Electronic check-in for the flight. How to check in for S7 flights? s7 airline what to do after online registration
Flights require a special approach to travel planning. After all, it is not enough for a passenger to purchase an air ticket and present it upon boarding. Here the client arrives at the airport terminal two to three hours before the departure of the liner to check in and check in luggage. However, today there is a convenient alternative to the classical control procedure. Let's talk in more detail about how to check in for a plane via the Internet and consider the nuances of this innovation.
Airlines offer customers to purchase tickets in several ways. The classic and familiar option for citizens is to buy an air ticket at the carrier's box office. However, such situations involve waiting in line and some inconvenience to the person. Modern technical capabilities allow the passenger to go through the maximum number of necessary procedures without leaving the apartment. To do this, you will have to use special online services to book a seat on the plane and check in online.
Moreover, travelers note that it will be possible to book a flight in several ways. The booking service is available on the carrier's website, the airport portal or in special search services - aggregators. The passenger independently chooses the appropriate option, focusing on personal financial situation and preferences. The booking procedure is quite simple: the client makes a request for a specific flight and leaves a contact e-mail, and the itinerary receipt arrives at the specified address.
This method is convenient - after all, the information that you provided to the airline remains in the carrier's database. Accordingly, the loss of a printout does not become a problem, since it will be possible to restore information in a matter of minutes.
However, it will require attention and accuracy. In order to properly register on the Internet, it is appropriate to familiarize yourself with the rules of the airline in advance and examine the purchased ticket. Here it is important to pay attention to the order of passing control. These criteria determine the weight of luggage and the number of passengers on board according to the itinerary receipt. In addition, the overall load of airlines affects the time. When flying across Russia, it will be possible to cope in 1.5 hours, and it will take more time to travel overseas.
Keep in mind when purchasing an air ticket, it is advisable for a passenger to find the layout of the aircraft cabin in order to choose the best seat for a comfortable flight. Such layouts contain a detailed indication of the location of technical units and emergency exits, so it’s not difficult to navigate here. In addition, when booking seats, indicate how much hand luggage you are carrying and the weight of luggage that will fly in the luggage compartment. Usually, in the itinerary receipts, the carrier indicates the allowable weight of the passenger's luggage and the current restrictions.
Options for purchasing tickets and the nuances of the flight
The service of going through the online registration procedure has recently appeared in the country. Firstly, such a system simplifies the work of airlines and attracts people to travel by plane. Secondly, it is easier for customers to complete travel details online - this significantly saves time and relieves a person of unnecessary inconvenience.
If you intend to go through all the procedures online, here you will be able to avoid a trip to the airport three hours before departure to mark yourself. But for passengers who are flying for the first time, it is still expedient on the territory of the airport terminal. In addition, airlines limit the list of citizens who have access to electronic registration. The following categories are on the list:
- people with serious illnesses;
- passengers with disabilities;
- schoolchildren under twelve years of age unaccompanied by adults;
- citizens who bought air tickets through a travel agency;
- flights by a group of more than 9 people;
- people with excess baggage or hazardous substances.
If you choose to check in online, you don't have to worry about luggage. Here it is enough to present your luggage at the airport at the counter with the inscription Drop Off. Moreover, the passage of this kind of control will be possible at a convenient time for the passenger. Another positive aspect of online self-registration is the choice of a comfortable seat in a calm home environment and without rush.
Passing the procedure
The immediate process is unlikely to be difficult. Here you only need a printout of the itinerary receipt and the passenger's passport. To issue a boarding pass, the coding of the ticket and flight number will come in handy. After filling in the empty columns, the service will offer an electronic version of the boarding pass, which the client prints out and presents at the control at the airport. Moreover, the things that the passenger takes into the cabin are not registered. But here it is advisable to keep within the weight of travel bags recommended by the carrier.
AT various airlines registration in the network has practically no differences. But still there are some features that you need to know. Let's consider the details of what constitutes check-in for the S7 flight. How many hours before the departure of the board will be able to arrange a trip, the features of the procedure and other similar nuances, we will study below.
Details on the example of specific airlines
It is appropriate to study all the nuances on the issue of registration on the official portal of the airline. For "S7 Group" just follow this link. A direct link to the online registration portal is located. The service becomes available thirty hours before takeoff, and the function blocks the possibility of check-in in the last 50 minutes before the departure of the liner. In order for customers to have time to check in, it is appropriate to arrive at the airport 45 minutes before the indicated departure time.
Check-in for the S7 flight using the e-ticket number takes place according to certain regulations. Consider the step-by-step procedure for registering passengers. The instruction looks like this:
- Open the tab "Check-in for the flight" on the main page of the site. Enter your ticket or booking code.
- We indicate the initials and check the correct spelling of the route sheet with the passport. Please note that information about yourself is entered in Latin. Click "Register".
- We put marks next to the names of travelers and select a flight. We clarify information about items prohibited for transportation and compare the data with the actual luggage. When you have checked all the information, click Continue.
After completing these steps, you are listed in the airline's system. seat determined automatically. If you are not satisfied with the chair that the company has selected, click the “change” button next to it and. For status members S7 Priority seat change is a free service. For other users, the cost of the service is regulated according to the tariffs of the company.
Change the passenger seat and prepare for landing
Check out the interior plan. The seats marked in gray are already booked by other people. The choice is available from places that are marked in white. Select the appropriate chair and press the "Save and Continue" button. While the registration is open, the client has the right to change his mind and change the choice within seven to eight hours before the end of the procedure. To see the layout of the aircraft, click the "Edit" button next to the column where the location is indicated. However, changes will incur an additional charge if the applicable fare so permits.
Seat selection is an obligatory stage of online registration
Come to the airport with a printed ticket 45 minutes before departure - this will allow you to calmly resolve issues with luggage. Give your baggage to the special point "Baggage Reception". At airports, such a zone has different names, or things are accepted at a common counter. Next, go to the pre-flight hall.
It is advisable to save the ticket in pdf format in order to send the data by e-mail at any time. print booked ticket it will also be possible at the airport terminals or near the counter where passengers are checked in.
Airlines employees are advised to print the ticket at home or in special organizations that offer a similar service. A good solution is to duplicate information by transferring data to an electronic drive. Similarly, you will be able to check in for a flight from Russia or other airlines - here you will have to install a special application of a specific carrier and follow the instructions provided. More on this in the video below.
Don't forget to read the conditions of baggage transportation to avoid possible problems during boarding. Online checkout becomes unavailable if changes are made within the last 22 hours before the flight takes off. When a passenger checks in, he checks and, if necessary, corrects information that does not match the traveler's passport data. Such changes are available until the end of the registration period.
When checking in on the Internet, it is enough for a passenger to arrive 45 minutes before the departure of the board in order to check in and check in luggage
When receiving a boarding pass on the spot, you will need to receive the paper before the end of check-in, at least 40 minutes before takeoff. When you hand over your luggage, the airport employee determines the weight of the luggage and transfers things for further checking. At this counter, the line moves pretty quickly. If you are flying for a short time and you only have hand luggage, the verification procedures will take a minimum of time.
If you plan to check in on the spot, you will have to arrive at the airport a few hours before takeoff. Online you do not spend a lot of time, and it is enough to drive to the airport 40 minutes before takeoff. Information on how to check in for a flight using an electronic ticket via the Internet will be useful for people who fly frequently and try to keep up with the times.
It will be possible to buy air tickets in several different ways - the passenger just needs to choose a convenient option 
Checking in for a flight online requires careful study of the conditions of the flight 
For some categories of citizens, including unaccompanied children, electronic registration is not possible 
To check in online, the passenger will need a passport, ticket numbers, reservations and internet access 
Check-in for an S7 flight using an e-ticket number is a simple and affordable procedure
Siberia Airlines or S7 Airlines (Es Seven) is one of the largest Russian air carriers, operating both domestic flights and international passenger traffic, the third largest airline in Russia. Currently, S7 Airlines covers more than 205 routes, 141 of which are Russian.
For recent years Siberian Airlines is striving to introduce modern online service technologies. Now S7 passengers have access to both online check-in for a flight and booking management through a mobile application.
After changing the color of the fuselages, the bright green S7 aircraft are easily recognizable at any airport
Flight check-in rules
The standard check-in procedure for a flight, according to the rules of air transportation, takes place at the airport of departure. It consists of passenger check-in, baggage check-in and pre-trip aviation security control. In the case of an international flight, it is necessary to go through customs control. Check-in for S7 flight at the airport starts 2-3 hours and ends 40 minutes before the scheduled departure time. There may be exceptions, for example, at Domodedovo, check-in starts 24 hours before departure.
In order to successfully check in and check in your luggage, you must present an identity document at the airline counter. Here you can also choose a place or use the additional service "places superior comfort". Please note that by default, seats in the cabin are allocated automatically.
Extra comfort seats or "Extra space" are seats in the economy class cabin with increased row spacing. This distance may vary depending on the type of aircraft, but in any case, there will be more space on such a row than on a standard seat in the cabin.
The service is limited due to the fact that seats with extra space are most often located in the cabin at emergency exits, and air transportation rules prohibit certain categories of passengers from occupying such seats. Restrictions apply to passengers with luggage in the cabin or with animals, children, passengers who do not speak Russian or English language, people with disabilities and pregnant women. A complete list of categories of persons for whom this service is not available can be found on the official website in the "Rules of Transportation" section.
Airline plane on takeoff
After s7 check-in for the flight online, the passenger receives a boarding pass, which contains full information about the flight:
- name and surname of the passenger
- flight number
- departure date
- boarding time
- boarding gate number
- cabin seat number
How to book a flight online. Instruction
Now online at esseven or at personal account the mobile application provides a full range of electronic services from buying a ticket to checking in for a flight.
The easiest way to buy electronic ticket— visit the S7 official website and, after registration, book a ticket for the desired flight in the "Air tickets" tab. The ticket is booked for a certain period during which it must be redeemed. Compared to a traditional paper ticket, an electronic ticket has a number of advantages:
- It cannot be lost or forgotten. All data is stored in the carrier's database;
- Less time for purchase and registration is required, it can be bought without leaving home;
- You can manage your data using the "My Bookings" service. At any time, you can check the status of the flight, make changes or issue a refund;
- Payment for the flight of several passengers is carried out by a bank card, while several tickets can be paid for in one transaction.
When buying a ticket online, it is important to correctly fill out all the forms.
Important! The booking system recognizes the passenger's first and last name only when written in Latin. Be careful when filling out personal and visa data or use the system prompts.
boarding the plane
To buy e-ticket you need to follow the simple instructions:
- Go to the airline's website.
- Select the "Purchase and Management" tab, then the "Purchase" subsection.
- In the appeared fields "From" and "Where" enter the city or airport of departure and arrival. The system accepts both the Russian-language name and the three-letter designation of the airport. For example, the hint "Moscow, Domodedovo, DME" will appear when writing any of these three words. Also, if you don't specify an airport (Moscow, MOW), the site will suggest all possible flights from any airport in that city to your point of arrival.
- Select the travel date from the calendar. If you need a one-way ticket only, you need to uncheck the box "There and back", then the date of the return flight will not be highlighted.
- Select the number of passengers: adults, children or infants, payment currency and click on the "Search" button. On the next tab, the system will display all possible flight options for the specified date. At the top of the page is a "price calendar", which shows prices for the specified direction for the next few days to the selected date. If it is possible to reschedule a flight, you can save money by choosing a day when the same ticket will cost less.
- Further, in the form of a table, “eyseven” flights and tariffs suitable for the parameters are presented, indicating the cost and decoding the services. Each flight, in addition to the departure time, is indicated by a unique digital code, for example, flight S7 905 Moscow (Domodedovo) - Yerevan or S7 1046 Sochi - Moscow (Domodedovo). You need to select the appropriate departure time and fare, and click on the "Add to Cart" button.
- If necessary, choose additional services (extra baggage, choice of seat in the cabin) and an insurance package. Additional services when purchased together with a ticket on the site are provided with a 10% discount, so it is more profitable to pay for them immediately than to purchase additionally at the airport. The system will also offer the client to book a hotel in the city of arrival or a transfer to the airport. The "Proceed to payment" button will take the passenger to the payment page.
- Fill in the passenger's passport details, contact information and select the payment method. The passenger can immediately pay for the order using the "Pay Now" button or book a ticket.
Note! The cost of the flight may vary, and, as a rule, the closer the departure date, the more expensive the ticket. The site has the ability to fix the cost of the reservation and pay for the ticket within two days at the price that is indicated at the moment.
Once an e-ticket has been purchased, you can go through the standard check-in procedure at the airport, having only an identity document with you, or use the S7 online check-in.
Booking Information! When buying a ticket, booking a specific seat in the cabin is not available. You can only select a fare that includes a seat selection service, for example, the Economy Basic fare does not include such a service, that is, the choice of a seat in the cabin will be paid separately at the counter at the airport or distributed automatically. When registering such a ticket electronically, seat selection will be blocked. In the "Economy Flexible" fare, seat selection is already included in the cost of the flight, and during online check-in on the website or in the c7 application, it will be possible to change the seat offered by the system.
Electronic registration
You can check in for a flight online on the website, as well as through the S7 application.
To check in for an s7 flight on the website, you need to go to the "Check in for a flight" tab, indicate the ticket or reservation number (they can be found in the itinerary receipt or in the letter confirming the purchase of the ticket), enter personal data in Latin characters and click the "Register" button. Next, you will be asked to select a seat (if the fare suggests it).
In the mobile application, just enter the "Check-in for the flight" tab. If authorization in the personal account is passed, the passenger's last name is filled in automatically. The airline's client only needs to enter data on the ticket or reservation number and follow the system's step-by-step prompts to receive a boarding pass.
You can print an electronic boarding pass right at the airport - in special terminals
The boarding pass will be presented to the passenger in pdf format. You can print it at the terminals at the airport or at the check-in counter. In addition, the coupon received through the mobile application can be saved to the Wallet of the smartphone so that it is at hand at any time. With a boarding pass printed out or downloaded to your phone, you can already check in your luggage at a special baggage claim desk (for example, such a system operates at Domodedovo) or at a general check-in desk. If the traveler is flying with hand luggage only, then after electronic check-in, you can immediately proceed to the pre-flight control area and board the aircraft.
Online check-in c7 starts 30 hours before departure and ends 50 minutes. Baggage must be checked in no later than 40 minutes before takeoff.
Online check-in restrictions
- Online check-in for a flight may not be available if changes were made to the booking details less than 23 hours before departure.
- Passengers of special categories (children, passengers with animals, seriously ill passengers, passengers on a stretcher, passengers with additional luggage space) cannot use electronic check-in.
- S7 online check-in is available only at certain airports, a list of which is available on the airline's website.
The S7 mobile application provides a lot of nice bonuses: in addition to quick buy tickets and check-in for a flight online, for example, by becoming a member of the S7 Priority program, you can earn miles for flights or purchases from partner companies and spend them on air tickets or paying for airline services. For example, you can pay with miles for the service "seats of increased comfort" or the replacement of a seat in economy class with a business one. How many miles will be credited for the flight depends on the distance of the flight and the fare of the ticket.
The mobile application makes it as easy as possible to buy air tickets
The ability to quickly interact with the carrier through a smartphone responds to the frantic pace of modern life, and organizations striving to keep up with this rhythm deserve attention. S7 became one of those companies when it turned long procedures with queues at the airport into a couple of clicks in a mobile application.
memo online registration per flight:
Now passengers can not waste their time standing in line at the check-in desk at the airport. Anyone can check in for a flight before arriving at the airport using a personal computer, mobile phone, tablet or smartphone.
Online registration is quick and easy, taking between one and four minutes. In addition, you have the opportunity to independently determine the place on the plane. Upon completion of check-in, you will receive a boarding pass on your mobile phone (as an SMS) or by e-mail.
Currently, the online registration procedure is very popular. This service is provided by most Russian airlines, saving customers from a long check-in at the airport.
The relatively recent introduction of this service has not prevented it from gaining high demand among both domestic and transatlantic airline passengers in such a short period of time.
The main advantages of electronic registration:
Significant time savings, as there is no need to stand in line for passenger check-in, and the choice best place in airplane.
Self check-in luggage. Upon arrival at the airport, the actions with checked baggage will be clear and simple: either you hand it over at the check-in desk (without a queue), or leave it at the counter.
Round-the-clock availability: at any convenient time, a passenger can check in for a flight.
What do you need to have on hand for online registration?
Passport data (full name, series and number of the passport, by whom and when issued).
Booking/flight number.
E-ticket number.
If you are traveling with an infant, the choice of seat in the cabin will be limited.
After entering all the necessary data in the form, an electronic boarding pass will open. Save and print it, as it is presented when boarding the plane. Moreover, registration of hand luggage is not required. But you should pay attention to the rules for registering cargo, which may differ in different airlines. If you are traveling by air for the first time, check out what is considered hand luggage, as well as the list of allowed and prohibited items and weight limits.
It is worth noting that the online check-in procedure, its restrictions and rules are in most cases almost the same in all airlines, but it is still better to resolve emerging issues in advance to avoid unpleasant situations.
If you received an SMS with a check-in notification on your tablet or mobile phone in the form of a barcode, then upon arrival at the airport you can go to the self-check-in terminal equipped with a scanner, present the barcode for scanning and print your boarding pass, or go to the check-in counter and get your boarding pass .
If you received your boarding pass by email, you just need to print it. Even if you don't have that option, don't worry. Upon arrival at the airport, go to the check-in desk and inform that you have already been checked in for the flight. Your data is already in the airline's database, and it will take a few seconds to print your boarding pass.
How can I check in my luggage in this case?
For most passengers who have resorted to online check-in, the following question arises: “What to do with checking in luggage upon arrival at the airport?”. It turns out that by going through online check-in, you can immediately check in your luggage, indicating the number of bags that will be taken with you on the flight. Also, many airlines provide passengers with the opportunity to pay for baggage check-in through their official websites. Once you have checked in your ticket and luggage online, upon arrival at the airport, you must go to the Drop Off counter where you can leave your luggage. The airline employee will print special tags, attach them to the bags, and then place them on the conveyor belt.
Requirements and conditions for online registration:
Check-in must begin 23 hours and end 2 hours before departure.
Before proceeding with online check-in, you need to make sure that you have an e-ticket and a confirmed booking.
Online check-in is available for all passengers, except for the following categories:
Passengers traveling with infants (under two years of age) who do not occupy a separate seat;
Passengers who have warned that they may need medical assistance or special services;
Passengers under 16 years of age traveling alone;
Passengers with animals;
Passengers who have issued air tickets through travel agencies;
Passengers carrying special or dangerous cargo;
When buying group tickets (more than nine people).
The weight and dimensions of hand luggage should not exceed the established norm.
If you are planning to travel with luggage, it is best to check it in at any check-in counter or baggage drop-off desk. You must present your boarding pass at check-in.
You must arrive at the boarding gate no later than the time indicated on your boarding pass.
Documents must be presented before boarding.
Please remember that you will need to show your passport and printed boarding pass to pass through passport control and security checks and before boarding.
It has been operating since 1992 and is currently the third largest airline - passenger traffic is about 14 million passengers a year. S7 is trying to introduce modern technologies and is one of the first airlines to introduce online check-in by ticket number.
Ordinary registration - rules and procedure
There are two ways to check in for an S7 flight: regular and online. However, not all airports have electronic check-in terminals for this airline. Then you need to go through the usual procedure, going to the front desk.
According to the check-in rules, the passenger must go through several more procedures, in addition to obtaining a boarding pass and baggage check-in:
- passport control;
- personal inspection;
- if necessary, filling out a customs declaration;
- veterinary control if the passenger is carrying an animal.
To go through all these procedures calmly and without haste, you should appear at the airport at least 3 hours before the departure of the aircraft. Reception desks open around this time. At some airports, this process starts even earlier.
The main purpose of passenger check-in for a flight is to obtain a boarding pass, which contains the following information:
- personal data;
- flight number;
- date and time of departure;
- the beginning of the landing and the exit from which it will be made;
- seat number in the passenger compartment.
At the time, he shows an identity document - a passport (diplomatic, civil, foreign). If a child is flying with an adult, then you must present his birth certificate. For overseas flights, you also need to demonstrate the presence of a visa. If the ticket is not an electronic one, but a regular one, then it must also be shown.
An important point is that during registration you need to show exactly the document for which the ticket was booked. It is possible to replace it with another one, but only if the passenger has previously made these changes to the reservation in the personal account of the official website - https://www.s7.ru
Seats are determined automatically during check-in, but the client has the right to choose a seat with improved flight conditions for an additional fee.
Another important part is the baggage check-in process. The company has a lot of requirements for transportation, but it is not difficult to understand them.
First of all, it is issued - it happens directly at the airport:
- in business class, you can take 2 units 55 * 40 * 20 cm (maximum 7 kg);
- in economy class, you can take 1 unit measuring 55*40*20 cm (weight - maximum 7 kg).
If you add everything into one hand luggage fails, passengers are allowed to carry one piece of checked baggage free of charge:
- in business class - up to 30 kg;
- in economy class - up to 20 kg;
- children's baggage, regardless of class - up to 10 kg.
You should pay attention to whether the flight is code-share, as different companies may change baggage allowances.
It is also possible to transport oversized luggage - for example, ski equipment. Such equipment is allowed to carry up to 20 kg. If the weight exceeds this value, or the sum of the dimensions exceeds 203 cm, an additional fee will be charged.
Boarding ends at the check-in counters approximately 40 minutes before the departure of the aircraft. At the airports of Beijing, Madrid and Dubai - in an hour.
Online check-in
Online check-in is a great success, as this service allows the passenger to save himself from having to check-in at the airport itself. Online registration has a number of advantages:
- Saving time. Electronic registration allows you to perform all the necessary actions without queuing among other passengers and choose the most comfortable seat.
- Self check-in luggage. Upon arrival at the airport, you just need to either leave it at the counter (Drop off), or hand it over at the flight check-in desk without a queue. Read more about what you can carry in your luggage.
- Round the clock service. You can check in for the flight whenever it suits you.
At which airports is online check-in available?
There is an impressive list of airports for which you can check in online. These include:
- Alicante;
- Astrakhan;
- Almaty;
- Ashgabat;
- Anapa;
- Baku;
- Bangkok;
- Barcelona;
- Belgorod;
- Berlin;
- Bishkek;
- Bratsk;
- Vein;
- Verona;
- Vladivostok;
- Vladikavkaz;
- Krasnodar;
- Voronezh;
- Dusseldorf;
- Yekaterinburg;
- Yerevan;
- Irkutsk;
- Moscow;
- Magadan;
- Novosibirsk;
- Prague;
- Rostov-on-Don;
- Surgut;
- Khabarovsk;
- Beijing;
- Tokyo and others.
Step-by-step instruction
You can go through the online check-in procedure through the official website of the airline. Proceed according to this algorithm:
- Go to the "Registration" section.
- Enter your full name in Latin and booking number or .
- Select passengers who check in for the flight, after which the system will assign a seat in the aircraft cabin. If you want to change the location, you can click on the "Change" button. Occupied places are highlighted in gray, and free places are highlighted in white. This service is provided free of charge only to S7 Priority cardholders, for other people the cost of choosing a seat depends on the airfare.
- Save your boarding pass and email it to yourself.
- Print out the ticket. If you can’t do it at home, then use the airline’s terminals - bring a smartphone or tablet with a code to the scanner, and information about the flight will appear on the screen.
You can start check-in 24 hours before departure, and finish - 45 minutes.
Registration through the application
Online check-in can be done through the official application, which can be downloaded from the Android and iOS stores, and in the second case, the boarding pass is saved automatically.
All rules and time limits when registering with mobile application match the above. After you fill out the electronic form, and a boarding pass will be sent to your mobile phone and mail, which must be saved and printed.
When is e-registration not possible?
There are some restrictions or situations in which online registration is not possible:
- if you need to register a ticket for an airport that is not on the list of allowed ones;
- if changes were made to the booking data less than 23 hours before departure.
Also, people of the following categories may not pass online registration:
- children unaccompanied by parents or guardians;
- seriously ill people;
- passengers with disabilities;
- passengers who plan to carry dangerous or special cargo;
- passengers who have issued tickets through travel companies;
- passengers flying with animals;
- when buying tickets for groups (more than 9 people).
How to change or cancel registration?
There can always be situations when you need to change the data already entered. Making changes is quite easy - to change, for example, the date of departure or passport data, you need to contact the airline's contact center and inform the staff about the change. If you need to correct an error in the entered passport number, you can do it yourself by using the "My Reservations" service on the S7 official website.
If you need to cancel part of the flight or cancel it completely, you should contact the call center or contact the sales office, but keep in mind that the refund can take up to 20 business days, and they also charge a fee of 300 to 700 rubles.
It is also important to know what to do in situations where the route consists of several flights. If the passenger does not have time to use one of them, this means that the rest will also be unavailable.
Therefore, if there is a risk that you will not be able to use one flight, then it is better to cancel it in advance so that you can return the cost of tickets. The return is carried out at the office from 9 am to 1 pm. You need to have your passport with you. If another person takes the money, then he needs a notarized power of attorney.
The process of booking and registration is now easy and fast due to the development of online versions of these procedures. If you do not know exactly how to perform these procedures, then most often on official sites you can find detailed instructions to help resolve these issues.