Azur air whose airline. Charters anex tour. Azur Air Airlines: reviews, rating
During the high tourist season, most air travel is carried out by charter companies. One can argue for a long time about the level of their reliability, punctuality and comfort of flights, but in any case, each of us at least once in our lives used the services of such charters. There are not too many of them in Russia today, but the need for such air carriers is noticeably increasing every year. Azur Air is one of the largest charter companies. Reviews about it are posted in large numbers on the Internet and even social networks, because Azur Air is the undisputed leader in the field of budget air travel. What can you learn about this air carrier from the reviews? What are the strengths and weaknesses of the company? Can you trust her with your life? Which airline is Azur Air? We will talk about all this in our today's article.
A little about the company
Azur Air specializes mainly in charter flights. It belongs to the youngest Russian airlines, but has already firmly occupied its niche in the passenger air transportation market.
Since its inception, the company began to produce charter passenger flights to international destinations. To date, flights are carried out from thirty cities of Russia.
Azur Air's base airfield is Domodedovo, where aircraft are serviced and repaired. Most flights from Moscow also operate from this airport.
The emergence of the company
Azur Air was founded only three years ago. Which airline is Azur Air? This question is often of interest to potential customers of the air carrier. After all, the young brand actually has a rather interesting and long history.
Until 2014, the airline was known as "Katekavia" and specialized in domestic transportation. It belonged to regional companies and firmly entrenched in the Volga and Siberian federal districts.
A year after its inception, Azur Air was a subsidiary of the well-known Russian air carrier UTair. Only after a long series of settling legal issues, the newly minted company received its name and began independent activities.
A year ago, Azur Air (we will devote several sections of the article to reviews of its work) received permission from IATA IATA to operate regular international flights and significantly expanded the geography of its flights. The company currently operates flights for the tour operator Anex. It, in turn, is part of the Anex Tourism Group holding. If you have ever purchased a ticket from this travel agency, then you are probably very familiar with Azur Air. Most likely, it was she who carried out your delivery to the place of rest and back.
According to the latest data, the company carries about two and a half million passengers annually. Moreover, this figure increases every year, and this is already direct evidence that our compatriots trust this carrier, although they do not always leave about it. good feedback due to some shortcomings. However, we will talk about this a little later.
aircraft fleet
To date, the airline has sixteen aircraft. Almost all Azur Air aircraft are Boeings of various modifications. Unfortunately, their average age ranges from eighteen to twenty years. This affects both the appearance of the transport and the interior equipment of the cabin. These nuances are always noted by passengers flying with this airline. Azur Air's most common airliner model is the Boeing 767. Such aircraft are on the most popular and popular routes.
Despite the fact that Azur Air takes great care of its aircraft, they often fail. Sometimes this happens even when the airliner is taxiing to the runway. Similar cases were noted more than once in the reviews of our compatriots. They resented the fact that in the event of a breakdown they were not transferred to the other side, but were forced to wait several hours until all the malfunctions were eliminated. Such situations most often cause negative comments from passengers who had to travel with Azur Air.
We will discuss other nuances of flights in more detail in the following sections of the article.
Comfort level
For many passengers, an unpleasant surprise is the fact that they will have to fly in far from the most comfortable conditions. First of all, this is due to a decrease in the distance in the aisle of the aircraft cabin and between the rows of seats. Passengers also notice that the seat itself is significantly narrowed and only reaches half of the thigh, so it is simply impossible to comfortably sit on it and recline the seat back. This is due to the fact that low-cost airlines, selling tickets for flights at prices below average, seek to make money on each flight. Therefore, they increase the number of seats on board in order to carry as many passengers as possible at one time. Naturally, this affects the comfort and well-being of travelers. Many complain in their reviews that after one hour of flight they began to experience severe pain in the lower back and legs. And by the end of the journey, it was already difficult to stay in one place.
Numerous complaints are caused by non-working folding tables in the back of the seat, the lack of TVs and the lack of blankets. The latter fact is especially unpleasant if you are flying with small children and it gets pretty cool in the cabin. It is worth noting that passengers often complain about incorrect temperature control during the flight. On some flights, it is impossibly cold on board, but on others, tourists suffer from stuffiness all the time spent on the road.
In many Azur Air reviews, it is noted that the toilets are perfectly clean, just like the aircraft cabin itself. With a heavy workload of aircraft, this is a rather significant plus for airline employees. It's nice that when boarding a plane, passengers on the seat of the seat are waiting for a small travel kit, consisting of earplugs, a sleep bandage, hygiene bags and a pillow. Sometimes sweets are included in such a set.
Those who have had a chance to fly on holidays with Azur Air know that tipsy passengers often get on charter flights. Naturally, they interfere with the rest of the passengers, and in this situation, the flight attendants always react clearly, showing high professionalism. Numerous reviews also testify to the good training of the company's pilots. They have enough laudatory comments about specialists who skillfully land the plane and lift it into the air almost imperceptibly.
Meals during the flight
Eating on board always causes a lot of controversy among passengers. Some remain completely satisfied with the quality and quantity of food, while others complain that they experienced symptoms of poisoning after the flight, which could only arise due to eating. Let's look at this question with dispassion, based on real facts.
Depending on the duration of the flight, tourists are offered one or two full meals. One of them necessarily includes hot dishes according to the established menu, and the second is usually represented by a wide range of snacks. Lunch includes a meat dish and a side dish of your choice, appetizers (sausages and cheese), fresh vegetable cuts, dessert and flour products. Sauce is also served with the hot dish. During the flight, passengers are offered unlimited drinks several times: water, soda, tea, coffee and juices in assortment. Of course, we will not argue about the quality and taste of the food offered. After all, it is known that how many people, so many opinions. But there are some points that are often repeated on Azur Air charters that we simply need to stop if we want to give readers reliable information based on numerous reviews.
Passengers especially complain about the meager selection of drinks and the egregious fact that they are not always enough for everyone. There are situations when the flight attendant even ran out of water and she simply ignored the passengers for the rest of the flight. Already by the middle of the flight, they usually stop offering juices, since they are simply not available by this time. Some tourists noted that on night flights, flight attendants prefer not to wake up passengers during hot meals. And after waking up, it is no longer possible to get them. Of course, all this causes numerous complaints from travelers, but I would like to say that the Russian charter airline Azur Air is doing everything possible to improve the level of its service.
For example, in the most popular tourist destinations, a menu pre-order service has recently become available. You can choose vegetarian or children's options. However, it is not possible to use this service from all points of departure. Interestingly, on some flights of Azur Air, passengers can enjoy the freshest pastries that were prepared right on board. All this allows us to conclude that the air carrier is constantly developing and in the future will be able to eliminate all the shortcomings that the company's customers talk about and write about.
Service on board and the level of professionalism of the crew
The professionalism of its pilots and flight attendants plays an important role in assessing the performance of an airline. What do people say about the crews working for Azur Air?
In this matter, the opinion of passengers is almost unanimous - people who are passionate about their work and ready to help in any difficult situation work on Azur Air flights. Travelers often express their gratitude to pilots. These brave people not only perfectly manage not quite new aircraft, but in any critical situation they can encourage passengers and instill in them confidence in a favorable outcome. One of the reviews contains information about serious problems that arose during the flight. All tourists were frightened by the extinguished light and the smell of burning in the cabin, but the pilots retained their composure. They not only did their duty, looking for a suitable airfield for landing, but also reassured passengers with jokes and various stories. Many of the company's customers write in their reviews that they have never met such a highly professional crew.
Flight attendants receive similar reviews. They are spoken of as beautiful, friendly and sympathetic people who can keep their presence of mind in any emergency situation. The comments posted on the Internet often mention the prompt provision of medical care flight attendants. Many passengers claim that without this help they would not have survived.
From the foregoing, we can conclude that the company selects its personnel very carefully and spares no effort in additional professional training of aircraft crew members.
A few words about flight delays
This is considered a real disaster for the Azur Air carrier, almost every passenger complains about a flight delay from two hours to a whole day. Naturally, such unpleasant incidents deprive tourists of at least one day of precious rest. How does Azur Air solve this problem? Let's try to find out.
Unfortunately, according to last year's data, the airline described by us entered the top three air carriers that regularly violate the flight schedule. Naturally, this does not affect the company's reputation for the better and does not allow it to become a recognized leader in the charter transportation market.
Often, Azur Air justifies its flight delays by the huge workload of airports and weather conditions that do not allow landing in one place or another according to the schedule. However, in some media there are other reasons for such frequently repeated situations. The fact is that for such a large number of routes, Azur Air simply does not have enough airliners. They work in different directions almost without interruption. Therefore, the slightest failure of one aircraft leads to failures in the whole chain of sorties.
It's nice that the airline tries to provide its passengers with drinks and meals during long delays. However, its rules state that a flight delay of up to twenty-four hours does not entail any sanctions for the carrier. Keep this in mind when planning your trip with Azur Air.
Azur Air: Electronic Check-in
The Internet has long been firmly entrenched in our lives, so many tourists prefer to check in for a flight using it. Not every airline can provide such a service to its customers, but Azur Air passengers are among the lucky ones who may not languish at the check-in counter at the airport.
But do not forget that online registration is not available to all residents of the country and has its own rules. We will tell you about them now:
- You can check in for a flight via the Internet only on the official website of the company in a special section.
- Check-in opens one day before departure and ends sixty minutes before departure.
- You can use this service only when you fly from cities located on the territory of our country.
- On this moment online registration is available in twenty-six cities of Russia.
- The program will not allow a group of more than nine people to check in for a flight via the Internet.
- After the correct procedure, the passenger must print boarding pass and already with him to come to the airport. There is no need to duplicate the check-in at the airport.
It is worth noting that this service is quite in demand among tourists. However, there are also shortcomings of the system. For example, sometimes people who check in for a flight online end up in different parts of the plane. Employees of the company explain this incident with a failure in the system.
Baggage rules
Azur Air's baggage allowance is quite loyal. In economy class, each passenger has the right to carry bags weighing up to twenty kilograms in the luggage compartment free of charge. Hand luggage is limited to five kilograms.
It is convenient that members of the same family can sum up the weight of luggage. This allows you not to shift things from one bag to another, trying to enter the established norms. It is also possible to take the necessary equipment with you to the salon: tablets, laptops, video cameras and cameras. In addition to the established hand luggage allowance, passengers can carry umbrellas, document folders, baby cradles and the like on board Azur Air free of charge. Full list can be found on the airline's website.
If you don’t want your vacation to turn into a nightmare, if you don’t like it when those who you paid a lot of money wipe their feet on you ... then I strongly advise you not to contact Anex tour and their accomplices from Azur air.
And now for more details...
We bought a tour (Thailand, Phuket) for two for 100,000 rubles. tour operator ANEX Tour and their pocket charter carrier AZUR air. In fact, this is one cantor with different signs.
When taking off at Domodedovo airport, a living hell happened:
Messages with an invitation to boarding from Azur Air alternated with messages about another flight delay for half an hour. Sometimes there were completely absurd reports about the end of the landing, while the landing did not even begin. With these messages, Azur Air made passengers nervous and misled them. At each announcement of the start of boarding, passengers jumped out of their seats and queued for the exit. But then another message about the flight delay sounded and everyone sat back down.
This went on for two hours! When we heard another message about a flight delay, we went to Duti free and watched the flight board on our smartphone.
Came 25 minutes later and found an empty room.
AZUR air employees told us that our plane had left. We were told that our luggage was removed from the flight, we were expelled from the customs and border zone. At the same time, on the electronic scoreboard of Domodedovo, the flight was still indicated as delayed, without a departure time !!!
I asked: “why did you fool us for 2 hours, and when the boarding really began, you didn’t announce us by last name” and heard the answer: “we are not obliged to do this.”
As it turned out later, AZUR air employees shamelessly lied. Our plane didn't fly anywhere. He flew out only an hour and a half later! And the last message about the end of the landing sounded 8 minutes before we arrived at the counter. They just didn’t want to fool around and put 2 passengers separately. It was a complete mess!
(For those who are interested in the details, at the end of this review I cite the official data of Domodedovo voice messages with my comments).
There was no one at all at the counters of ANEX Tour and AZUR air in Domodedovo. Everyone got to work. The only representative of this high "business" was found only at the box office of ANEX Tour. There we were given the phone number of a certain representative: +7-963-633-3580.
This virtual representative of the Anex tour offered us to fly out in three days by paying an additional 50,000 rubles (!) to Azur Air for their tickets. That is, to pay another 50,000 rubles to the cantor that just “threw” us. How do you like this proposal? Apparently, so that we would not argue too much, the representative said that if this does not suit us, then we can fly away by buying a ticket from any other airline.
We did just that, buying a ticket for the same day and rushed to another airport. I didn't want to lose three days out of a 10 day tour.
However, the same mysterious representative called back 10 minutes after we bought other tickets, and told us that since we bought tickets from another airline, then AZUR air will cancel us return tickets. Class! That is, either pay our cantor another 50,000 rubles and fly in three days (losing a third of the 10-day tour), or buy return tickets as well. Apparently this was invented in order to cash in by selling our return tickets.
As a result, we had to buy also return tickets from another airline. That is, we bought 4 tickets - 2 to Phuket and two back. Do I need to explain how much one ticket to Phuket costs? And four?
We also had to pay extra for the transfer: 70km by taxi from Phuket airport to the hotel.
This was the amount for which we were put up by the "customer-oriented" employees of AZUR air and ANEX Tour. Exhibited because for an hour and a half they were too lazy to organize a separate landing of two passengers.
What happened in Thailand did not surprise us in any way. The chaos continued. We turned to the ANEX Tour representative assigned to the hotel for clarification. A man named Vitaly told us that he had nothing to do with air travel. When we pointed out to him that AZUR air is essentially the same company as ANEX Tour, he (attention!) declared that he was not associated with ANEX Tour. At the same time, he was wearing a T-shirt with the emblem of ANEX Tour. And then, to end the conversation, he generally issued a wonderful phrase: “let's assume that we did not meet with you” and quickly left.
We were shocked. Three days of calls to the ANEX Tour hotline in Phuket and this Vitaliy "hotel guide" nevertheless appeared, an hour late. He photographed our passports for some application and we never saw him again.
I wrote a letter to ANEX Tour and AZUR air with a request to compensate for the expenses, but, as expected, I received a couple of replies in response.
What do you say in conclusion?
Thanks to the actions of the employees of Anex tour and Azur air, we had to spend a huge amount on re-purchasing 4 tickets to Phuket and back. In return for the rest, for which we paid 100,000 rubles, we received a lot of anxiety, nervous tension and stress. Those who were supposed to provide us with a comfortable stay turned it into a nightmare.
If you don’t want your vacation to turn into a similar nightmare, if you don’t like it when those who you paid decent money wipe their feet on you ... then I strongly advise you not to contact Anex tour and their accomplices from Azur air.
I sincerely hope that this review will help save you from the problems that have befallen our heads.
I am preparing documents for the court.
And now with the details so that the previous text does not look unfounded. Next, I comment on the audio messages of Azur Air, based on official data provided by Domodedovo:
At 14:41 there was an announcement about the start of boarding our flight. Then there were several repetitions of this message. This information was not true. Boarding did not begin, the exit was closed, and passengers crowded at exit No. 19.
Then, at 14:48, the message “Dear Ladies and Gentlemen! A / c AZUR air closes the boarding of passengers on flight No. 7733 to Phuket. Passengers are invited to Gate 19."
This message was also disinformation. boarding still hadn't started, the exit was still closed, and passengers began to sit in chairs nearby.
At 15:04, another message sounded: “Attention to passengers of the AZUR air flight Departure number 7733, to Phuket is delayed Departure time - 16:00 The airline apologizes for the inconvenience.”
Three minutes later another message sounded: 15:07. Ladies and gentlemen! AZUR air invites passengers departing on flight No. 7733 to Phuket for boarding. Passengers are invited to gate No. 19. The exit has been changed.”
Once again, the Airline fooled the passengers. No boarding has begun. People jumped up from their chairs in the hall and sat back down.
Thus, messages with an invitation to boarding alternated with messages about another flight delay for half an hour. at the same time, there was no actual boarding on the flight and the exit was closed. with these messages, AZUR air unnerved passengers and misled them.
In this situation, we spent about two hours, and when another message about the flight delay sounded, we got up from our chairs in the hall and went to the next floor to the Duty free store. In order not to miss the landing, we entered the Internet from a smartphone. We understood that we should appear at the exit no later than half an hour before departure, and going to the store, we began to follow the electronic scoreboard of the airport via the Internet on our smartphone. On this board, the flight was still delayed.
At exit number 19, we were absent for about 30 minutes. At 17:20 we returned to gate number 19. There were no passengers at the counter. My girlfriend looked at the airport screen on her smartphone, our flight was still delayed on the screen. We asked where the boarding gate was moved?
In response, the representative of AZUR air stated: “your plane has departed, your luggage has been removed from the flight, you need to leave the customs area and get your luggage.”
As it turned out later, this statement was a cynical lie. our plane took off only an hour and a half later at 19:00. Moreover, the last message that the boarding was over was at 17:11, that is, 9 minutes before we approached the exit. how in 9 minutes it was possible to finish boarding passengers and fly away!?
It is obvious to us that representatives of AZUR air simply did not want to take on the hassle associated with boarding two passengers, so we were told that the plane had already departed. But we didn't know that then.
We asked why we were not called to boarding by last name through the airport speakerphone? In response, they stated that they were not required to do so.
We were expelled from the customs and border zone, and we went to the baggage claim desk of the Domodedovo airport. The airport employee was surprised by Azur air's decision and informed us that the plane was still at the airport. I was shocked.
Since the collapse of the Iron Curtain and the residents of the former USSR became available to travel anywhere in the world, revenues of local airlines have increased millions of times. Despite the fact that the aviation business is very costly, more and more new airlines appear in Russia, which carry out both cargo and Passenger Transportation. Since the demand for this type of service, despite the crisis, is growing every year, the number of airlines is also increasing.
Before going on vacation or on a business trip, each person tries to carefully study all the reviews about the company whose services he plans to use. After all, minor troubles during the flight can overshadow the entire subsequent vacation, and the inability to relax and unwind on the way can spoil the mood before important negotiations and business meetings. The Azur Air airline, which reviews are generally positive, has begun to arouse particular interest since 2015. It was then that this Russian air carrier became part of the Anex Tourism Group tourist holding. Until that moment, the company was known under a different name - "Katekavia".
History of Azur Air
The company began operating under this name in 2015. Being known by its first name - "Katekavia", it was a regional air carrier and was mainly engaged in air transportation in the Volga and Siberian Federal Districts. Before the changes in 2015, Azur Air, whose reviews we will discuss in detail in our article below, was a subsidiary of UTair.
Back in 2012, a deal was made to buy out a 25% stake in Katekavia by UTair. Three years later, in 2015, there was a complete purchase of the remaining shares of Azur Air, which brought her independence. In the autumn of the same year, the legal entity was renamed.
Company fleet
At the end of 2014, all the old Azur Air aircraft (Katekavia at that time) were transferred to the operation of Turukhan Airlines. The newly minted air carrier was replenished with a new fleet - it was then that the company received its first Boeing 757-200. Today, this aircraft model makes up half of the Azur Air fleet. The Boeing 767-300 is the second model to make up the remainder of the company's fleet.
Judging by the information provided in the media, as of the end of 2015, the average age of the aircraft on which Azur Air flew was almost 18 years old. At this time, in 2015, the company became part of the huge Anex Tourism Group. At the moment, the Azur Air airline, reviews of which we will consider below, is fully working for the needs of this tour operator.
Representatives of the PR-department of ANEX Tour recently announced that before the end of the year, Azur Air will start operating new aircraft - Boeing 737-800.
Where are the flights
Initially, when the company operated under the name "Katekavia", it was a regional carrier and flew mainly in the Volga and Siberian districts. After the air carrier became an independent company, AZUR Air received permission from the Federal Air Transport Agency to international routes for regular flights.
At the moment, the company's fleet is based in Domodedovo. Azur Air, whose flights are regular, flies to the following countries:
- Dominican Republic.
- Spain.
- Vietnam.
- India.
- Egypt.
Quite recently, the company added another new point to its flights - on April 7 this year, the first flight to Tunisia was made. The flight was made by Boeing 757-200, on which 238 passengers successfully arrived from Moscow's Domodedovo to Tunisian Monastir. In the near future, this direction is planned to be included in the category of regular flights.
Possibility of online registration
Like most modern airlines, in order to speed up the registration process for its customers, Azur Air has developed the possibility of its implementation online. The opportunity to use this service becomes available 24 hours before departure. The admission to check-in is terminated 3 hours before the scheduled take-off of the aircraft. In addition to the fact that this service is really capable of saving passengers' time at the check-in desk at the airport, it also allows them to choose a comfortable seat on the plane without leaving their own home or office. After completing the self-check-in online, the passenger must print out his own. Otherwise, he will not be allowed to the boarding gate.
Who can only check in at the airport
If a passenger is planning a flight with pets, or during the flight a person needs escort (children without adults or people with disabilities), then check-in via the Internet will not work. This procedure will need to be done in person at the airport. In this case, remember that check-in starts 2 hours and ends 40 minutes before departure.
Also, those who plan to fly with this company should definitely pay attention to the fact that online registration for Azur Air is possible only if the flight will take place from Russian cities. If the flight is made from foreign countries, unfortunately, it will not be possible to facilitate and speed up registration using the Internet. The official website states that the ability to check in for flights departing from foreign airports is under development.
Meals on board
The same website of the company provides information that, regardless of the duration of the flight, coffee, hot tea, mineral water and juices are mandatory on board. If the duration of the flight does not exceed 4 hours, passengers can have a snack with hot sandwiches. If the flight takes about 6 hours, Azur Air offers a hot lunch.
In cases where the flight exceeds 6 hours, cold snacks are included with everything already listed. At the moment, there are no negative reviews about the food on board this airline in various forums and discussions. Based on this, we can conclude that the company complies with the stated obligations regarding the food of passengers during their flights.
Shopping at Duty Free
Passengers of this company, as a bonus, are offered the opportunity to purchase goods from the Duty Free zone directly on board the aircraft. During the flight, flight attendants, at the request of the passenger, can acquaint him with the available assortment. This airline also offers a service for delivering goods from the Duty Free zone to the passenger seat. Before boarding the plane, you can visit the Azur Air website, follow the link provided in it and order whatever you like. The goods can be picked up after boarding the aircraft. Judging by the feedback from passengers, such a service provided on board is very convenient, since you do not need to go to Duty Free shops to purchase the necessary goods.
Company staff
Any airline selects service personnel for its flights very carefully. Azur Air was no exception to this rule, the flight attendants of which go through several stages of an interview before starting work. Among the main requirements for candidates for this position are good health and the absence of medical contraindications to flying, knowledge of foreign languages and stress resistance. Based on the reviews, we can conclude that the entire staff of this company is very polite and customer-oriented. Many people in their reviews write that in various non-standard situations, for example, when a flight is delayed, Azur Air employees behave very dignified and try in every possible way to reassure their customers.
Realizing that for a person planning to make a flight, it is very important which attendants will accompany him during the flight, this airline went for a little trick. She created her own group on VKontakte and on her page introduces clients to her employees. The company posts photos and complete information about the pilots making flights. Also in the social network you can find the greetings of the flight attendants who work on the boards of Azur Air. Such a decision really helps to increase the credibility of the airline, and it becomes completely safe for visitors to the page to fly with people they have already seen and already know about.
Azur Air Airlines: reviews, rating
Since this Russian airline has existed for a relatively short time as an independent air carrier, its ratings are not very high at the moment. On average, on a 5-point scale, the company ranks among its peers in the region of 2.9-3.5. Also, the low ratings were influenced by information published in early 2016 on the official resource of the Federal Air Transport Agency. It indicated that the largest number of delayed flights belonged to Azur Air. Representatives of the air carrier commented on this situation and assured that they are working to eliminate this problem.
By and large, it is difficult to find a clear negative in relation to this company. Of course, in any work there are overlaps, and the sphere of passenger air transportation is no exception. Judging by the available reviews, most often people who use the services of Azur Air complain about the delay in departure or late landing. But such incidents, for a number of reasons, including weather conditions are inevitable in the work of any airline.
The second most frequent complaint about this Russian carrier is the problem with the small distance between the passenger seats on board the Boeing. This factor depends on the configuration of the aircraft, and if a person is tall and has a long flight ahead, then the location of the most convenient seats on board and the possibility of booking them should be clarified in advance, before buying a ticket.
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Anex tour charters have been operated since the early 2000s from Moscow and the regions to the resorts of Turkey (temporarily suspended), Egypt, Morocco, Cyprus, Spain, Greece, Bulgaria, Thailand, Vietnam, Goa, the Dominican Republic and so on. In total, the route network includes about 100 destinations, to which tourists are transported by a dozen and a half aircraft, which are based on the Boeing 757-200 - one of the most reliable cars in its class. As you can see, the Anex tour charter fleet is quite large, comparable to many regular carriers.
Here are the planes that Anex tour charters fly on:
Flight check-in rules
Since 2015, there has been online registration on the Anex tour charter - which sets the carrier apart from other airlines operating tourist flights. To go through online registration for an Anex charter tour, you need to get a number from the travel agent electronic ticket, go to the airline's website and then follow the prompts of the system.
Story
Until 2015, this operator operated all of its flights on UTair aircraft, but after news of the carrier's possible bankruptcy, it was decided to renew the Anextour charter service agreement with Katekavia, a subsidiary of Utair. Later in 2015, the airline changed its name and now Azur Air appears on its flag - a more beautiful and digestible name for tourists.
Departure cities
Today, flights of this airline are operated from the cities: Abakan, Arkhangelsk, Astrakhan, Barnaul, Belgorod, Blagoveshchensk, Bratsk, Vladivostok, Volgograd, Voronezh, Yekaterinburg, Irkutsk, Kazan, Kaliningrad, Karaganda, Kemerovo, Krasnodar, Krasnoyarsk, Magadan, Mineral water, Murmansk, Nizhnevartovsk, Nizhnekamsk, Nizhny Novgorod, Novokuznetsk, Novosibirsk, Norilsk, Omsk, Orenburg, Perm, Petropavlovsk-Kamchatsky, Rostov-on-Don, Samara, St. Petersburg, Saratov, Sochi, Surgut, Syktyvkar, Tomsk, Tyumen, Ulan-Ude, Ulyanovsk, Ufa, Khabarovsk , Cheboksary, Chelyabinsk, Chita, Yuzhno-Sakhalinsk, Yakutsk.