on readmission - within five years from the date of administrative expulsion for limits of the Russian Federation, deportation or transfer to a foreign state in accordance with the international treaty of the Russian Federation on readmission (clause 2 as amended by Federal Law No. 60-FZ of May 6, 2008).
• A foreign citizen or a stateless person has an outstanding or unexpunged conviction for committing a grave or especially grave crime on the territory of the Russian Federation or outside it, recognized as such in accordance with federal law.
• A foreign citizen or a stateless person did not submit the documents required for obtaining a visa in accordance with the legislation of the Russian Federation - before their submission.
• A foreign citizen or stateless person did not submit a policy health insurance, valid on the territory of the Russian Federation - until its submission, with the exception (on the basis of reciprocity) of employees of diplomatic missions and consular offices of foreign states, employees of international organizations, family members of these persons and other categories of foreign citizens.
• When applying for a visa or at a checkpoint across the State Border of the Russian Federation, a foreign citizen or a stateless person could not confirm the availability of funds for living in the Russian Federation and subsequent departure from the Russian Federation or present guarantees for the provision of such funds in accordance with the procedure established by the authorized federal executive authority.
• With regard to a foreign citizen or stateless person, a decision was made on the undesirability of stay (residence) in the Russian Federation.
• There is no written confirmation from the federal executive body authorized to exercise the functions of control and supervision in the field of migration on the application of the readmission procedure in respect of a foreign citizen or stateless person who is transferred by a foreign state of the Russian Federation in accordance with the international treaty of the Russian Federation on readmission, but do not have legal grounds for stay (residence) in the Russian Federation, indicating the date and the proposed checkpoint through the State Border of the Russian Federation.

15. Foreign citizens and stateless persons in respect of whom a decision has been made on administrative expulsion from the Russian Federation or on deportation, leave the Russian Federation on the basis of this decision.

16. Foreign citizens and stateless persons in respect of whom the Prosecutor General's Office of the Russian Federation has decided to extradite them to a foreign state and who do not have valid documents proving their identity and recognized by the Russian Federation in this capacity, leave the Russian Federation on the basis of the said decision.

17. Departure from the Russian Federation for foreign citizens or stateless persons may be restricted in cases where they:

• In accordance with the legislation of the Russian Federation, they are detained on suspicion of committing a crime or brought in as defendants - until a decision is made on the case or until the court verdict enters into legal force.
• Convicted for committing a crime on the territory of the Russian Federation - until the serving (execution) of the sentence or until the release from punishment.
• They evade the fulfillment of obligations imposed on them by the court - until the fulfillment of obligations or until an agreement is reached by the parties.
• Failed to fulfill the obligations under the legislation of the Russian Federation to pay taxes - until these obligations are fulfilled (as amended by Federal Law No. 7-FZ of 10.01.2003).
• Brought to administrative responsibility in accordance with the legislation of the Russian Federation for committing an administrative offense on the territory of the Russian Federation - until the execution of the punishment or until the release from punishment.

Rules of carriage, section I. General provisions

Article 1.1. General requirements

1.1.1. These rules are drawn up in accordance with Article 102 of the Air Code of the Russian Federation, as well as on the basis of Russian and international legal documents in the field of air transportation. Reference in the text of this document to "these rules of carriage of the Carrier" means, including, and unless expressly stated otherwise, a reference to the provisions of the FAR applicable in each such case (with the exception of those provisions of the FAR in respect of which this document may establish (and has established ) a different rule of conduct).

1.1.2. These rules apply to the performance of domestic and international air transportation of passengers, baggage and cargo carried out by Siberia Airlines. The Rules establish the rights, duties and responsibilities of the Carrier, citizens, Consignors and Consignees using the services of the Carrier.

1.1.3. The rules apply to the international air transportation of passengers, baggage and cargo, if they do not contradict conventions in the field of international air transportation, documents of the International Civil Aviation Organization (ICAO), as well as existing international treaties and agreements of the Russian Federation on air traffic.

1.1.4. The Rules establish the general conditions for the carriage of passengers, baggage and cargo, which must be observed when concluding and in the process of fulfilling the terms of the contract for the carriage of passengers, baggage and cargo by air.

1.1.5. When concluding an agreement for the air carriage of passengers, baggage and cargo, the rules, tariffs and fees that are in force on the date of registration of the transportation document are applied.

1.1.6. Issues related to the application of these rules and other regulatory documents issued in the development of these rules that arise with passengers and their baggage, Consignors (Consignees) when registering the sale of transportation, performing procedures for registering transportation documents, boarding and disembarking (loading and unloading), should be resolved officials of the Carrier, its Authorized Agents (General Agent), or officials of the Handling Organization.

Article 1.2. Relationship with the law

1.2.1. The rights, obligations and responsibilities of the parties arising from the contract for the air carriage of passengers, baggage and cargo are governed by:

• conventions relating to international air transportation, as well as the provisions of existing international treaties and agreements of the Russian Federation;
• Air Code of the Russian Federation and other legislative acts of the Russian Federation;
• these rules.

1.2.2. The international carriage of passengers, baggage and cargo is subject to the relevant mandatory regulations, rules and regulations of the competent authorities of the country, to, from or through the territory of which the carriage is carried out.

1.2.3. If any provisions specified in these rules or in the transportation document are in conflict with the legislation of the relevant country and which cannot be changed by agreement of the parties to the air transportation agreement, then such provisions remain in force and are considered part of the transportation agreement only to the extent that insofar as they do not conflict with the said legislation. At the same time, the invalidity of any provision of these rules does not cancel the validity of other provisions of these rules.

1.2.4. For international carriage by air, the liability of the Carrier is governed by the conventions relating to international carriage by air, ICAO documents, with the exception of those carriages which, by definition of these documents, are not.

Article 1.3. Changing the rules

1.3.1. These rules, as well as other rules, guidelines, instructions and documents issued in their development, regulating air transportation, may be changed by the Carrier without prior notice to passengers, Consignors, Consignees, provided that no such change is applied after the conclusion of the passenger air carriage agreement , contracts for the carriage of goods by air. In this case, changes to these rules come into force from the moment of official approval. These rules may be amended in connection with the requirements of the current legislation of the Russian Federation, international treaties, agreements on air traffic.

1.3.2. Representatives of the Carrier, as well as Agents (General Agent), providing services on its behalf and servicing the air transportation of passengers, baggage and cargo, do not have the right to change or cancel the provisions of the air transportation rules established by the Carrier.

Conditions for the carriage of passengers, baggage and cargo by air

Article 2.1. Air Carriage Agreement for Passengers and Cargo

2.1.1. Air transportation of passengers, baggage and cargo is carried out by the Carrier on the basis of the Air Carriage Agreement in compliance with these rules.

2.1.2. Under the contract for the carriage of passengers by air, the Carrier is obliged to transport the passenger of the aircraft to the destination point, providing him with a seat on the aircraft flying on the route specified in the Ticket, and in the case of air carriage of baggage, also deliver the baggage to the destination point and issue it to the passenger or authorized to receiving baggage to a person. The delivery time for the passenger and baggage is determined by the schedule established by the Carrier and these rules. The passenger of the aircraft is obliged to pay for air transportation, and if he has baggage in excess of the established free baggage allowance or baggage subject to mandatory payment, also pay for the carriage of this baggage

2.1.3. Under the contract for the carriage of goods by air, the Carrier is obliged to deliver the cargo entrusted to him by the Consignor to the destination and issue it to the person authorized to receive the cargo (the Consignee), and the Consignor undertakes to pay for the air transportation of the cargo.

2.1.4. Each air transportation contract and its terms are certified by a transportation document issued by the Carrier or by the Agent (General Agent).

2.1.5. Transportation of passengers, baggage and cargo carried out from the airport of departure to the airport of destination by several Carriers under one transportation document (including additional transportation or payment documents issued with it) is considered as a single transportation, regardless of whether there were transfers, transshipments cargo or interruption in transportation.

Article 2.2. Shipping documentation

2.2.1. Each contract of air transportation and its terms are certified by transportation documents issued by the Carrier or its Agents (General Agent).

2.2.2. The shipping documents are:

• when transporting a passenger (and baggage) - Ticket (and baggage receipt);
• when transporting baggage subject to payment - a receipt for payment of excess baggage;
• when transporting cargo - Air waybill;
• in case of payment by the passenger, the Consignor and the Consignee of fees and charges for the services provided, relating to the performance of the air carriage agreement - Miscellaneous Charges Order (MCO), electronic multi-purpose document (EMD).
• Registration of transportation documents is carried out by entering the necessary data into the electronic or paper form of the transportation document in manual, automated or electronic mode. The ticket can be issued in electronic form or on paper.

Article 2.3. Carrying out scheduled air transportation and charter flights

2.3.1. Air transportation of passengers, baggage and cargo between settlements(airports) along the route of transportation can be carried out on a regular and irregular (charter) basis.

2.3.2. Regular transportation is carried out in accordance with the published schedule.

• departure airport;
• destination airport;
• the airport(s) located (e) along the transportation route, where, according to the aircraft traffic schedule, the landing of the aircraft is provided;
• carrier code;
• flight number;
• days of the week of the flight;
• arrival time (local);
• flight period;
• aircraft type(s).

The aircraft schedule may also contain other information.

2.3.4. The information contained in the Passenger Ticket and Baggage Receipt (Air Waybill) must correspond to the information published in the timetable at the time of issuance of the said transportation documents.

2.3.5. The schedule may be changed by the Carrier without prior notice to passengers and Shippers. The Carrier may cancel, reschedule or delay the flight specified in the Ticket or the Air Waybill, change the aircraft and change the route of transportation if required by flight safety and aviation security conditions, as well as at the request of the competent state authorities.

2.3.6. In the event of a change in the schedule of aircraft movement, the Carrier will take possible measures to inform passengers, Consignors with whom a contract for the carriage of passengers by air, an agreement for the carriage of goods by air, about changing the schedule of movement of aircraft by posting such information on its own website www.s7.ru, and also - in other ways, if such will be possible in each specific case.

2.3.7. The carrier undertakes to take all reasonable measures depending on him to carry out the carriage in a timely manner in accordance with the concluded contract of carriage.

2.3.8. If it is impossible to deliver a passenger or cargo on the flight specified in the passenger Ticket (Air Waybill), and if such impossibility is not caused by a violation by the passenger or the Consignor (Consignee) of these rules of carriage and / or the terms of the contract of carriage, the Carrier, in agreement with the passenger or the Consignor (Consignee) ) Maybe:

• carry out transportation of this passenger or cargo on another flight to the destination specified in the transportation document;
• transfer it for transportation to another Carrier;
• organize transportation by another mode of transport;
• refund the amounts in accordance with the rules of air transportation established by the Carrier

2.3.9. The Carrier is not responsible for errors, distortions or omissions in timetables published by other legal entities without the consent of the Carrier.

2.3.10. The performance of charter flights by the Carrier is carried out in accordance with the aircraft charter agreement concluded between the Carrier and the charterer. Under this agreement, the Carrier undertakes to provide the charterer for a fee with all or part of the carrying capacity of one or more aircraft to perform one or more flights for the carriage of passengers, baggage and cargo.

2.3.11. The Carrier performs charter flights on the basis of a pre-agreed flight plan subject to the conditions of carriage specified in the charter contract.

2.3.12. The Carrier, through the charterer of the aircraft, informs the passenger (Consignor) about the conditions of charter transportation and the need to comply with the Carrier's transportation rules.

Article 2.4. Route of transportation, change of route, date and time of departure

2.4.1. Transportation of passengers, baggage and cargo is carried out between the settlements indicated in the transportation documents. A change in the settlement (points) of the transportation route indicated in the transportation documents can be made by agreement between the Carrier and the passenger (Consignor), and unless otherwise provided by an international treaty of the Russian Federation.

2.4.2. If the Carrier is unable to carry out transportation between the settlements specified in the transportation document, it may offer the passenger (Consignor) another route of transportation, and if the passenger (Consignor) refuses to travel on this route, refund the cost of transportation in accordance with these rules.

2.4.3. If the passenger (Consignor) changes the route (date and time) of carriage, the Carrier may recalculate the cost of such carriage

Article 2.5. Provision of services and information

2.5.1. The Carrier (including through the Handling Company) ensures the provision of services to passengers (Consignors) at airports and other points of registration of transportation, points of sale of transportation, on board the aircraft, related to the implementation and provision of transportation by air. The services provided should be aimed at providing quality service to passengers, Consignors and Consignees. The services of the Carrier or the Handling Organization are provided free of charge or on a reimbursable basis.

2.5.2. The Carrier or the Handling Organization at the airport shall provide the following services at no additional charge:

• check-in of passengers and check-in of baggage along the route and for the flight specified in the transportation document, as well as carrying out special control of aviation security of passengers, baggage and cargo;
• delivery of departing (arriving) passengers from the terminal building to the aircraft (from the aircraft), boarding the aircraft and disembarking upon arrival at an intermediate airport, transfer airport or airport of destination;
• delivery of baggage and cargo to the aircraft and back, its loading onto the aircraft and unloading from the aircraft;
• carrying out customs, border, and, if necessary, sanitary-quarantine, visa, immigration, veterinary and quarantine phytosanitary control during international transportation;
• accommodation in the mother and child room for passengers with children (if such a service can be provided by a service organization at a particular airport);
• two phone calls or two emails in case of a flight delay of more than two hours;
• provision of soft drinks in case of a flight departure delay of more than two hours;
• provision of hot meals to passengers in case of a flight delay of more than four hours and then every six hours during the daytime and eight hours at night;
• accommodation of passengers in a hotel in case of a departure delay of more than eight hours during the daytime and more than six hours at night;
• delivery of passengers from the airport to the hotel and back in cases where the hotel is provided free of charge;
• organization of luggage storage.

2.5.3. The Carrier ensures the provision of the following information at no additional charge on its own website www.s7.ru and at points of sale of transportation (if applicable):

• on the time of departure and arrival (departure and arrival) of aircraft performing scheduled transportation;
• on the rules for the carriage of passengers, baggage and cargo, including the free baggage allowance, items and things prohibited for carriage by air and other special conditions of carriage to the extent established by these rules of carriage of the Carrier;

2.5.4. The Carrier or the Handling Organization ensures the provision of the following information at the transportation airports:

• about the time of departure and arrival (departure and arrival) of aircraft performing transportation according to the schedule (flight plan);
• on the place and time of the beginning and end of the check-in of passengers and baggage for the flight indicated in the transportation document;
• about the time of boarding passengers in an aircraft carrying out transportation according to the schedule (flight plan);
• about the delayed aircraft performing transportation according to the schedule (flight plan) and the reasons for their delays;
• on the schedule of flights, the cost of air transportation on the routes being operated, including on preferential conditions for the transportation of children and other categories of passengers;
• on the rules for the carriage of passengers, baggage and cargo, including the free baggage allowance, items and things prohibited for carriage by air and other special conditions of carriage;
• on the addresses of points of sale and the rules for the sale and booking of transportation;
• on the rules and procedures for screening passengers, baggage, cargo at airports;
• on the rules for passing by passengers, following international flights, customs, border control and other administrative formalities;
• The Carrier may provide passengers, Consignors (Consignees) with other information in accordance with these rules.

2.5.5. Provision of information on the execution of transportation documents in the name of a specific passenger (for cargo), on registration at the airport of departure, on departure and arrival is carried out only on the basis of written requests from state bodies or enterprises, institutions and organizations, as well as citizens, if these requests are found to be justified and legal.

Article 2.6. Booking capacity on an aircraft

2.6.1. Reservation of carrying capacity (passenger seat, tonnage, volume) on the Carrier's aircraft is a necessary condition for the passenger and the Consignor to transport passengers, baggage and cargo by air.

2.6.2. Booking of carrying capacity is made by the Carrier or the Agent (General Agent).

2.6.3. Booking of carrying capacity for a passenger and his baggage can be carried out either by direct contact of the passenger with the Carrier or Agent, or by phone, facsimile, e-mail, Internet, as well as using other types of communication.

Reservation of the carrying capacity for cargo is carried out by direct contact of the Consignor with the Carrier or its Agent (General Agent), and by phone, facsimile, e-mail, Internet, as well as using other types of communication. Prior to booking a carrying capacity for cargo, the Agent (General Agent) checks the cargo for classifying the cargo or its part as dangerous cargo. The Carrier makes a decision on the possibility and/or conditions of cargo transportation based on the results of its verification by the Agent (General Agent).

2.6.4. Booking of carrying capacity is valid only if it is entered into the Carrier's booking system, made in accordance with the rules established by the Carrier and does not contradict the terms of the contract of carriage.

2.6.5. The possibility of changing or canceling the booking of carrying capacity on an aircraft may be limited in accordance with the rules for applying tariffs established by the Carrier.

2.6.6. After the time limit for saving the reservation in the booking system, the order is canceled without warning.

2.6.7. When booking a carrying capacity, the Carrier does not provide the passenger with a specific seat in the aircraft cabin with the declared class of service. The number of a specific seat allocated to a passenger is indicated by the Carrier or a service organization when checking in a passenger and his luggage at the point (airport) of departure.

2.6.8. The Carrier or Agent (General Agent) when booking the transportation of transfer cargo must receive confirmation of the booking of the carrying capacity on all sections of the cargo transportation, including those performed by other Carriers.

2.6.9. Reservation of the carrying capacity for the passenger and the Consignor, issuance of a transportation document for the carriage of a passenger, baggage and cargo is carried out within the time limits established by the rules for applying the Carrier's tariffs.

2.6.10. Reservation of a carrying capacity for a passenger is considered preliminary until the Carrier or its Agent has issued a completed transportation document to the passenger.

2.6.11. The Carrier has the right to cancel the booking of a carrying capacity without informing the passenger, if the passenger has not paid for the booking within the established time limit or has not met other conditions established by the rules for applying the Carrier's fares.

Reservation of a carrying capacity for cargo is canceled without notice to the Consignor in the following cases:

• 1) if the Consignor did not pay for the carriage of goods within the established period and he did not issue a shipping document for the carriage of goods;
• 2) if the Consignor did not present the cargo for transportation within the period established by the Carrier or the General Agent;
• 3) if the Consignor presented the cargo with incorrectly executed documents necessary to fulfill the requirements related to border, customs, sanitary and quarantine, veterinary, quarantine and phytosanitary types of control provided for by the legislation of the Russian Federation and / or the legislation of the country, to the territory, from the territory or through the territory of which transportation is carried out, or the cargo does not meet the requirements established by the regulatory legal acts of the Russian Federation and these Rules.

2.6.12. The Carrier, in special cases established by the Carrier's Rules for Air Transportation, has the right to require the passenger or the Consignor to confirm the previously made reservation of the carrying capacity for him according to the declared route, date and time of departure, as well as the class of service on board the aircraft.

Article 2.7. Passenger, baggage and cargo information

2.7.1. When booking a capacity on an aircraft, the Passenger or the Consignor must provide the Carrier or its Agent (General Agent) with information about the route of transportation, the date and time of departure, the required number of reserved seats, the class of service on board the aircraft, current citizenship, special conditions for the carriage of the passenger and baggage, contact details (telephone or other means of contact to inform him), information about the data of the Consignor and the Consignee, the name of the cargo, the estimated date of dispatch, the gross weight and volume of the cargo, the dimensions of each package, the number of packages, the conditions for handling the cargo, properties of the cargo requiring special conditions or precautions during its transportation, storage and handling.

2.7.2. Special conditions when booking a carrying capacity, which require agreement with the Carrier, are the transportation of:

• 1) a passenger with a child under 2 years old;
• 2) a child who is not accompanied by an adult passenger or a passenger who, in accordance with the civil legislation of the Russian Federation, has acquired legal capacity in full before reaching the age of eighteen, who will be transported under the supervision of the carrier;
• 3) a seriously ill passenger;
• 4) a patient on a stretcher;
• 5) a deaf passenger without an accompanying person;
• 6) a visually impaired passenger with a guide dog;
• 7) an unaccompanied passenger deprived of sight and / or hearing, who will be transported under the supervision of the carrier;
• 8) a passenger whose ability to move when using air transport is limited (hereinafter referred to as a passenger with reduced mobility) and/or whose condition requires special attention when servicing;
• 9) a passenger who has weapons and/or ammunition;
• 10) baggage exceeding the free baggage allowance established by the carrier;
• 11) baggage, the dimensions of one piece of which in a packed form exceed two hundred and three centimeters in the sum of three dimensions;
• 12) baggage, the weight of one piece of which exceeds thirty-two kilograms;
• 13) baggage that must be carried only in the cabin of the aircraft
• 14) cargo containing currency in banknotes or coins, shares, bonds and other securities, credit and bank cards, jewelry, precious or semi-precious stones, including industrial diamonds (hereinafter referred to as valuable cargo);
• 15) cargo with declared value;
• 16) items and substances subject to deterioration after a certain period of storage or under the adverse effects of temperature, humidity or other environmental conditions (hereinafter referred to as perishable goods);
• 17) items or substances that are capable of creating a threat to health, safety, property or the environment and which are listed in the list of dangerous goods or classified as dangerous goods in accordance with international treaties of the Russian Federation and the legislation of the Russian Federation (hereinafter referred to as dangerous goods);
• 18) heavy cargo;
• 19) oversized cargo;
• 20) bulk cargo;
• 21) dogs, cats, birds and other small indoor (tamed) animals (hereinafter referred to as pets (birds));
• 22) animals, birds, insects, fish, etc. (hereinafter - living creatures);
• 23) cargo requiring special transportation conditions;
• 24) human and animal remains.

2.7.3. The Carrier does not have the right to transfer information received from the passenger/Consignor to third parties, except as provided in clause 2.7.4 and the current legislation of the Russian Federation.

2.7.4. The carrier has the right to process the personal data of the passenger / shipper, which are reported by the passenger in any form when booking, issuing a ticket, as well as when changing the conditions of transportation, or voluntarily refusing to travel in accordance with subparagraph 5, paragraph 1, article 6 of Federal Law No. 152 " on personal data” of the Russian Federation for the conclusion of a contract of carriage on the initiative of the passenger (the subject of personal data). The processing of personal data of a passenger in the context of these Rules means any action (operation) or a set of actions (operations) performed by the Carrier as part of the fulfillment of its obligations under the contract of carriage, using automation tools or without using such means with personal data, including collection, recording , systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2.7.5. Passenger's personal data in the context of these rules means:

• Full Name;
• passport data;
• residence address;
• contact phone number;
• e-mail address and other data specified by the passenger when booking and arranging transportation.

2.7.6. The fact of concluding a contract of carriage confirms the consent of the passenger/consignor:

• a) with the transfer of his personal data to an automated system for booking and registering passengers, and other automated systems (including in cases where such transfer is a cross-border transfer of personal data in accordance with Article 12 of Federal Law No. 152-FZ "On personal data");
• b) with the fact that the Carrier has the right to authorize its Agents, or other persons involved in the process of selling or providing transportation on behalf of the Carrier, to process the personal data of the passenger / shipper.

Article 2.8. Cancellation of a booking on sections of the transportation route

The Carrier has the right to cancel the reservation of the carrying capacity on each subsequent segment of the transportation route without notifying the passenger if the passenger did not use the reserved passenger seat on any segment of the transportation route and did not inform the Carrier of their intention to continue transportation.

Article 2.9. Tariffs, taxes, fees and discounts

2.9.1. The air transportation tariff is applied only to pay for the transportation of a passenger, his baggage and cargo from the point of departure to the point of destination and is set by the Carrier.

2.9.2. If a passenger voluntarily changes the route after the start of transportation, a new ticket is issued at a fare corresponding to the new transportation. The fare for a new carriage is recalculated from the starting point of carriage effective on the day the carriage commences, unless otherwise provided by the Carrier's fare application rules (subject to clause 1.2.3.). required fees. If the fare for the new carriage is less than the original fare, then the difference between them shall be deducted from the MCO (EMD) for refund to the place where the original Ticket was purchased.

2.9.3. The procedure for calculating taxes and fees to be withheld from passengers is established by the relevant state authorities and / or the Carrier and is brought to the attention of passengers at points of sale when booking transportation. Any tax or fee shall be paid by the passenger in excess of the fare, unless otherwise provided by the Carrier's fare rules.

2.9.4. The procedure for calculating taxes and fees to be withheld from passengers is established by the relevant state authorities and / or the Carrier and is brought to the attention of passengers at points of sale when booking transportation. Any tax or fee shall be paid by the passenger in excess of the fare, unless otherwise provided by the Carrier's fare rules.

2.9.5. Discounts to air transportation tariffs are established by the rules for applying the Carrier's tariffs, developed on the basis of the current legislation of the Russian Federation and regulatory documents of the federal executive body in the field of civil aviation.

2.9.6. Tariffs, taxes and fees are paid by the passenger (Consignor) in the currency of the country in which the transportation document is issued or in another currency established by the Carrier, unless this contradicts the currency regulation rules of the country of sale.

2.9.7. If payment for transportation is made in a currency other than the currency of the fare publication, then the calculation of the equivalent in the currency of payment is made on the basis of the rate published in the booking systems, valid at the time of registration of the transportation. In this case, the amount of the equivalent payment of the fare is additionally regulated by the Carrier.

Passenger transportation

Article 3.1. Ticket and baggage receipt

3.1.1. Ticket and baggage receipt (hereinafter referred to as the Ticket) is a transportation document certifying the conclusion of an air carriage agreement between the Carrier and the passenger. Each passenger is issued a separate Ticket or (if necessary) a Ticket and an additional ticket(s) issued together with it, which (-s) indicate the number of the Ticket for which it (s) is issued (-s) .

3.1.2. The paper ticket must consist of:

• flight (flight) and passenger coupons;
• information pages containing information about the terms of the contract for the carriage of a passenger and his baggage on domestic (international) air routes, the basic rights, duties and responsibilities of the Carrier and the passenger, about items and substances prohibited for transportation, as well as other information necessary for the passenger.

The e-Ticket must consist of:

• electronic flight (flight) coupons;
• itinerary receipt.

3.1.3. The Passenger can receive the issued Ticket or the e-Ticket itinerary/receipt directly at the point of sale of the Carrier and its Agent, or choose the delivery method agreed with the Carrier or the Authorized Agent, or obtain the e-Ticket itinerary/receipt independently in the manner established by the Carrier or the Authorized Agent.

3.1.4. The Passenger Ticket must contain the passenger's full name and surname (in full), the number of the passenger's identification document.

3.1.5. Passenger Ticket coupons contain information reflecting the conditions for the carriage of a passenger and his baggage between the points indicated on it along a specific route of carriage. In the Ticket issued for the Passenger charter flight, does not indicate the amount of payment for the transportation of passengers, baggage, cargo, performed under a charter agreement.

3.1.6. The ticket is issued to the passenger only after payment of the cost of transportation according to the tariff established by the Carrier. A Passenger shall be admitted for carriage only upon presentation of a Ticket duly issued and containing the relevant flight coupon, other unused flight coupons and the passenger coupon (paper ticket only). The Passenger is obliged to keep the Ticket and all unused flight coupons during the entire trip and present them to the Carrier or service organization at any time upon its request.

3.1.7. Changes in a passenger Ticket at the request of a passenger are allowed with the consent of the Carrier and are carried out by the Carrier or its Authorized Agent (Agent) at the place of purchase of the Ticket, in accordance with the fare rules of the Carrier and during the validity of such an air ticket.

3.1.8. You can change the date, flight number and time of departure in the flight coupon of the Ticket by sticking a “sticker” on the corresponding flight coupon (for a paper ticket) or by reissuing the Ticket with payment of fees in accordance with the Carrier’s fare application rules. Pasting a "sticker" on the first flight coupon is prohibited. Sticking a "sticker" on a "sticker" is prohibited. In the event of a change in the expiration date of the Ticket, the "sticker" is not pasted, the Ticket is reissued.

3.1.9. The Carrier or the service organization is obliged to indicate in the baggage check, which is part of the Ticket, certifying the acceptance for carriage of baggage, the number of pieces and the gross weight of the baggage, except for the items specified in clause 4.4.6 of these Rules. If the passenger has a Ticket in electronic form, information about the number of pieces and/or weight of baggage, except for the items specified in paragraph 4.4.6 of these Rules, is entered in in electronic format in the automated check-in and baggage check-in system

Article 3.2. Lost, damaged or invalid Ticket

3.2.1. Passengers are allowed to be transported if they have a properly issued Ticket.

3.2.2. The carrier may not allow the passenger to be transported until the fact of the conclusion of the contract for the carriage of the passenger is clarified if:

• any part of the Paper Ticket is damaged;
• coupons of the Ticket issued in paper form have corrections that are not confirmed by the Carrier (Agent) in the prescribed manner;
• there is no corresponding flight coupon for the Ticket issued in paper form;
• the corresponding flight coupon of the Ticket issued in electronic form has a status not intended for flight;
• A ticket issued in paper form (flight and passenger coupons) does not have a mark of the Carrier's (Agent's) validator;
• A ticket issued in paper form is declared lost by the Passenger;
• the presented Ticket was previously declared lost (stolen) or found to be counterfeit.
• in case of failure to provide, at the request of the Carrier, a copy of the Passenger's bank card, from which payment for specific ticket, or the authorization code for the transaction on the Passenger's bank card, which was used to pay for the Ticket, as part of the protection against illegal use of bank cards and electronic fraud.

3.2.3. The carrier is obliged to take all reasonable measures depending on him to establish the fact of concluding a contract for the carriage of a passenger.

3.2.4. If it is established that the air carriage agreement has not been concluded, then the Ticket is invalidated, and the passenger is not allowed to be transported. A ticket declared invalid is canceled by the Carrier (Authorized Agent) with the drawing up of an act, which indicates the reasons for declaring the Ticket invalid.

3.2.5. A duplicate Ticket issued in paper form is issued only after the conclusion of an air carriage agreement has been established and provided that the Passenger provides information regarding the lost or damaged Ticket (place of purchase, date of purchase, route, flight number, date of departure).

3.2.6. In some cases, such as issuing transportation on the forms of Interline Partners, on the forms of TCH, ARC or BSP, when issuing transportation in booking systems other than the Carrier's booking system, including on the Carrier's own forms without issuing an automated mask, when a passenger contacts less than 3 hours before the end of check-in for the flight, the process of establishing the fact of concluding an air carriage agreement may require some time, and therefore the passenger is recommended to contact the Carrier for any problems with the Ticket blank in advance. The Carrier undertakes to make every possible reasonable effort to ascertain the fact of the conclusion of the contract of carriage, however, is not liable if such a fact cannot be established due to the failure to provide the necessary information by Interline Partners, BSP, ARC agents, TCH employees. If the fact of the conclusion of the Carriage contract is established after the end of boarding, the Carrier will provide this passenger with carriage along the route of the non-performed carriage on the next flight on which there is free space and capacity in the same class of service that corresponds to the paid fare, in accordance with the rules the applied rate.

3.2.7. The Duplicate Ticket is an exact copy of the originally issued Ticket and is valid for carriage on the original route. A Duplicate Ticket is issued only for unused sections of carriage and provided that the validity period of the originally issued Ticket has not expired by the time the application for the issuance of a duplicate is submitted. After issuing a duplicate, it is possible to change the dates of departure in accordance with the rules for applying tariffs by gluing a “sticker” and, if necessary, issuing an MCO.

3.2.8. A receipt for payment of excess baggage and an order for miscellaneous charges lost by a passenger are not restored, duplicates are not issued for them.

3.2.9. If the Carrier or the Carrier's Authorized Agent does not have the opportunity to issue a duplicate Ticket, the passenger may be offered to purchase a new transportation document, subject to the purchase of a new transportation document for the same route (or part of the route) and fare and execution of the "Statement of the loss of passenger transportation document and refund” (except for cases when the lost Ticket is issued on the letterhead of the interline partner). After establishing the fact of the conclusion of the original contract of Carriage, the Carrier will return to the passenger the amounts overpaid for the carriage. The return is carried out through the Carrier's Offices or on his behalf through the Authorized Agent's offices in accordance with these Rules, the terms of the contract of carriage, as well as other internal rules and technologies of the Carrier.

3.2.10. The passenger, in respect of whom the fact of concluding an air carriage agreement with the Carrier, was established after the actual departure of the corresponding flight on which the passenger was supposed to fly, the latter may be offered either to use carriage along the route of the incomplete carriage on the next flight on which there is free space and carrying capacity. capacity in the same class of service that corresponds to the paid fare, or return the money for an incomplete carriage (in the amount that would have been paid to the passenger in case of voluntary refusal of carriage) in accordance with the rules of the applicable fare and in the manner established by the Carrier. A refund for an incomplete carriage on a lost Ticket issued on the forms of the interline partner is made in the manner established by the interline partner.

Article 3.3. Passenger Ticket Transfer

3.3.1. The ticket is not subject to transfer and use by another person, unless otherwise provided by the legislation of the Russian Federation. In the case of presenting a Ticket issued in paper form by a person not specified in the Ticket, the Ticket is confiscated by the Carrier and its cost is not returned to the bearer. In this case, the Carrier draws up an act indicating the reasons for the withdrawal of the Ticket. Refund of the ticket price for a fully or partially unused transportation to a person not specified in the transportation document is made upon presentation of a power of attorney from the person indicated in the transportation document, certified in the manner prescribed by law.

3.3.2. When using a passenger Ticket or receiving a refund of the cost of transportation by another person not specified in the transportation document, the Carrier shall not be liable to the passenger entitled to this transportation therefore to the transportation document.

Article 3.4. Passenger Ticket Validity

3.4.1. A ticket issued to a passenger at a normal fare is valid for carriage for one year from the date of commencement of carriage, and if none of the flight coupons is used or the Ticket is issued from open date, then within one year from the date of issue of the Ticket.

3.4.2. A ticket issued to a passenger at a special fare is valid for the period established by the applicable fare rules of the Carrier.

3.4.3. A Ticket may be accepted for exchange or refund in accordance with the Carrier's fare rules and for the duration of such Ticket.

3.4.4. A Ticket issued at a special fare can be accepted in exchange with an additional payment up to a higher fare in accordance with the requirements and conditions of the applicable fare rules for the originally issued Ticket, unless otherwise stipulated by the rules for applying this fare. At the same time, the period of validity of the Carrier's obligation, certified by the newly issued Ticket, is calculated on the basis of the first flight coupon of the old Ticket, if transportation has begun, or from the date of issue of the newly issued Ticket, if none of the flight coupons of the old Ticket has been used. The surcharge is calculated for the entire route (round trip) at the fare in effect at the time of reissuance, unless otherwise provided by these rules of the Carrier and/or the fare rules of the Carrier. The cost of the old Ticket paid by the passenger in this case is counted towards the cost of the newly issued Ticket to the passenger.

3.4.5. Each flight coupon of the Ticket is valid for the carriage of a passenger between the points indicated on it in the corresponding class of service. If the Ticket is issued with an open return date, then the booking of a passenger seat on board the aircraft on the declared date of departure is made subject to the availability of seats in this booking class within the validity period of the passenger Ticket.

3.4.6. The Carrier may extend the period of validity of the contract of carriage certified by the Ticket without additional payment from the passenger if:

• The carrier has canceled the flight specified in the passenger's travel document;
• The carrier did not carry out the carriage of the passenger at the time specified in the transportation document in accordance with the schedule (flight plan);
• c) the Carrier failed to land the aircraft at the airport of destination specified in the passenger's transportation document;

3.4.7. If the passenger was unable to complete the commenced flight during the validity period of the Ticket due to his illness or the illness of a family member traveling with him on the aircraft, the passenger has the right to apply to the Carrier with a request for a corresponding change in the validity period of the contract of carriage, and the Carrier, acting in accordance with the provisions of these rules of the Carrier and the FAR, extend the validity of the contract of carriage, taking into account the content of the medical documents provided by the passenger.

3.4.8. If a passenger holding an Open Departure Ticket requests to book a carriage and the Carrier is unable to provide seat and capacity during the validity period of the ticket, then the Carrier or Authorized Agent must make a reservation for the next available flight. passenger seat and carrying capacity of the class of service that corresponds to the paid class of service.

Article 3.5. Passenger check-in and baggage handling before departure

3.5.1. A Passenger holding a Ticket must, at the airport of departure or at another point specified by the Carrier, go through the check-in and baggage check-in procedure, as well as aviation security control. When transporting on an international route, a passenger must also pass through customs, border, and, if necessary, sanitary-quarantine, immigration, veterinary, quarantine, phytosanitary and other types of control.

3.5.2. The Passenger must arrive in advance at the place of Ticket check-in and baggage check-in to go through the established pre-flight formalities (check-in procedures, payment for excess baggage, passing inspection, customs, border and other formalities, processing exit and entry documents), as well as boarding and loading luggage on board aircraft. Check-in for Siberia Airlines flights at the airport closes 40 minutes before the flight departure time. The start and end time of check-in at the city terminal is set separately and communicated to the Passenger when issuing Tickets. The check-in end time at the city terminal is set taking into account the time required to deliver the passenger and baggage to the airport of departure for boarding the aircraft. The end time for boarding an aircraft is set at each airport, depending on its capabilities, and is communicated to the passenger at check-in.

3.5.3. In order to ensure the safety of the flight, passengers, baggage, including things carried by the passenger, and cargo undergo a mandatory pre-flight screening, and, if necessary, post-flight screening.Pre-flight and post-flight inspections of a passenger, baggage, including things carried by a passenger, are carried out at the airport by authorized persons of the aviation security services and employees of the internal affairs authority in transport involved in pre-flight and post-flight inspections. Passengers with diplomatic status, who have diplomatic immunity , as well as couriers accompanying correspondence, are subject to inspection on a general basis, with the exception of cases provided for by the legislation of the Russian Federation. Disabled passengers (on crutches, in wheelchairs, on stretchers, passengers with implanted devices that stimulate cardiac activity) are subject to manual inspection, and the persons accompanying them are subject to inspection on a general basis. Carrying out a pre-flight inspection does not exclude the possibility of conducting an inspection in the course of carrying out operational-search, criminal procedural and other activities by authorized persons in the manner established by the legislation of the Russian Federation. When performing aircraft flights, pre-flight screening is carried out after the registration of passengers, the implementation of border, customs, sanitary-quarantine, immigration, veterinary, quarantine phytosanitary and other types of control. If the Passenger refuses to be screened, the Carrier has the right to terminate the air transportation agreement unilaterally, with reimbursement of payment for transportation in accordance with these rules of the Carrier and the rules for applying the tariffs of the Carrier.

3.5.4. Passenger must present a document proving his identity to go through the check-in procedure and baggage check-in. Passenger identification documents are:

• passport of a citizen of the Russian Federation;
• foreign passport of the Russian Federation, general passport, diplomatic passport, service passport;
• national passport of a foreign citizen;
• residence permit of the Russian Federation for stateless persons;
• birth certificate for citizens of the Russian Federation under 14 years old;
• sailor's passport (sailor's identity card) for travel on duty;
• temporary identity card of a citizen of the Russian Federation;
• certificate of return to the country of which the passenger is a citizen;
• identity card of an officer, ensign of the Russian Federation or CIS countries, except for Georgia;
• military ID of the military personnel of the Russian Federation serving on conscription or under a contract, with a mark on the service;
• travel document of stateless persons, refugees;
• international UN pass for business travel;
• certificate of a deputy of the State Duma and the Federation Council of the Federal Assembly of the Russian Federation (for domestic transportation);
• certificate of release from places of deprivation of liberty for persons released from places of deprivation of liberty;
• a certificate issued to a convict who has received permission for a long or short-term trip outside the places of deprivation of liberty.

Also, if necessary, the passenger must carry documents certifying the special conditions for the carriage of this Passenger and his baggage (power of attorney for a child, medical certificate, veterinary certificate, etc.) If the Passenger intends to present another document when checking in for a flight, proving his identity than the one on the basis of which the Ticket was issued, the Passenger in advance (no later than the start of check-in for the relevant flight) before checking in for the flight, must contact the Carrier or an Authorized Agent to make changes to the ticket and to the automated booking system regarding identity document, and the Carrier or the Authorized Agent must take action to make these changes.

3.5.5. Transfer passengers, the airport (point) of departure and the airport (point) of transfer, which are located on the territory of the Russian Federation, and the airport (point) of destination outside the customs territory of the Customs Union, at the airport of initial departure, prior to the start of baggage check-in, must inform the Carrier or the Handling Organization about the presence in the baggage of goods subject to customs declaration in writing and the need to present his transfer baggage at the airport of transfer for customs declaration in writing.

If the transfer passenger has not declared the presence in the baggage of goods subject to mandatory written declaration and the need to present his transfer baggage at the transfer airport for customs declaration in writing, in accordance with customs legislation, the baggage is checked in to the airport (point) of destination and presented by the Carrier or Service organization to the customs authority for customs control at the airport of transfer.

3.5.6. Upon check-in, the passenger is issued a boarding pass, which indicates the initials and surname of the passenger, flight number, date of departure, end time of boarding on the flight and number seat on board the aircraft. If necessary, other information may be additionally indicated in the boarding pass.

3.5.7. Boarding a passenger on board an aircraft is carried out upon presentation by the passenger of a boarding pass for the corresponding flight.

3.5.8. In case of international transportation, the passenger must have exit, entry and other documents issued in accordance with the established procedure, required in accordance with the legislation of the country, to the territory, from the territory or through the territory of which the transportation will be carried out.

3.5.9. A passenger who is late by the end of check-in or boarding an aircraft is not allowed to be transported on this flight.

3.5.10. The Carrier is not responsible for the relationship of the Passenger with government services (customs, border, immigration, etc.) unless otherwise provided by international or national legislative documents of the country of departure, transfer, stopover or entry. However, the Carrier has the right to check all necessary documents at check-in until the Passenger and his baggage are accepted for carriage.

Article 3.6. Passenger service on board the aircraft

3.6.1. The carrier on board the aircraft must have trained personnel sufficient in number to provide passenger service, including first aid, and ensure flight safety in accordance with the current rules and regulations of civil aviation.

3.6.2. The carrier on board the aircraft must ensure:

• informing passengers about flight conditions and rules of conduct on board the aircraft;
• informing passengers about the locations of the main and emergency exits, as well as about the conditions for leaving the aircraft in emergency situations;
• informing passengers about the location of personal protective equipment and inflatable ladders in the aircraft cabin;
• provision of soft and/or hot drinks and meals;
• first aid.

3.6.3. The carrier on board the aircraft provides the passenger with a range of services depending on the type and equipment of the aircraft, the duration of its flight, the time of day during which the flight takes place, as well as the class of service specified in the transportation document. The carrier provides the passenger with the following services:

• information and reference service;
• individual service;
• medical service;
• service with soft equipment and means for the convenience of passengers in flight;
• serving drinks and/or meals;
• periodicals service.

3.6.4. On board an aircraft during a level flight, passengers are provided free of charge or for an additional fee (about which relevant information will be posted on the Carrier's website) in accordance with the class of service, type of aircraft and taking into account the duration of the flight and time of day. The Carrier reserves the right to serve passengers with a “cold meal” ration, regardless of the time of day and duration of the flight on aircraft, the type of which does not allow the use on board of specialized equipment necessary for serving passengers with hot meals in accordance with flight safety standards.

3.6.5. Smoking is strictly prohibited on board the aircraft, including smoking electronic cigarettes. At the airport, smoking is allowed only in specially designated areas.

3.6.6. Rules of conduct for passengers on board an aircraft. Passengers while on board an aircraft have the right to:

• demand the provision of all services stipulated by the terms of the air carriage agreement;
• if their life, health, honor and dignity are in danger, contact the airline employees and demand their protection.

Passengers, while on board the aircraft of the airline, are obliged to:

• unconditionally comply with the requirements of the aircraft commander and the recommendations of other crew members;
• place hand luggage and personal belongings in specially designated places;
• keep seat belts fastened when the “fasten seat belts” display is on (it is recommended to leave seat belts fastened throughout the flight);
• observe generally accepted rules of conduct in public places.

Passengers, while on board the aircraft of the airline, are prohibited from:

• create situations that threaten the safety of the flight or life, health, honor and dignity of other passengers and aviation personnel - allow any verbal insult towards them and, moreover, physical violence;
• consume alcoholic beverages other than those offered on board;
• smoking, including electronic cigarettes, during the entire flight;
• use emergency equipment without appropriate instructions from the crew;
• use video cameras, movie cameras, cameras, photo cameras, radio telephones, radio receivers, radio transmitters, televisions, remote-controlled toys, wireless network devices throughout the flight (radio telephones must be turned off regardless of where they are located - in baggage or hand luggage);
• use during taxiing, takeoff, climb, descent and landing of an aircraft laptop computers, portable computer printers, playback devices (tape recorders, CD and cassette players, and other laser devices), electronic toys, electric shavers, devices that use LEDs;
• create conditions that are uncomfortable for other passengers and impede the work of crew members;
• damage the property belonging to the airline and (or) take it out of the aircraft;
• get up and move around the cabin while the aircraft is taxiing on the ground, climbing and descending with the “fasten seat belts” display turned on.

The responsibility of passengers for violation of these Rules is provided for:

• on domestic airlines Russian Federation - in accordance with the current legislation of the Russian Federation;
• on international airlines - in accordance with the requirements of international air law (in particular, the International Convention "On Crimes and Certain Other Acts Committed on Board an Aircraft", signed in Tokyo in 1963 and ratified in 166 countries, including the Russian Federation ; hereinafter referred to as the "Tokyo Convention") and the legislation in force in the state of landing, regardless of the state in which the aircraft used for the flight is registered or operated;
• if the perpetrator of an offense committed outside the Russian Federation, but directed against citizens or property of the Russian Federation, did not suffer the appropriate punishment abroad, then in accordance with Article 12 of the Criminal Code of the Russian Federation, he is subject to such punishment upon his return to the Russian Federation.

Article 3.7. Passenger stop along the transportation route

3.7.1. A passenger on the route of transportation can make one or more stops at any intermediate airport. The passenger must notify the Carrier or its Agent of the intention to make a stop when issuing the passenger Ticket and baggage receipt. This stop must also be reflected in the indicated transportation document. In the event that a passenger has a transportation document issued at a special fare, a stop along the transportation route is carried out subject to the restrictions or prohibition of stops provided for by the rules for applying the corresponding fare. Passenger stops along the transportation route are allowed within the period of validity of the passenger Ticket, provided that they are agreed in advance with the Carrier or its Agent, are specified in the passenger Ticket and baggage check, are taken into account when calculating the cost of transportation, and for international transportation are also allowed by the aviation (state) authorities of the country where these stops are supposed.

3.7.2. If, when issuing a passenger Ticket, the passenger did not declare a stopover at an intermediate airport, but wished to make such a stopover and declared it at this airport, then such a passenger can continue the flight only after the necessary changes have been made to the Ticket data (Ticket exchange) in accordance with these rules of the Carrier and the applicable fare rules of the Carrier, and the passenger must - prior to the commencement of the continuation of the flight - indemnify the Carrier for all and any actual losses of the Carrier (including, but not limited to, compensation that the Carrier has paid or will be liable to pay to third parties in connection with such a delay flight) from the delay in the departure of the aircraft (operation of the flight) associated with the removal of its baggage from the aircraft, if it was issued before the point originally indicated in the transportation document. An exception is a stopover of a passenger caused by his illness or illness of a member of his family traveling with him on this aircraft, or other force majeure circumstances that arose at the stopover point. The fact that a passenger is ill, which does not allow him to continue transportation, must be confirmed by appropriate medical documents.

3.7.3. If the passenger was unable to continue transportation from the intermediate airport for reasons attributable to the Carrier, the Carrier is obliged to send such a passenger to the destination by an aircraft operating the next scheduled flight. There is no additional charge for the carriage of this passenger and charges.

Article 3.8. Transportation of passengers on preferential terms

3.8.1. Certain categories of citizens have the right to travel by air on preferential terms in accordance with the legislation of the Russian Federation and the rules of air transportation established by the Carrier.

3.8.2. Registration of a transportation document for passengers with a state benefit is made individually upon presentation of documents confirming the right to preferential transportation by air, established by the legislation of the Russian Federation and with the written permission of the Carrier.

Article 3.9. Transportation of children

3.9.1. An adult passenger or a passenger who, in accordance with the civil legislation of the Russian Federation, has acquired full legal capacity before he reaches the age of eighteen, of an aircraft has the right to carry one child under the age of two years free of charge in domestic transportation or in international transportation - at a discount of ninety percent from the normal or special fare, if there are no special conditions for the use of a special fare, without providing a separate seat with the obligatory issuance of a Ticket. If a child under two years of age is provided with a separate seat at the request of an accompanying passenger, then such a child is transported at a discount of fifty percent of the normal or special fare, unless there are special conditions for applying the special fare. Other children under two years of age accompanying the passenger, as well as children aged two to twelve years are transported at a discount of fifty percent of the normal or special fare, if there are no special conditions for the application of a special fare, with the provision of separate seats for them.

3.9.2. When issuing a Passenger Ticket and during the check-in procedure for a child, it is necessary to present to the Carrier a document confirming the age of the child. The age of the child is taken into account on the date of commencement of carriage from the starting point of departure indicated in the carriage document. The Carrier or its Agent must indicate the child's date of birth on the Passenger Ticket.

3.9.3. If the child's ticket changes the route and/or departure date of the flight after the start of carriage, it is reissued at the air carriage fare at a discount corresponding to the child's age on the date of commencement of carriage from the starting point of departure specified in the carriage document, even if the age of the child has changed by the time the carriage was reissued.

3.9.4. Departure of a minor child outside the Russian Federation is carried out in accordance with the legislation of the Russian Federation.

3.9.5. Unaccompanied children can be transported between the ages of 5 and 12, who follow without parents and are not entrusted to any of the passengers. At the request of parents or guardians, and with the consent of the Carrier, such carriage may be extended to children under 16 years of age.

3.9.6. Unaccompanied children are accepted for transportation only after the parents, guardians or relatives have completed and signed the Statement - obligation to transport an unaccompanied child. For international transportation, it is additionally necessary to have a notarized consent from parents (guardians) to allow their child to be transported on an international airline flight without an escort.

3.9.7. Transportation of unaccompanied children is allowed only with a confirmed booking of transportation and only on direct flights of the airline.

3.9.8. When transporting an unaccompanied child aged 5 to 12, 100 percent of the fare of an adult passenger is paid.

Article 3.10. Transportation of sick passengers and passengers with disabilities

3.10.1. The passenger is obliged to determine the possibility of using air transport, based on the state of his health. The carrier is not liable to passengers, including sick passengers and passengers with disabilities, for possible consequences and / or deterioration in health associated with their air transportation, except in cases where such consequences and / or deterioration in health were caused by guilty actions (inaction) of the Carrier.

3.10.2. Transportation of a passenger recognized as legally incompetent by a court is carried out at the request of parents, adoptive parents or guardians and accompanied by an adult passenger who is able to ensure the safety of the incapacitated passenger and the safety of the surrounding people. The accompanying person must be an adult passenger or a passenger who, in accordance with the civil legislation of the Russian Federation, has acquired legal capacity in full before he reaches the age of eighteen (which must be confirmed by the presentation of the relevant document issued by the competent state body - marriage registration certificate, court decision).

3.10.3. Transportation of a seriously ill passenger or a patient on a stretcher is carried out accompanied by a person providing care for this passenger in flight. Transportation of a passenger in a wheelchair who is unable to move independently is carried out accompanied by a person providing care for this passenger in flight or under the supervision of the Carrier in agreement with the Carrier and after the passenger has issued a written application for transportation under the supervision of the Carrier.

3.10.4. Transportation of patients on a stretcher is carried out with the provision of seats on the aircraft with the payment of the applicable fare in the triple amount and only with an accompanying person. Payment for the transportation of a stretcher patient, if the transportation has already begun, is carried out at an affordable economy class fare. Transportation of stretcher patients is carried out only in the economy class cabin.

3.10.5. When transporting passengers in a wheelchair, seriously ill and sick on a stretcher, the Carrier or its Agent is obliged to inform the destination (stop-over point) about the transportation of such passengers in advance in order to take the necessary measures for their delivery from (to) the aircraft.

3.10.6. For sick passengers and passengers with disabilities, medicines, a wheelchair, crutches are transported free of charge and are not included in the free baggage allowance.

3.10.7. When a passenger is transported in an electric wheelchair, the electric wheelchair is transported on the aircraft as checked baggage (in excess of the free baggage allowance). The carrier must provide information to the destination or pick-up point that there is a passenger with an electric wheelchair on board, so that the wheelchair will be provided to him upon arrival in the first place. This information includes the name of the passenger, the location of the electric wheelchair and separately located electric batteries.

3.10.8. A visually impaired passenger is transported with an accompanying person or guide dog, which must have a certificate of special training or under the supervision of the Carrier in agreement with the Carrier and after the passenger has submitted a written application for transportation under the supervision of the Carrier.

3.10.9. When transporting a visually and/or hearing-impaired passenger, the Carrier’s Agent, when booking a seat for this passenger on board an aircraft, must inform the Carrier about the transportation of such a passenger in order to assist him in registering at the airport of departure and delivering him to the aircraft and from the aircraft vessel at the destination airport.

3.10.10. When transporting a visually impaired passenger accompanied by a guide dog, the dog is transported on an aircraft free of charge in the economy class passenger cabin in excess of the free baggage allowance. The dog must be collared and muzzled and tied to a seat at the feet of the passenger it accompanies.

3.10.11. In order to ensure flight safety, meet technical or operational requirements, the Carrier has the right to limit the number or refuse to carry a sick or disabled passenger on any of its flights, even if there is a qualified escort.

3.10.12. The rules of this article do not apply to the transportation of sick passengers and passengers with disabilities by aircraft operating special charter flights.

Article 3.12. Transportation of pregnant women

3.12.1. Pregnant women are accepted for carriage if they provide the Carrier with a medical certificate from a medical institution stating that there are no contraindications for air carriage on the date of the flight specified in the Ticket.

3.12.2. Carriage of pregnant women is carried out on the condition that the Carrier shall not be liable to the Passenger for adverse consequences that may arise for the Passenger and the fetus during carriage and as a result of carriage.

Article 3.13. Transportation of deported passengers and passengers administratively expelled from the Russian Federation

Transportation of deported passengers and passengers who are denied entry to the territory of a foreign state and the Russian Federation is carried out in accordance with the legislation of the Russian Federation and international legislation in the field of civil aviation.

Article 3.14. Transportation of diplomatic couriers

3.14.1. Transportation of diplomatic couriers is carried out in accordance with the requirements of state authorities.

3.14.2. A diplomatic courier must have and present, at the request of the Carrier, documents confirming his special powers as a person accompanying special baggage (mail).

Article 3.15. Transportation of officials

3.15.1. The list of citizens served through the hall of officials and delegations is approved by the federal executive body in the field of civil aviation in agreement with the executive authorities of the constituent entities of the Russian Federation, and in the halls of officials and delegations at the airports of Moscow and the Moscow Region - by the Administration of the President of the Russian Federation Federation in agreement with the Federal Security Service of the Russian Federation.

3.15.2. Servicing of officials at the airport of departure, arrival, transit or transfer is carried out in special areas of the airport - the halls of officials and delegations (if any). The requirements for carrying out the established formalities for the registration of officials do not differ from those generally accepted.

3.15.3. Servicing of officials in the halls of official delegations is carried out on the basis of applications. Applications are submitted by representatives of state, public, political, religious and commercial organizations. For service in the hall of official delegations, the passenger is obliged to pay.

3.15.4. Officials must arrive at the airport of departure no later than the check-in time for passengers on the flight

3.15.5. The transfer of passengers served through the hall of officials and delegations to the aircraft, as well as their hand luggage and checked baggage, is carried out last, separately from other passengers.

3.15.6. The disembarkation of passengers served through the hall of officials and delegations, and the unloading of baggage at the airport of destination are carried out in the first place.

Article 3.16. Transportation of employees of the State Courier Service under the Government of the Russian Federation in the performance of official duties

3.16.1. For employees of the State Courier Service under the Government of the Russian Federation, the issuance and issuance of passenger Tickets is carried out out of turn.

3.16.2. Registration of passenger Tickets to the employees of the specified department, registration of items (correspondence) carried by them is carried out before the start of registration of passengers, and during registration - out of turn. Pre-flight screening of SFS employees, their hand luggage and baggage (except for pieces with accompanied correspondence) is carried out on a general basis, out of turn.

3.16.3. When performing their official duties, employees of the State Fiscal Service are allowed to carry weapons on board the aircraft. The aviation security service of the airport informs the commander of the aircraft through the senior flight attendant about the location of the seats occupied by armed employees of the State Fiscal Service on board the aircraft.

3.16.4. The carrier must inform the employees of the State Fiscal Service that in the event of any incidents on board the aircraft, they should not interfere unless the commander of the aircraft asks them to do so.

3.16.5. Transportation of items (correspondence) of the State Courier Service under the Government of the Russian Federation is carried out with the placement of items (correspondence) on passenger seats (weighing no more than 75 kg per seat) next to the employee accompanying them or in a place convenient for monitoring them and is paid in the prescribed manner .

3.16.6. Employees of the State Courier Service under the Government of the Russian Federation transporting items (correspondence) are boarding the aircraft before the start of the general boarding of passengers.

3.16.7. Employees of the State Courier Service under the Government of the Russian Federation are allowed to stay on board the aircraft during parking, and at intermediate landing points - near the aircraft to exchange items (correspondence).

3.16.8. The rules for the transportation of workers (employees) of other federal executive bodies, items (correspondence) of these bodies may be established by other normative acts approved by the federal executive body in the field of civil aviation jointly (in agreement) with the interested federal executive bodies.

Article 3.17. Transportation of transit and transfer passengers

3.17.1. The Carrier or its Agent, when issuing a Passenger Ticket for a transit or transfer passenger along the route of carriage, is obliged to:

a) ensure that the transfer passenger is booked and confirmed for all sections of the itinerary, allowing the passenger to arrive at the transfer airport on time to go through administrative formalities before the flight departure;

b) inform the passenger about the procedures that he must perform at the airport of transit or transfer for his onward transportation to the destination;

c) inform passengers about the requirements of state authorities at points of transit or transfer during international transportation, including:

• on the possibility of checking in baggage as a transfer to the airport (point) of destination when following the route of transportation with the airport (point) of departure on the territory of the Russian Federation to the airport (point) of destination outside the customs territory of the Customs Union with an intermediate stop at the place of departure from the territory of the Russian Federation only if it does not contain goods subject to customs declaration in writing;
• on the conditions, restrictions and liability that arise after the passenger has been checked in as transfer baggage and his transfer baggage (including the provisions of clause 3.17.4);
• that the application of a simplified procedure, under which transfer baggage can be checked in to the final destination, does not exempt the transfer passenger from complying with other requirements of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs;
• on liability for violation of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.

3.17.2. The Carrier or its Agent, when issuing a Passenger Ticket for a transit or transfer passenger along the route of carriage, is obliged to:

• ensure the booking and confirmation of the booking of the transfer passenger transportation on all sections of the route, allowing the passenger to arrive at the transfer airport in time to go through administrative formalities before the flight departure;
• inform the passenger about the procedures that he must perform at the airport of transit or transfer for his further transportation to the destination;
• c) inform passengers about the requirements of state authorities at points of transit or transfer during international transportation

3.17.3. When connecting up to 24 hours, transfer baggage is processed to the final destination or to the transfer point, depending on the capabilities of the airport of departure/transfer and on the requirements of state authorities at the transfer point. If a passenger has a connection between flights for more than 24 hours, his baggage is checked in only to the transfer point. The transfer passenger's baggage subject to customs control is accepted for transportation in accordance with the customs legislation of the Russian Federation and / or the customs legislation of the country, to the territory, from the territory or through the territory of which the transport is carried out.

3.17.4. When following the transportation route from the airport (point) of departure on the territory of the Russian Federation to the airport (point) of destination outside the customs territory of the Customs Union with an intermediate stop at the airport (point) of departure from the territory of the Russian Federation, a simplified procedure for customs operations may be applied in accordance with with the legislation of the Russian Federation, according to which the customs control of transfer baggage is carried out without presenting it to the customs authority directly by the transfer passenger. Check-in of transfer baggage at the airport of departure to the destination is carried out upon application by the transfer passenger to the air carrier and (or) the operator of the airport of departure authorized by him:

• about the absence in his transfer baggage of goods subject to customs declaration in writing;
• about the absence of the need to present his transfer baggage at the transfer airport for customs declaration in writing.

When following the transportation route from the airport (point) of departure on the territory of the Russian Federation to the airport (point) of destination outside the customs territory of the Customs Union with an intermediate stop at the place of departure from the territory of the Russian Federation, baggage can be issued by transfer to the final airport (point) of destination only provided that it does not contain goods subject to customs declaration in writing. When checking in baggage by transfer to the final airport (point) of the route, the basis for presenting the transfer baggage of transfer passengers by the Carrier to the customs authority for customs control at the airport (point) of the transfer is the presence on the transfer baggage of a numbered baggage tag confirming the fact of registration of the transfer baggage on the territory of the Russian Federation until airport (point) of destination.

The presence of a numbered baggage tag on the transfer baggage indicates that the transfer passenger has declared to the customs authority that there are no goods in the transfer baggage that are subject to customs declaration in writing.

The use of a simplified procedure, in which transfer baggage can be checked in to the final airport (point) of the route, does not exempt the transfer passenger from complying with other requirements of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.

Presentation of transfer baggage, registered in accordance with the legislation of the Russian Federation, by the Carrier to the customs authority for customs control at the transfer airport (point) does not relieve the passenger from liability for violation of the customs legislation of the Customs Union and the legislation of the Russian Federation on customs affairs.

Article 3.18. Transportation of business class passengers

3.18.1. Business class passengers at check-in, as a rule, are checked in at a separate counter and are taken on board the aircraft last, separately from economy class passengers, but no later than the start of boarding of officials.

3.18.2. At the airport, business class passengers may be offered a visit to the business lounge. The Carrier informs the passenger about this possibility at check-in.

3.18.3. On board the aircraft, business class passengers are provided with seats in the business class cabin, and special services are organized.

3.18.4. Upon arrival, business class passengers leave the aircraft in the first place, separately from economy class passengers, but not before officials.

Article 3.19. Transportation of passengers with increased comfort

3.19.1. For transportation with increased comfort the passenger can book the required number of seats. Payment for additional seats is made at an affordable economy class fare.

3.19.2. In some cases, if it is stipulated by the rules of the corresponding fare, it is possible to provide additional services to economy class passengers on board the aircraft and (or) at the airports of departure, transfer (transit) and arrival.

Article 3.20. Transportation of passengers traveling on service Tickets

3.20.1. A passenger, an employee of an aviation company or the Carrier's own employees may be transported on the Carrier's flights with the Carrier's consent on a service ticket. Depending on the importance of transportation and the position of the worker, a service ticket with or without a confirmed booking may be provided.

3.20.2. Service for passengers traveling on service Tickets with a confirmed booking is carried out in the same way as for Passengers who have paid the cost of the Ticket, in accordance with the current standard check-in procedures. When serving passengers without a confirmed booking, the following conditions must be met:

• a passenger can be accepted for carriage if there is free space after acceptance for carriage of passengers who have paid the cost of transportation and (or) other passengers who have the right to reserve seats;
• in the case of transit transportation, the passenger should be informed that his transportation may be suspended at any of the transit airports due to the lack of empty seats on further stages of transportation, and that the Carrier will not bear any responsibility for this;
• in the case of transfer transportation, the passenger and his luggage can only be checked in to the first transfer airport;
• in order to quickly identify baggage in the case of transportation in one section, the baggage of such passengers should be loaded onto the aircraft last, so that access to it is not difficult, and it can be quickly unloaded if necessary.

3.20.3. If it is established at a transit airport that a passenger with a service Ticket without a confirmed booking cannot continue his journey on the same flight due to lack of free space on the next leg of the carriage, the Carrier should immediately contact such a passenger and inform him of this , as well as unload and give the passenger his luggage. The carrier will not compensate for any expenses of the passenger that the latter may incur in connection with the termination of the trip.

3.20.4. At the transfer airport, a passenger with a service ticket without a confirmed booking is treated in the same way as at the airport of departure.

3.20.5. In the event of a violation of the regularity of flights, passengers with service Tickets with a confirmed reservation are served in the same way as passengers who paid for the Ticket. Passengers with Service Tickets without a confirmed booking, who have already been accepted for carriage, are served in the event of a disruption to the regularity of flights, like all other passengers.

Section IV. Carriage of luggage

Article 4.1. General requirements

4.1.1. The passenger has the right to carry his baggage free of charge within the established norm. The free baggage allowance, including items carried by the passenger (hand luggage) is:

Hand luggage - up to 7 kg in weight and no more than 55x40x20 cm in size.

Free baggage allowance on block seats a/k S7 Airlines flight S7 789/90 in the direction Moscow-Salzburg-Moscow:

hand luggage - 1 piece up to 10 kg, dimensions not more than 55x40x20 cm,
+
1 piece of baggage up to 23 kg, 203 cm in the sum of 3 measurements
+
1 set of equipment (pair skiing with ski poles or a snowboard and additional equipment (boots, helmet, goggles, special clothing) in a bag with a total weight of not more than 23 kg in addition to luggage, luggage dimensions must not exceed 203 cm in the sum of 3 dimensions length-width-height.

4.1.2. Passenger's checked baggage must be transported on the same aircraft as the passenger. If such transportation has become impossible, the Carrier must carry such baggage on an aircraft that operates the next flight to the passenger's destination.

4.1.3. The carrier has the right to refuse to carry a passenger's baggage if the weight, number of pieces, contents, size or packaging do not comply with the requirements of these rules.

4.1.4. The baggage of a passenger who did not show up for boarding an aircraft after check-in (including the baggage of a transit passenger who did not show up for boarding and his hand luggage in the cabin of the aircraft) is subject to mandatory removal from the aircraft.

Article 4.2. Free baggage allowance

4.2.1. The passenger has the right to carry his baggage free of charge within the established norm. The free baggage allowance, including items carried by the passenger (hand baggage), is set by the Carrier depending on the type of aircraft, booking class and route. The free baggage allowance cannot be less than ten kilograms per passenger.

4.2.2. Free baggage allowance for children under 2 years of age traveling without a seat, on domestic and international flights airlines on routes where the free baggage allowance is set by weight ("WEIGHT CONCEPT") is 10 kilograms.

4.2.3. The Carrier or its Agent is obliged to inform the passenger about the free baggage allowance established during transportation, as well as about the need to pay for excess baggage or baggage subject to mandatory payment.

4.2.4. The passenger's baggage allowance for air transport is regulated by the weight of baggage in kilograms (kg) or the number of pieces of baggage. Limit baggage allowances by international airlines are established by the relevant regulatory documents of the Russian Federation. The norms of the above documents in terms of establishing the maximum baggage allowances are considered to be incorporated into these Rules. In case of transfer transportation with the participation of Interline Partner airlines, the free baggage allowance is established in accordance with the provisions set forth in Resolution No. 302 adopted by the International Air Transport Association (IATA).

4.2.5. In the event of a forced downgrade of the class of service, the passenger has the right to carry baggage at the free baggage allowance established for the paid class of service.

4.2.6. The free baggage allowance does not apply to:

• passenger's belongings, regardless of their name and purpose, the dimensions of which in a packed form exceed 203 cm in the sum of three dimensions (the total size of three dimensions of each piece of baggage);
• passenger's belongings, regardless of their name and purpose, weighing more than 32 kg per item;
• pets (birds), with the exception of guide dogs accompanying visually impaired passengers;

The transportation of the said baggage is paid for based on its actual weight at the published baggage rates, regardless of other things of the passenger carried as baggage.

4.2.7. Carrier at the request of passengers who have a common purpose of travel, documented (Ticket numbers follow one after another or Tickets were purchased from the same agency on the same day, or a family follows, or a group of passengers flies on a business trip), and traveling together on the same route to the same destination on the same aircraft, will provide a combined free baggage allowance (the sum of the free baggage allowances per passenger). The aggregation applies only to the free baggage allowance. Baggage is checked out for each passenger individually.

Article 4.3. Checked Baggage

4.3.1. Passenger's baggage is accepted for carriage upon check-in at the airport of departure or other check-in point. The Carrier or the Handling Company is obliged to issue a numbered baggage tag to the passenger for each piece of checked baggage. The baggage tag is designed to identify baggage. To indicate the special conditions of carriage, a special unnumbered baggage tag is additionally attached to the checked baggage.

4.3.2. The weight of one piece of baggage must not exceed 50 kilograms. For international transportation, other restrictions on the maximum weight, overall dimensions, amount of checked baggage may be established in connection with the current regulations and state requirements of the airport (point) of departure, airport (point) of transfer and / or airport (point) of destination. The carrier has the right to refuse acceptance for carriage as checked baggage, the weight and size of which does not meet these requirements.

4.3.3. The baggage of transfer passengers is checked in to the final destination or to the transfer point, depending on the conditions of carriage. The baggage of transfer passengers at intermediate airports is subject to mandatory pre-flight screening before being mixed with the checked baggage of passengers for whom this point of transportation is the starting point.

4.3.4. The Carrier or the Handling Company is obliged to make an entry on the paper Ticket about the quantity and weight of the checked baggage, which is considered as a baggage receipt issued to the passenger. In the case of an e-Ticket, the weight and quantity of baggage shall be recorded electronically.

4.3.5. The Carrier or the Handling Company, after accepting the baggage for carriage, is responsible for the safety of the checked baggage and its packaging.

4.3.6. From the moment the checked baggage is handed over for transportation and until the moment it is issued, the passenger's access to the baggage is prohibited, except for cases of its identification or additional examination by the relevant services.

4.3.7. The carrier has the right to check the mass of baggage carried by the passenger at the airport of landing and (or) at the airport of destination. If it is established that the passenger is carrying baggage in excess of the established free allowance or in excess of the amount indicated in the baggage check, without appropriate payment for this carriage, the Carrier may require payment for the carriage of such part of the baggage.

Article 4.4. Things that are with the passenger (hand luggage)

4.4.1. Items carried by the passenger (hand luggage) are unchecked baggage. Hand luggage is not included in the free baggage allowance. In order to ensure aviation safety, protect the life and health of passengers and crew members of aircraft, items and substances prohibited for transportation by air transport under the terms of aviation security should not be transported in a manual caddy.

4.4.2. The following can be carried as hand luggage:

• for economy class passengers - no more than one piece of baggage, weighing up to 7 kg, dimensions not exceeding 55x40x20 cm.
• for business class passengers - no more than two pieces of baggage, weighing up to 7 kg each, with dimensions not exceeding 55x40x20 cm each.

4.4.3. The Carrier or the Handling Organization, when checking in hand baggage carried in the cabin of the aircraft, is obliged (a) to issue to the passenger a “Hand baggage” tag for each presented piece and record its weight in the baggage receipt.

4.4.4. Hand luggage during its transportation must be placed under the passenger seat. Above the passenger seat in the closed luggage compartment, you can place small light items and outerwear of the passenger.

4.4.5. At check-in, the passenger is obliged to present for weighing all baggage intended for transportation, with the exception of items that he may need during boarding (disembarkation) to (from) the aircraft, as well as in flight, if they are with the passenger and are not included in the baggage:

• handbag or briefcase;
• folder for papers;
• umbrella;
• cane;
• bouquet of flowers;
• outerwear;
• printed publications for in-flight reading;
• baby food for the child during the flight;
• cell phone;
• camera;
• camcorder;
• laptop;
• suit in a suitcase;
• baby stroller, cradle or car seat when transporting a child under 2 years old;
• crutches, stretchers or a wheelchair when transporting a passenger with reduced mobility.

The items specified in this paragraph are not presented for weighing, are not subject to registration and are not marked with tags, with the exception of baby strollers, the dimensions of which exceed those allowed for hand luggage (in this case, strollers are weighed and tagged, but are transported free of charge).

4.4.6. The passenger is obliged to take care of the safety of hand luggage carried in the cabin of the aircraft. In the event of a break in the performance of the flight specified in the transportation document, the passenger, when disembarking from the aircraft, is obliged to take with him the hand luggage placed there.

Article 4.5. Paid (excess) and oversized baggage

4.5.1. The Passenger is obliged to inform the Carrier or its Agent in advance about the estimated weight and number of pieces of baggage in excess of the established free baggage allowance, and such baggage must be booked.

4.5.2. The passenger is obliged to pay for the transportation of baggage in excess of the free baggage allowance at the rate established by the Carrier, in force at the time of payment.

4.5.3. If a passenger presented for transportation more baggage than was previously agreed with the Carrier and paid for, then such an amount of baggage can be accepted for transportation only if there is free capacity on the aircraft and it is paid by the passenger.

4.5.4. The Carrier has the right to restrict the carriage or refuse to carry the passenger's baggage, the weight of which exceeds the free baggage allowance established by the Carrier, if such carriage has not been previously agreed with the Carrier.

4.5.5. If at the point of departure the Passenger presented for carriage less baggage by weight and number of pieces than was previously booked and paid for, the difference in payment between the declared and actual weight of excess baggage is subject to refund in accordance with these rules.

4.5.6. The Passenger en route along the transportation route has the right to reduce or, with the consent of the Carrier, increase the weight and number of pieces of baggage carried.

4.5.7. If the passenger increases the weight and / or number of pieces of baggage carried along the way, he is obliged to pay the cost of transporting baggage, the mass or dimensions of which exceed the established free baggage allowance of the previously paid transportation. In the event that the passenger reduces the weight of the baggage carried along the way, no recalculations of the previously made payment for the baggage by the Carrier shall be made.

4.5.8. When booking a seat on an aircraft or purchasing a passenger Ticket, the Passenger is obliged to inform the Carrier or its Agent about the carriage of oversized baggage.

4.5.9. Oversized baggage is accepted for carriage provided that the dimensions of the loading hatches and the baggage and cargo compartments of the aircraft allow it to be loaded (unloaded) onto (from) the aircraft and placed on board the aircraft. This baggage must have carrying handles and devices for securing it when moving to the aircraft, from the aircraft and on board the aircraft.

4.5.10. The carrier has the right to refuse to accept oversized baggage for transportation.

4.5.11. If it is necessary to transport excess and (or) oversized baggage by aircraft of several Carriers, the Carrier issuing transportation documents for this baggage must obtain the consent of these Carriers for such transportation.

In the event that your baggage exceeds the free baggage allowance in terms of the number of pieces, weight or the sum of three dimensions, you will need to pay extra baggage at the rates indicated below.

Excess baggage rates:

	Excess category	Tariff, RUB		Tariff, EUR
		Direct VVL	Transfer VVL=VVL	Direct MVL	Transfer MVL=MVL/VVL
Number of seats (weighing up to 23 kg, size up to 203 cm. by the sum of measurements)	2nd place	2 000	3 500	40	75
	3rd place	6 000	10 500	120	225
Exceeding weight (with baggage size up to 203 cm by the sum of measurements)	over 23 kg, but not more than 32 kg	2 000	3 500	40	75
	over 32 kg, but not more than 50 kg	4 000	7 000	80	150
Exceeding the size (for luggage weighing up to 23 kg)	Over 203 cm	6 000	10 500	120	225

Excess baggage fees from Spain, Italy and Bulgaria:

Tariffs for the transportation of animals:

Excess Baggage Category	Tariff, RUB		Tariff, EUR
	Direct VVL	Transfer VVL=VVL	Direct MVL	Transfer MVL=MVL/VVL
The weight of the animal in the cabin is up to 8 kg	1 500	2 500	30	55
The weight of the animal in the luggage compartment is up to 8 kg	1 500	2 500	30	55
The weight of an animal in the luggage compartment is up to 23 kg	2 000	3 500	40	75
The weight of an animal in the luggage compartment is up to 32 kg	4 000	7 000	80	150
The weight of the animal in the luggage compartment is up to 50 kg	6 000	10 500	120	225

Article 4.6. Receipt for payment of excess baggage

4.6.1. The receipt for payment of excess baggage certifies the payment by the passenger for the carriage of baggage subject to payment.

4.6.2. A receipt for paying for excess baggage must necessarily consist of flight (from one to four) and passenger coupons, made in accordance with the approved form.

Article 4.7. Carriage of baggage in the aircraft cabin

4.7.1. Passenger baggage that requires special precautions (film, photo, television, video and radio equipment, electronic and optical devices, office equipment, musical instruments, fragile items) can be transported in the aircraft cabin.

4.7.2. Carriage of baggage in the cabin of the aircraft is issued and carried out upon prior agreement with the Carrier. The Passenger is obliged to inform the Carrier or its Agent about the carriage of baggage in the cabin of the aircraft when booking a carriage or purchasing a Ticket and pay for a separate piece for this baggage.

4.7.3. For the carriage of baggage in the cabin of the aircraft, a separate Ticket is issued, the cost of which is 100% of the fare at which the carriage of the accompanying passenger is issued.

4.7.4. The weight of luggage carried in the cabin must not exceed the average passenger weight (no more than 80 kg), and the overall dimensions of the luggage should allow its placement on a separate passenger seat.

4.7.5. The packaging of baggage carried in the cabin of the aircraft must have devices for securing it in the passenger seat.

4.7.6. Delivery of baggage carried in the cabin of the aircraft to the board of the aircraft, its lifting, placement in the cabin of the aircraft, removal from the aircraft and delivery from the aircraft is carried out by the passenger.

Article 4.8. Diplomatic baggage (mail)

4.8.1. Diplomatic baggage (mail) accompanied by a diplomatic courier is allowed to be carried in the aircraft cabin. It is checked in as unchecked baggage (hand baggage), separately from the personal baggage of the diplomatic courier and can be placed on a separate passenger seat.

4.8.2. The weight of diplomatic baggage (mail) carried in the cabin must not exceed the average weight of a passenger (no more than 80 kg), and the overall dimensions of the baggage allow its placement on a separate passenger seat.

4.8.3. Transportation of diplomatic baggage (mail) is paid according to the tariffs established by the Carrier and published in the booking systems.

4.8.4. Carriage of diplomatic baggage (mail), handed over under the responsibility of the Carrier, is carried out on the basis of the established rules of the Carrier.

Article 4.9. Baggage content requirements

4.9.1. In order to ensure flight safety, the following are not accepted for carriage as baggage:

• items and substances whose transportation is prohibited by the law of the Russian Federation and government decrees, rules and regulations of state bodies of the Russian Federation, international documents in the field of civil aviation, international agreements of the Russian Federation, documents of state bodies of any country to, from or through the territory of which transportation is carried out ;
• explosives, means of blasting and items stuffed with them;
• compressed and liquefied gases;
• flammable liquids;
• flammable solids;
• oxidizing agents and organic peroxides;
• toxic substances;
• radioactive materials;
• caustic and corrosive substances;
• poisonous and toxic substances;
• firearms, cold and gas weapons;
• other materials and substances that can be used as a weapon to attack passengers, the crew of the aircraft, as well as endangering the flight of the aircraft.

4.9.2. Articles and substances that can be carried in limited quantities as passenger baggage:

• crossbows, spearguns, checkers, sabers, cleavers, scimitars, broadswords, swords, swords, bayonets, daggers, hunting knives, knives with ejected blades, with locking locks, imitators of any type of weapon;
• household knives (scissors) with a blade (blade) length over 60 mm
• alcoholic beverages containing more than 24%, but not more than 70% alcohol by volume in containers with a capacity of not more than 5 liters, in containers intended for retail trade - not more than 5 liters per passenger
• aerosols intended for use in sports or household purposes, the outlet valves of which are protected by caps from spontaneous release of contents in containers with a capacity of not more than 0.5 kg or 500 ml - not more than 2 kg or 2 liters per passenger

In things carried by passengers:

• medical thermometer - one per passenger;
• mercury blood pressure monitor in a standard case - one per passenger;
• barometer or mercury manometer, packed in a sealed container and sealed with the seal of the sender
• disposable lighters - one per passenger;
• dry ice for cooling perishable products - no more than 2 kg per passenger;
• 3% hydrogen peroxide - no more than 100 ml per passenger;
• liquids, gels and aerosols classified as non-hazardous in containers with a capacity of not more than 100 ml (or an equivalent capacity in other volume units), packed in a securely closed transparent plastic bag with a volume of not more than 1 liter - one bag per passenger.

Liquids in containers larger than 100 ml will not be accepted for carriage even if the container is only partially filled.

Transportation exceptions are for medicines, baby food and special dietary needs.

Liquids purchased from duty-free shops at the airport or on board the aircraft must be packed in a securely sealed (sealed) plastic bag that provides identification of access to the contents of the bag during the flight, which has credible evidence that this purchase was made in airport duty-free shops or on board the aircraft on the day(s) of travel.

The airline administration has the right to decide on the introduction of additional measures to ensure aviation security on flights with increased danger, as a result of which it is prohibited to carry the following items in the aircraft cabin:

• corkscrews;
• hypodermic needles (unless medical justification is provided);
• knitting needles;
• scissors with a blade length of less than 60 mm;
• folding (without latch) travel, penknives with a blade length of less than 60 mm.

4.9.3. Items and substances that may be carried as passenger baggage with the permission of the Carrier:

• small cylinders (weighing up to 10 kg) with gaseous oxygen or air necessary for medical purposes;
• wheelchairs for the transport of patients or other battery-powered mobile devices equipped with non-leaking batteries and carried in checked baggage, provided that the battery terminals are protected from short circuits and the battery is securely attached to the wheelchair or mobile device;
• wheelchairs for the transport of patients or other battery-powered mobile devices equipped with leaky batteries and carried in checked baggage, provided that the wheelchair or mobile device can only be loaded, stowed, secured and unloaded in an upright position, and provided that the battery is disconnected, the battery terminals are short-circuit proof, and the battery is securely attached to the wheelchair or mobility aid.

  If the wheelchair or mobility aid cannot be loaded, secured and unloaded only in an upright position, the battery must be removed, then the wheelchair or mobility aid can be transported without restrictions as checked baggage. The removed battery must be transported in strong rigid packaging, while:

  Packaging kits must be leak-proof and not leak battery fluid; it is also necessary to provide protection against overturning by securing to pallets or by securing them in cargo compartments using suitable securing means, for example, using tie-down straps, brackets or supports;

  Batteries must be protected from short circuits, mounted vertically in such packagings and surrounded by sufficient compatible absorbent materials to completely absorb the liquid they contain;

  Such packagings must be marked with a package placement mark, "wet battery with wheelchair" or "wet battery with movable agent" marking and a corrosive label.

  The pilot-in-command must inform the passenger of the location of the wheelchair for the transport of patients or a mobile device with a battery installed, or the location of the packed battery.

  It is recommended that the passenger coordinates with the Carrier in advance, in addition, batteries that are leaking should, as far as possible, be fitted with vent plugs to prevent leakage;

• only in hand luggage a mercury barometer or a mercury thermometer carried by a passenger who is an employee of the federal executive body in the field of Hydrometeorology. The barometer or thermometer must be packed in a strong outer packaging containing a sealed inner liner or bag made of strong impermeable or puncture-resistant mercury-resistant material that prevents mercury from leaking out of the package, regardless of its position. The carrier (aircraft commander) must have information about the barometer or thermometer
• by one passenger only, no more than two small cylinders of carbon dioxide or other appropriate gas, ICAO TI Category 2.2, inserted into a self-inflating lifejacket for inflation purposes, plus no more than two spare charges for it;
• Heat-producing articles (i.e. battery-powered equipment such as dive lights and soldering equipment which, if accidentally switched on, will generate large amounts of heat and may cause a fire) may only be carried in carry-on baggage. The heat generating component or power source must be removed to prevent unintended operation during transport.

4.9.4. The passenger is not recommended to include in his checked baggage fragile and perishable items, banknotes, jewelry, precious metals, computers, electronic means of communication, monetary obligations, securities and other valuables, business documents, passports, identity cards, keys and other similar items. .

4.9.5. The passenger is responsible for the carriage in baggage of items prohibited for carriage or handed over for carriage without complying with the requirements and conditions of carriage established by these rules.

Article 4.10. Transportation of weapons, ammunition and special means

4.10.1. Air transportation of weapons, ammunition and special means (hereinafter referred to as weapons) is carried out in accordance with the legislation of the Russian Federation and the regulatory documents of federal executive bodies developed on their basis, the laws of other states and international treaties of the Russian Federation.

4.10.2. Transfer transportation of any types of weapons and ammunition is prohibited.

4.10.3. During the flight, a passenger is prohibited from having in the aircraft cabin:

• firearms, gas, pneumatic, cold and mechanical weapons of all kinds;
• pistols, revolvers, rifles, carbines and other firearms, gas, pneumatic weapons, electroshock devices and their imitators;
• any models and dummies of weapons (including children's toys);
• crossbows, spearguns, checkers, sabers, cleavers, scimitars, broadswords, swords, swords, bayonets, daggers, daggers, stilettos, knives: hunting, landing, Finnish, bayonet-knives, knives with an ejected blade, with lockable locks, as well as household knives, regardless of their purpose;
• explosives, explosives and items filled with them: any gunpowder, in any package and in any quantity; live ammunition (including small-caliber); cartridges for gas weapons; capsules (hunting caps); pyrotechnic means: signal and lighting rockets; signal cartridges, landing checkers, smoke cartridges, checkers, demolition matches, sparklers, railway firecrackers; TNT, dynamite, tol, ammomonal and other explosives; primers - detonators, electric detonators, electric igniters, detonating and fire-conducting cord

4.10.4. The weapon of a passenger who has the right to keep and carry it at the airport of departure is compulsorily transferred to the Carrier for temporary storage for the period of the flight and is issued to the passenger at the end of the flight at the airport of destination.

4.10.5. If the route of the aircraft passes through the state border, then the issue of carrying weapons on board must be regulated in advance by the passenger with the relevant authorities of the states concerned in order to comply with the laws and regulations in force in these states. The passenger must have permission to enter the country with a weapon from the competent authorities of that state.

4.10.6. The acceptance of weapons for transportation, execution of the necessary documents, delivery on board the aircraft at the airport of departure and the issuance of weapons at the airport of destination are carried out by an employee of the aviation security service (SAB).

4.10.7. The acceptance of a weapon from a passenger for temporary storage for the flight period is documented by an act drawn up in three copies, which are signed by the passenger-owner of the weapon and the security guard officer. The first copy of the act is also signed by the Carrier and remains at the airport of departure in the SAB, the second copy is handed over to the Carrier, and the third is issued to the passenger to receive weapons at the airport of destination. The SAB officer informs the passenger-owner of the weapon about the procedure for obtaining it at the destination airport.

4.10.8. Employees of the Federal Security Service of the Russian Federation, the State Courier Service under the Government of the Russian Federation, who have the appropriate travel orders, who are in the performance of their duties, as well as military personnel and employees of other paramilitary organizations who have the appropriate travel orders and accompany escorted persons, weapons for temporary storage during the flight is not transmitted.

4.10.9. Transportation of weapons is carried out in a packaged form, in a lockable and sealed metal box, which must be located in an insulated baggage or cargo compartment of the aircraft.

4.10.10. Transportation of long-barreled weapons, the dimensions of which, when unassembled, do not allow them to be placed in (standard) metal lockable boxes, is carried out in insulated luggage or cargo compartments of aircraft in passenger packaging sealed by the SAB (special packaging, case, case, case) and meets the requirements aviation security.

4.10.11. The transfer of weapons to a passenger at the airport of destination is carried out by an employee of the aviation security service upon presentation by the passenger-owner of the weapon of the third copy of the act, a document proving his identity, a document for the right to carry and store weapons, and, if necessary, an appropriate permit for its import into the territory of the Russian Federation and export from the Russian Federation.

4.10.12. Weapons unclaimed by the passenger at the airport of destination are handed over by an employee of the aviation security service to the internal affairs bodies.

Article 4.11. Transportation of pets and birds

4.11.1. The following pets are accepted for carriage as baggage and carry-on baggage - dogs, cats and birds. Any other animals are not accepted for carriage in baggage and carry-on baggage and may be carried as cargo.

4.11.2. Transportation of pets (birds) by air is carried out as checked baggage (in the luggage compartment of the aircraft) or in the aircraft cabin upon prior agreement with the Carrier, as well as with the permission of the countries of arrival or transit in international air transportation

4.11.3. The Passenger is obliged to inform the Carrier or its Authorized Agent about the carriage of pets (birds) when booking a carriage or purchasing a passenger Ticket, but no later than 36 hours before the flight departure time.

4.11.4. When transported by air, a pet (bird) must be placed in a rigid packaging container (wooden, plastic) or in a metal cage, with air access and a strong lock. The size of the container (cage) should allow the animal to stand up to its full height and rotate 360 ​​degrees around its axis. The bottom of the container (cage) must be waterproof and covered with absorbent material, along the perimeter of the bottom there must be a board to prevent spillage of the absorbent material. Bird cages should be covered with a dense light-tight cloth.

4.11.5. No more than two adult animals can be placed in one container (cage), if the weight of each does not exceed 14 kg, and they get along together. Larger animals must be transported in separate containers (cages). No more than three animals of the same offspring not older than 6 months can be placed in one container (cage).

4.11.6. Transportation of pets (birds) in the aircraft cabin is carried out only subject to prior confirmation of such transportation by the Carrier in the booking system and subject to the transportation of the animal by an adult passenger. Animals must be kept in containers (cages). The weight of the container (cage) with the animal must not exceed 8 kg. The dimensions of the container (cage) in the sum of three dimensions (length / height / width) must not exceed 115 cm, while the height of the container (cage) must not exceed 20 cm. During the flight, the container (cage) with an animal in the cabin must be placed under seat in front of the chair. It is forbidden to place a container (cage) with an animal at the emergency exits, in the aisles, on the luggage racks. The animal must be inside a closed container (cage) throughout the entire time it is on board the aircraft (during the flight, while taxiing, boarding/disembarking, etc.).

4.11.7. A passenger carrying a pet (bird) when transported by air must have and submit, when registering a passenger Ticket, valid documents (certificates) on the health of a pet (bird) issued by the competent authorities in the field of veterinary medicine, as well as other documents required by the countries of flight or transit during international air transportation.

4.11.8. The carrier reserves the right to limit the number of animals carried on one flight, depending on the type of aircraft, flight route, payload, etc.

No more than two containers (cages) with pets (birds) of non-antagonistic species can be transported in the aircraft cabin.

4.11.9. Pets (birds) are not subject to the free baggage allowance. Transportation of animals is paid at the rate for excess baggage, based on the actual weight of the animal together with the container (cage).

4.11.10. Guide dogs accompanying visually impaired passengers are transported in the aircraft cabin free of charge in excess of the free baggage allowance, subject to appropriate training, which is certified by a certificate, provided that such a dog has a collar and a muzzle and is tied to the seat at the feet owner. Visually impaired passengers accompanied by a guide dog are provided with seats at the end of the aircraft cabin.

4.11.11. Acceptance for transportation of pets (birds) is made on the condition that the passenger takes full responsibility for them. The carrier is not liable for harm caused to third parties by such animals, and is also not liable to such a passenger in case of refusal to import or transport such animals (birds) through any country or territory.

4.11.12. The Passenger is obliged to comply with all requirements of the Carrier, and is obliged to indemnify the Carrier for all losses and additional expenses in case of harm caused by animals to the aircraft, baggage of other passengers, health and/or life of other passengers

Article 4.12. Declaring the value of baggage

4.12.1. Baggage may be checked in by a passenger for carriage with a declared value. The declared value of the baggage must not exceed the actual value of the baggage. When the passenger declares the value of the checked-in baggage for transportation, the Carrier has the right to require the passenger to present the contents of the baggage for inspection and, in case of a clear discrepancy between the amount of the declared value and the contents of the baggage, establish its actual value, or refuse to accept the baggage for carriage with the declared value.

4.12.2. The passenger has the right to declare the value of his checked baggage, both at the point of departure and at the intermediate point of boarding. In addition, the passenger can change the size of the previously declared value of the checked baggage. The amount of the declared value should not exceed 20,000 (twenty thousand) rubles, if the amount of baggage assessment exceeds this amount, then the passenger is obliged to provide primary documents (checks, copies of checks, etc.) for the assessed baggage. The carrier leaves a copy of the submitted documents at the airport of departure and allows the carriage of baggage if the passenger meets all the conditions for baggage assessment. The value of checked baggage can be declared for each piece of baggage separately.

4.12.3. The fee for the declared value of checked baggage is 10 (ten) percent of the amount of the declared value and is paid at the point of departure.

4.12.4. All items accepted for carriage as baggage with a declared value must be in good packaging, excluding access to the contents.

Article 4.13. Luggage packing

4.13.1. Each piece of checked baggage must be properly packaged to ensure its safety during transportation and handling and exclude the possibility of harm to passengers, crew members, third parties, damage to the aircraft, luggage of other passengers or other property

4.13.2. Baggage that does not meet the requirements of paragraph 4.13.1. not allowed for transportation.

4.13.3. It is not allowed to combine two or more things with separate packages in one place.

4.13.4. Baggage containing sharp, protruding objects in its packaging, as well as luggage in defective packaging, is not allowed for carriage.

4.13.5. Baggage that has external damage that does not affect its safety during transportation and handling and cannot harm passengers, crew members, third parties, damage the aircraft, luggage of other passengers or other property, may be accepted for carriage as checked baggage with consent of the Carrier. In this case, the presence and type of damage are confirmed by the signature of the passenger.

4.13.6. The carrier has the right to refuse to accept a passenger's baggage as checked baggage if the baggage is not placed in a package that ensures its safety under normal handling conditions.

Article 4.14. Baggage Claim

4.14.1. The carrier is obliged to ensure that passengers are informed of the place where checked-in baggage is claimed at the airport of destination, stopover or transfer, as well as the reason and duration of any delay in the delivery of baggage, and to ensure that passengers receive baggage.

4.14.2. The passenger is obliged to receive his checked baggage after presenting it for collection by the Carrier at the point of destination, stopover or transfer on the basis of the baggage receipt and the tear-off coupon of the numbered baggage tag.

4.14.3. The baggage claim is made at the airport to which the baggage was accepted for transportation. However, at the request of the passenger, baggage can also be claimed at the point of departure or at an intermediate landing point, if the baggage claim at these points is not prohibited by the rules of state authorities and if the time and circumstances allow for the release. In the case of such baggage claim at the point of departure or at intermediate point of embarkation, all amounts previously paid to the Carrier in connection with the carriage of this baggage may be returned only with the consent of the Carrier.

4.14.4. If the person claiming to receive the baggage is unable to present the baggage receipt and the baggage tag tear-off coupon, the Carrier may release the baggage to such person only upon presentation of sufficient evidence of his rights to this baggage. It is mandatory to draw up an act on the issuance of such baggage.

Article 4.15. Storage and sale of luggage

4.15.1. Passenger's baggage at the airport of destination can be stored free of charge for 2 days, including the day of arrival. For storage of baggage in excess of the period of free storage, the passenger - the owner of the baggage is charged at the current rates. Storage of baggage not delivered to the airport of destination on time in accordance with carriage document of the passenger due to the fault of the Carrier, is made at the expense of the Carrier. Luggage not received by the passenger at the airport of destination due to the fault of the passenger is stored at the expense of the passenger.

4.15.2. Passenger's baggage, on which there is no baggage tag, and whose owner has not been identified, is considered undocumented baggage.

4.15.3. The passenger's baggage from the moment of its delivery to the airport of destination, including undocumented baggage, is considered unclaimed if within 6 months from the date of its arrival it has not been received by anyone and is sold by the Carrier in accordance with the legislation of the Russian Federation.

4.15.4. The carrier or service organization is obliged, within the established period of storage before the baggage is sold as unclaimed, to take reasonable measures to search for the passenger who owns the baggage.

4.15.5. Undocumented baggage, the owner of which was identified as a result of the search, is stored at the airport for 6 months from the date when the airport of destination, which received such baggage, sent the owner a written notification of the arrival of the baggage. After this period, the baggage is considered unclaimed and subject to sale.

4.15.6. Perishable products that are in unclaimed or undocumented baggage, in case of damage, are subject to destruction. The impossibility of their further storage and destruction are formalized by an act.

4.15.7. Hand luggage left or forgotten by a passenger on board an aircraft is stored at the destination airport for the time and under the conditions of storage of undocumented and unclaimed baggage.

Article 4.16. Abandoned, forgotten or mishandled luggage

4.16.1. The Carrier or the Handling Organization must take all necessary measures to search for baggage, if the passenger, after arriving at the destination, stop or transfer, did not receive his baggage and declared in writing that the baggage had not arrived without leaving the baggage claim area, in the corresponding application.

4.16.2. In case of non-delivery of baggage to a passenger due to the fault of the Carrier, baggage, the carriage of which was paid by the passenger in accordance with the rules established by the Carrier, is sent to the point of destination, stopover or transfer at the expense of the Carrier.

4.16.3. If the checked baggage is not found within twenty-one days from the date of submission of the application for non-receipt of the baggage, the passenger has the right to demand compensation for damage caused by the loss of the checked baggage.

4.16.4. If checked baggage is found, the Carrier ensures notification of the owner of the checked baggage and its delivery to the airport (point) indicated by the passenger and, at the request of the passenger, to the address indicated by him without charging an additional fee.

Article 4.17. Transportation of regulated products as baggage

4.17.1. Transportation of regulated products (plants, products of plant origin, containers, packaging, soil or other organisms, objects or material that may become carriers of pests or contribute to the spread of pests) is carried out in accordance with the international treaties of the Russian Federation on plant quarantine, the legislation of the Russian Federation in the field of ensuring plant quarantine and legislation in the field of ensuring plant quarantine of the country, to the territory, from the territory or through the territory of which the transportation is carried out.

How many suitcases can you take with you when traveling by plane? On s7, the number of pieces of luggage, its dimensions and, of course, weight are taken into account.

For status members S7 Priority program, holders of Silver (Ruby), Gold (Sapphire), Platinum (Emerald) cards are provided with privileges - free transportation of additional suitcases and travel bags.

S7: Free baggage allowance

Remember the parameters that determine the free baggage allowance;

1. Number of places (1 place - 1 bag, box)
2. Weight of bags or boxes carried
3. Size: for checked baggage, the sum of three dimensions (length-height-width) is not more than 203 cm.

The dimensions of your luggage on the s7, for which you do not have to pay, are no more than 203 cm in the sum of three dimensions.

For babies up to 2 years old who do not occupy a separate seat in the aircraft cabin and fly at the following fares:

• Economy Flexible and Business Basic/Flexible: you can take one piece of luggage. Its weight - no more than 10 kg, dimensions - up to 203 cm in the sum of three dimensions.
• Economy Basic A: No free baggage allowance.

In addition, for a child under 2 years old, it is allowed to take a cradle or a car seat in addition to the baggage included in the fare, and for children under 12 years old - a pram. It's free and does not affect your s7 baggage allowance.

Extra baggage

To take "extra" suitcases, bags, boxes on a trip, buy the "Additional baggage allowance" service from s7 at a discount.

The amount of the discount may vary depending on how long before the flight you buy this service. The more time left before the flight, the cheaper the additional baggage. The most profitable is to buy it more than 30 hours before departure.

If you buy the service during the online booking of air tickets or add it in the "My Bookings" section on the website, then the discount will be 20%.

If you buy the service during online check-in for a flight 30-4 hours before departure, then the discount is 10%. If there are 4 hours left before departure, there will be no discount.

Sport equipment

In addition to luggage, one passenger can carry 1 set of ski or snowboard equipment free of charge. The set should consist of 1 pair of alpine skis with ski poles or a snowboard and additional equipment (boots, helmets, goggles) with a total weight of:

• no more than 23 kg (size restrictions set for checked baggage do not apply) for economy class fares
• no more than 32 kg (size restrictions set for checked baggage do not apply) for business class fares.

Alpine skis, snowboards, additional equipment can be packed in a common bag or in 1 bag and 1 piece of luggage.

Remember: on flights operated by s7 partners, different rules for transporting ski equipment may apply. Check them on the website of the flight operator.

Oversized and heavy baggage

Oversized baggage includes baggage that is more than 203 cm in total dimensions, heavy baggage - baggage weighing more than 30 kg. The decision to transport such things is made by the airline in each individual case - it depends on the type of aircraft and the capacity of the luggage compartment. Heavy and oversized baggage s7 asks to pay extra during check-in for the flight.

For European airports, there is a weight limit for one piece of baggage - no more than 32 kg. If the baggage exceeds this limit, cargo transportation is issued according to the rules of the carrier airline.

Before the flight, send a request through the feedback form on the website about the possibility of transporting your baggage. Or call the s7 contact center by phone (free in Russia). You can make a call from the site: the "Call online" link is located at the bottom of the screen.

Can I check in luggage online?

No, you can only check it out at the airport - at special "Baggage Reception" counters or at regular counters.

Can I combine the luggage of an adult passenger and a child?

If you are flying with a child to the same destination, you can combine the free baggage allowance. Merging is possible for an adult passenger and a child under 12 years of age, even if they are booked in different bookings with different last names. The weight of each piece of baggage must not exceed 30 kg.

Transportation of weapons and ammunition

You can carry weapons and ammunition if you have a permit for the right to keep and carry weapons. In the case of international transportation, in addition to this, at the customs office of the airport of departure, it is necessary to provide permission from the internal affairs bodies of the Russian Federation for the right to export weapons and ammunition from the Russian Federation (or import into the country).

Without a permit for the right to store and carry weapons, passengers cannot carry firearms, gas and edged weapons of all types during the flight.

Prior to check-in for your flight, you will need to issue a weapon and fill out the relevant documents. Therefore, we recommend arriving at the airport in advance, no later than two hours before the departure of the aircraft. On S7 flights, the weight of permitted weapons is included in the free baggage allowance.

Additional information about required documents for the import (export) of weapons and the procedure for their registration, you can contact the Federal Customs Service of the Russian Federation by phone +7 495 449-77-71.

What is forbidden to check in the luggage of the aircraft

• Firearms, hunting cartridges, explosives, fireworks, flares.
• Oxidized materials and organic peroxides, bleaches and fiberglass repair kits.
• Compressed gases, butane, oxygen, propane and scuba cylinders.
• Poisons, insect repellents, herbicides, arsenic, cyanides, infectious substances, bacteria, viruses.
• Corrosive substances, mercury, acids, alkalis, liquid cell batteries.
• Flammable liquids and solid materials, gasoline for lighters and stoves, paint and all kinds of matches.
• radioactive materials.

For more information about hand baggage allowances7, go to .

All baby cradles or car seats of any size when transporting a child under 2 years old, as well as strollers when transporting a child under the age of 11 years (inclusive) are carried free of charge in excess of the standard baggage allowance or in addition to carry-on baggage.

The cradle of a collapsible stroller is allowed for transportation in the aircraft cabin if its dimensions do not exceed 55x40x20. A folding stroller cane is checked in as luggage. A stroller without a child under 11 years old is transported on a common basis.

Important warning from Siberia Airlines regarding the transportation of Samsung Gala smartphonesxynote 7

Siberia Airlines asks you to take into account the following information on air transportation above the specified phone number:

• in some countries there is a ban on their transportation,
• and some countries ask you to follow certain precautions in flight.

1. Samsung Gala air travel banxyNote 7 in the following countries

No matter how strange it may sound, but in some countries there is a ban on the transportation of Samsung Galaxy Note 7 smartphones by air. This is due to the official recall on October 11, 2016 by Samsung of its brand new Samsung Galaxy Note 7 smartphones, due to possible harm to passengers, aircraft or property on board the aircraft by smoke, fire or explosion.

Countries in which there is a ban on the air transport of these phones:

• Canada
• Hong Kong
• Mexico
• Republic of South Africa
• Korea
• China

When traveling within the above countries, as well as heading to them or flying away from them, you cannot take the Samsung Galaxy Note7 phone with you at all, and it is forbidden to carry this phone in hand luggage or in luggage. Smartphones also cannot be transported as cargo.

2. Certain Precautions When Bringing Samsung Galaxy Note 7 to Other Countries

• If you are following other destinations not listed above and have a Samsung Galaxy Note 7 with you, then during the flight you must not:

1. turn on your smartphone;
2. connect it to the charger m.

• s7 airline urges you to carry such smartphones of this model only in hand luggage, and in no case in checked baggage
• The above restrictions also apply to transfer passengers with connections on S7 Airlines flights. Specify the absence of a ban on the transportation of Samsung Galaxy Note 7 on the official website of the airline you plan to use.